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Holiday Inn Houston Intercontinental Airport

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Holiday Inn Houston Intercontinental Airport
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686 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Houston Intercontinental Airport
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Showing 623: English reviews
Winthrop Harbor, Illinois
Reviewed 26 March 2016 via mobile

I walked in this evening looking for directions and a room. Everyone was busy so I approached the concierge. I stood over him and he seemed very involved in his game of pool on his phone. I asked him if there was somewhere I could take my kids to play for a while. He said no and promptly went back...

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Helpful?
2Thank iamdanwoody
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

I apologize for the treatment that you received at the bell stand. This behavior is indeed unacceptable and I will take action to make sure that this does not happen again. Charlie Madden: General Manager

New Iberia
Reviewed 24 March 2016

Close to IAH and also very close to our company branch. None of us had ever stayed there because of availability or rates, but the rate was better for this visit than nearby properties. Staff was great. Facility seems well maintained. The room was average. Check in and Check Out was quick. It is a plus to have the restaurant...

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Helpful?
Thank vac1017
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Thank you for this rating and for recommending our hotel. We are happy that you found the staff friendly and accommodating and that you enjoyed Good Eats Restaurant. Charlie Madden: General Manager

South Carolina
Reviewed 20 March 2016

This is probably a good hotel for 1 night before/after flying out of IAH, but that is it. If you are stranded, I assume this is where the airlines put you up. Good overnight for the tour buses that use it. For the 9 night business stay which I just did, I would recommend staying elsewhere. Check in was OK....

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Helpful?
1Thank iflyaabb
IHGService, Guest Relations Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Dear iflyaabb, Thank you for your patronage as an IHG Rewards Club Spire Elite member and for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the food selection and dining area of our restaurant as well as our shuttle services. However, I was concerned to see that...

Grayling, Michigan
Reviewed 15 March 2016 via mobile

Checked in here lady at desk was very rude room is OK very nice pool maids standing outside our door this morning with our do not disturb sign out there just jibber jabber away louder than heck they pay no attention to people trying to sleep and were way too loud

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Helpful?
Thank Pete K
IHGService, Guest Relations Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Dear Pete K, Thank you for being our guest and for taking the time to write your review. It is disheartening to know that you did not entirely enjoy your stay with us. However, please accept our sincere apology for the issues you experienced particularly if the service level of the hotel staff were below par. As these events are...

Bangkok, Krung Thep, Thailand
Reviewed 15 March 2016

Far below expectations , Old hotel , Staff at reception is average other support team is very bad . Room Service and Restaurant team lacked service attitude .Everyone is after tip but i appreciate the chef on live counter . Restaurant staff is a serious problem they are very arrogant . I asked to serve coffee at hotel lobby and...

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Helpful?
2Thank vspundir
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Thank you for letting me know about your experience with the restaurant. The behavior that you describe is unacceptable. I will investigate this incident and take action to prevent this from ever reoccuring. Charlie Madden: General Manager

Dallas, Georgia
Reviewed 9 March 2016 via mobile

The hotel was located very close to the airport as well as the business I was meeting with. The room was nice and clean. The king size bed was comfortable. I liked it that there were different kinds of pillows to choose from. All in all a good place to stay.

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1Thank Ron and Becky W
Portsmouth, United Kingdom
Reviewed 9 March 2016

This Holiday Inn close to George Bush International Airport is ideal for those weary travellers who have been in 10 hours plus flights from Europe. The staff are very welcoming, as always, and the freshly refurbished rooms are ideal for sleep. The restaurant offers generous Texan size breakfasts at reasonable prices and the shuttle service is excellent. My only complaint...

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1Thank GordoSurrey
oregon
Reviewed 5 March 2016

Lisa the hotel manager was great. We had a flight change and we're stuck in Houston at 6 am not the way to start a vacation. all the hotels wanted to charge extra to checkin early and the prices were outrageous. We ended up renting a car and hitting up hotels to find out most were fully booked the night...

