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Crowne Plaza Houston Near Reliant - Medical

CrownePlaza.comUS$ 132*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Crowne Plaza Houston Near Reliant - Medical
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383 Reviews from our TripAdvisor Community

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Showing 369: English reviews
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St. Croix
Reviewed 2 weeks ago

I'm not sure how long this hotel has been a Crowne Plaza. When it was a Radisson I stayed there in 2001 as Tropical Storm Alison was hitting. Between a fire in the hotel (prior to the storm) and the lack of electricity during and after the storm it wasn't the greatest of stays. Fast forward 16 years later. I...

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Helpful?
Thank stcroixscuba
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear stcroixscuba, Thank you for taking the time to leave feedback about your experience! We appreciate your detailed review and comments about your stay. We hope you choose to stay with us next time! Thank you, Jerry Mathers

Reviewed 3 weeks ago via mobile

Our stay was comfortable and convenient.The hotel staff,especially Shan,were amazingly helpful.The room was clean and the bed comfortable.The shuttle to and from the Rodeo was unbelievably helpful.I highly recommend this hotel when staying in this area.

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Helpful?
Thank Shannon C
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear Shannon C, Thank you for taking the time to share your experience! I am delighted that you enjoyed your stay, and we hope to see you back soon! I will pass your kind compliments on to the rest of the staff! Thank you, Jerry Mathers

Henderson, Texas
Reviewed 4 weeks ago

If you are traveling single, then this might work for you but if you have a spouse or kids and you all need to get ready then plan for time in the bathroom. Rooms are small compared to most new hotels. The bathrooms are smaller than an efficiency bathroom . REALLY small. If you are sitting down in the bathroom...

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Helpful?
Thank Stacy J
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear Stacy J, Thank you for taking to time to tell us about your experience. I apologize that we did not meet all of your expectations, but your feedback helps us make improvements going forward. Thank you, Jerry Mathers

Reviewed 23 March 2017 via mobile

Old, old, old!!!! Tiny rooms, double beds, terrible parking, no breakfast, and ridiculous walk to NRG Center. Stayed here for 11 nights and were going to charge me for an additional parking pass. $30 a night to have an extra vehicle. Plus there was a $75 service fee. Not sure what service they provided. No shuttle to in NRG Center....

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Helpful?
Thank Tamie M
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear Tamie M, I apologize for the issues that you experienced during your stay, and I hope that we were able to resolve any problems before you left. The $75 is not a service fee, it is just a standard authorization done at check-in for incidentals, and it is returned to your account upon check out. I apologize that we...

Del Rio, Texas
Reviewed 17 March 2017 via mobile

Only stay for convenience!! Convenience to stadium, yes! But this property is absolutely neglected. Mold smell, unkept, carpet in ALL 4 lobbies gross. USED like a roadside lodge. The prices are insane but they get away with it because of their proximity to the stadium. Wish I had an RV or camper. The positive reflection is the staff. Everybody has...

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1Thank inlovewithsunshine
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Thank you,...

Reviewed 1 March 2017 via mobile

We have tried other hotels near MDACC, but keep returning to the consistently comfortable Crowne Plaza. They have a good medical rate, super nice and professional front desk staff, and great beds. There is a delicious, real cooked breakfast available in the mornings. The complimentary shuttle service is worth half the stay by itself.

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Helpful?
Thank FoodieLuv
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear FoodieLuv, Thank you for taking the time to tell us about your experience! We truly appreciate your compliments and I will pass them on the rest of the staff. We hope to see you next time! Thank you, Jerry Mathers

DeRidder, Louisiana
Reviewed 28 February 2017 via mobile

We went for an appointment and we wanted close to the hospital so we wouldn't have to worry about traffic. Plus it was just us two ladies staying . We chose this hotel and when you drive up and go in its nice. They have a restaurant so be prepared to buy breakfast. The staff was very nice. The room...

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Helpful?
Thank Karyreid
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear Karyreid, Thank you for taking the time to leave feedback about your stay. I apologize that you had this experience and that we failed to meet your expectations. I will pass this review on to the rest of the staff so that we can make improvements going forward. We hope you give us another opportunity in the future. Thank...

San Antonio, Texas
Reviewed 24 February 2017 via mobile

As a travel agent, my husband and I travel monthly for business and pleasure. We were in Houston with my father in law while he was at MD Anderson. This hotel is as close to Reliant stadium as you can get, is super clean and a tremendous value. The service is what you'd expect at a much more expensive hotel....

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Helpful?
Thank Traci L
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear Traci L, Thank you for taking the time to leave a review about your experience with us. We appreciate your comments and I will be sure to pass them on to the rest of the staff. We hope to see you next time! Thank you, Jerry Mathers

Argyle, Texas
Reviewed 20 February 2017

This hotel was booked as a block of rooms for 2 nights for us to attend an event at NRG. Upon arrival, the property does not look bad. Check in was easy. We were in room 5230. Then is gets bad...... (Side note, the management pictures on this site are false. I NEVER saw any of these proper rooms). 1....

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Helpful?
Thank Suzie2154
Jerry M, General Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear Suzie2154, Thank you for taking the time to tell us about your experience. We appreciate your feedback, and your comments are very important to us. I have followed up with each department manager regarding your concerns and we hope you give us another opportunity to meet your expectations in the future. Thank you, Jerry Mathers

Reviewed 8 February 2017 via mobile

We were in Houston for Super Bowl business. From the outer view, the place was huge and looked beautiful. Once inside, the front portion of the hotel was awesome. Upon check-in, we were informed we would reside in the rear portion of the property, which come to find out is quite a walk away from the front lobby. Traveling to...

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Helpful?
Thank Monte' L
IHGService, Guest Relations Manager at Crowne Plaza Houston Near Reliant - Medical, responded to this review

Dear Monte' L, Thank you for your candid review and for staying with us. We appreciate all feedback, both positive and constructive. I apologize for the inconsistencies you encountered during your stay.Thank you for bringing your observations to our attention so we can continue to work on areas where we may have opportunity. Should your travels bring you back to...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Crowne Plaza Houston Near Reliant - Medical

Address: 8686 Kirby Dr, 2350 South Loop West at Kirby, Houston, TX 77054-2804 (Formerly Crowne Plaza Hotel Houston- Medical Center)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 7,645 - ₹ 22,808 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Houston Near Reliant - Medical 3.5*
Number of rooms: 650
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Also Known As:
Crowne Plaza Hotel Houston- Medical Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Houston Near Reliant - Medical staff and other travellers.
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Questions? Get answers from Crowne Plaza Houston Near Reliant - Medical staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't stay on second floor above bar area , be sure and ask them otherwise you will hear the band in the bar playing every night till 2 am”
stacyj4, 27 Mar 2017 | Read review
“If you MUST stay here, request the updated tower rooms. But try to find other accommodations.”
  • One of the 3 cockroaches killed in our room.
Suzie2154, 20 Feb 2017 | Read review
“Don't stay here.”
947jeffz, 6 Jan 2017 | Read review
“Stay elsewhere!”
mommanurseshark, 13 Dec 2016 | Read review
“ask for a quite area.. but then be ready to walk a bit to the main lobby”
KudosKompliments, 18 Sep 2016 | Read review
5 of 5
CrownePlaza.com
US$ 132* /night
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TripAdvisorUS$ 132
HotelQuicklyUS$ 172
Hotels.comUS$ 133
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Prices are for 1 room, 2 adults
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