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1Thank carrieberry99
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Thank you for this five star rating and for recognizing the efforts of Lisa the Front Office Manager. We are happy that she could turn a bad situation around for you and make your stay memorable. We look forward to serving you again soon. Charlie Madden: General Manager

Woodstock GA
Reviewed 4 March 2016

Just a quick stay to catch an early flight. I wasn't prepared for how good this was. Very nice room, excellent staff, accommodating shuttle service and a REALLY good restaurant. I'll confess, i judge restaurants by the quality for the price of a good margarita and this restaurant, "Good Eats" gets a gold star! My only complaint is that the...

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Helpful?
Thank vtailbonanza
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Thank you for this five star rating and for recommending our hotel. We are happy that you enjoyed Good Eats Restaurant and the margaritas that they serve. Charlie Madden: General Manager

Corpus Christi, Tx
Reviewed 27 February 2016 via mobile

Once upon a time Holiday Inn was a nice brand and a "go to" spot for the business travel but that's certainly not the case here. Expect to experience a run down looking facility that rates about a 2 star. Tiles missing in restroom, old linens, outdated elevators, and beat up vanities are just a few things I saw. Must...

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Helpful?
Thank TravellingTexans14
Charlie M, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review

Thank you for your feedback. I am sorry that the condition of the hotel did not meet your expectations. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Charlie Madden: General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Experience relaxation and renewal at the newly renovated Holiday Inn hotel in Houston, Texas.With a casually sophisticated atmosphere, first-rate facilities and a welcoming staff, Holiday Inn Houston - Intercontinental Airport Hotel offers the very best in Texas accommodations. Leisure and business travelers alike will appreciate our Houston hotel's convenient location off I-45 and Beltway 8 as well as our complimentary shuttle services to the IAH Airport, which make transportation trouble-free during your stay.These modern accommodations provide easy access to many popular attractions, including H&H Ranch, the Astrodome, Sam Houston Race Park and SplashTown Houston. Our hotel is close to great shopping at Deerbrook Mall and the famous Houston Galleria, as well.Lodging at our upscale Houston hotel provides corporate travelers with top business services like a 24-hour business center, free Wi-Fi and flexible meeting space. From a beautiful ballroom to an intimate boardroom, we have the perfect facilities for your next Houston event. Our accommodations are also near major corporations like Halliburton, Continental Airlines, ExxonMobil and Nat'l Oilwell Varco.We go beyond ordinary Houston hotels to offer the best in traditional hotel hospitality and services. Relax in the outdoor pool and enjoy your favorite comfort foods at our ranch-style restaurant. Discover premium comfort and affordable rates at the Holiday Inn Hotel in Houston, Texas. ... more   less 

Additional Information about Holiday Inn Houston Intercontinental Airport

Address: 15222 John F Kennedy Blvd, Houston, TX 77032
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 5,432 - ₹ 9,031 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Houston Intercontinental Airport 3*
Number of rooms: 416
Reservation Options:
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Also Known As:
Holiday Inn Houston Intercontinental Airport Hotel Houston
Intercontinental Houston Airport
Hotel Style:
#45 Best Value Hotel in Houston
#122 Business Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Houston Intercontinental Airport staff and other travellers.
6 questions
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Questions? Get answers from Holiday Inn Houston Intercontinental Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have stayed on the first floor but prefer the upper floors. The elevator is near the desk and rooms are close should walking be difficult.”
 of 5 bubbles 280shirleyr, 18 Mar 2017 | Read review
“Accessible to the airport!”
 of 5 bubbles cwd2006, 17 Nov 2016 | Read review
“do not stay here”
 of 5 bubbles 418jacquelinec, 17 Nov 2016 | Read review
“Ask for a quiet room. You're near the airport.”
 of 5 bubbles MargoSpencer, 7 Nov 2016 | Read review
“All rooms are great.”
 of 5 bubbles Kacyle, 27 Oct 2016 | Read review
5 of 5