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Towneplace Suites Houston Brookhollow

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60 Reviews from our TripAdvisor Community

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Showing 58: English reviews
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Dallas, Texas
Reviewed 3 weeks ago via mobile

We visited as a family of 4 and booked a room with a kitchenette, 1 queen bed and a sofa bed for the kids. However, the room was extremely congested with no room for anyone to move around. The hotel itself seems to have been recently remodeled but whoever designed the spaces didnt factor in the comfort factor for the...

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Helpful?
Thank Prashanth S
TMIHospitality1, Manager at Towneplace Suites Houston Brookhollow, responded to this review

Dear Prashanth S, Thank you for reviewing the TownePlace Suites Houston Brookhollow. I apologize that the layout of our hotel did not meet your expectations. We appreciate feedback such as yours as we are always looking for ways to improve our services. I hope that if you are ever back in our area, we will have another chance to impress...

Bengaluru, India
Reviewed 14 March 2017

Rooms had a well equipped kitchen and beautiful furniture with all the necessary amenities. You have a washing machine and a dryer available for $1 each. I really liked the location as it was easily accessible to the total mall behind the hotel. You also have a Indian restaurant newly opened serves the best of the Indian cuisine in US,...

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Helpful?
Thank SAURAV001
TMIHospitality1, Manager at Towneplace Suites Houston Brookhollow, responded to this review

Dear SAURAV001, Thank you so much for sharing your thoughts on our hotel! We're so glad you enjoyed our amenities and convenient location. We hope to see you again if your travels bring you back to Houston! Best wishes, Colin K. Assistant General Manager

Colden, New York
Reviewed 10 March 2017

I had the pleasure of spending five weeks in this hotel while in Houston on business. First, let me say that the staff, from top to bottom, is what makes this hotel the wonderful hotel that it is. They always bend over backward to ensure your comfort. Any issues are attended to immediately. They are also cheerful as well as...

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Helpful?
Thank BfloBillW
TMIHospitality1, Manager at Towneplace Suites Houston Brookhollow, responded to this review

Dear BfloBillW, Thank you so much for taking the time to share your thoughts on our hotel! We're very glad that you enjoyed our customer service and appreciate your high recommendation. We hope to be updating the phone system soon. Please come visit us again soon! Thank you again for staying with us! Best wishes, Colin K. Assistant General Manager

Manchester, United Kingdom
Reviewed 2 March 2017

I use this hotel two or three times a year for long stays of four to 5 weeks....the staff are great, they try to make me (and my colleagues) feel like we are at home. It's basic but the friendly atmosphere makes such a difference. Barbecue out the back, plenty of places to eat out the front and well placed...

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Helpful?
Thank Dan W
TMIHospitality1, Manager at Towneplace Suites Houston Brookhollow, responded to this review

Dear Dan W, Thank you for taking the time to share your thoughts on TownePlace Suites Houston Brookhollow! As we strive to make your stay comfortable, we're very happy you felt at home. We're also glad you enjoyed our amenities. We hope to improve even further on your next stay! Best regards, Colin K. Assistant General Manager

Corsicana, Texas
Reviewed 29 January 2017 via mobile

We went as couples for a Men's Conferance and our stay was awesome. The rooms were very clean and it was just a nice experience. The hotel staff was great one especially was Valleen she took good care of our needs and she made sure we were comfortable. This place need a 10 star rating

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Helpful?
Thank genetta11
TMIHospitality1, Manager at Towneplace Suites Houston Brookhollow, responded to this review

Dear Genetta11, Thank you so much for the feedback of your stay with us at the TownePlace Suites Houston Brookhollow! I am glad our staff, location, and amenities were to your liking. I will make sure to pass on your wonderful comments about Valleen to her and the rest of the staff! We do hope to have another opportunity to...

Reviewed 19 December 2016 via mobile

For some reason I really like the 1 bedroom suite and kitchen set up. I don't feel so cramped. The rooms were clean and nice and the staff accommodating. Excellent full breakfast and it's complimentary! Other than construction going on, it's an easy in and out and restaurants all nearby. Quiet and off the highway a little.

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Helpful?
Thank Lovetennis71
TMIHospitality1, Manager at Towneplace Suites Houston Brookhollow, responded to this review

Dear Lovetennis71, Thank you so much for taking the time to leave us a review regarding your stay with us at the TownePlace Suites Houston Brookhollow! I am glad our staff, location, and amenities were to your liking. We do hope to have another opportunity to impress you whenever your travels bring you back to Houston! Thank you, Rita S....

Saint Peters, Missouri
Reviewed 13 October 2016

When I checked in, I received a great greeting at the front desk. I quickly received two key cards to my room, then I asked about the bedding for the pull-out sofa that was to be in my suite. The young lady explained that the bedding should be in the room already, but advised that the beds have three pillows,...

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Helpful?
Thank erinsman
TMIHospitality1, Manager at Towneplace Suites Houston Brookhollow, responded to this review

Dear Erinsman, Thank you so much for the feedback! I am glad our staff, location and amenities were to your liking. I will make sure to pass on your wonderful comments to the entire staff! We do hope to have another opportunity to impress you whenever your travels bring you back to Houston. Thanks, Rita S. General Manager

Reviewed 26 September 2016

This place was nice from the time we checked in the manager was so nice and accommodating, eager to help with anything we needed. The room was great fresh smelling and the bed was very relaxing. The over all experience is satisfying and I would recommend this place to anyone.

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Helpful?
Thank Antionetta W
Carrollton, Texas
Reviewed 24 September 2016

I must say that the staff, amenities, and overall atmosphere of this particular hotel was superb. They are very hospitable, very professional, and fun! Seems like they really enjoy their jobs and are genuinely helpful.

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Helpful?
Thank Diamante899
Reviewed 29 August 2016

My husband and I stayed in Houston for a few days and this hotel was just what we needed. It was close to the interstate and a few restaurants you could walk to. The breakfast was great and the staff at the desk were very friendly and gave great directions! The only downside to our stay, which had nothing to...

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Helpful?
Thank Amanda B
TMIHospitality1, Manager at Towneplace Suites Houston Brookhollow, responded to this review

Dear Amanda B, Thank you so much for your wonderful feedback! We love to hear that our guests really enjoyed themselves when staying with us! I appreciate your kind comments about the staff, it will mean a great deal to them. I will make sure your comments get passed along to the breakfast hostess and front desk. Please come back...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The TownePlace Suites Houston Brookhollow hotel located in Northwest Houston, TX is a pet-friendly, extended stay hotel. Guests of our Marriott hotel enjoy spacious suites with free wireless internet, fully functional kitchens, and complimentary breakfast daily. Our location is near many area restaurants, attractions, shopping and events in the Houston area. ... more   less 

Additional Information about Towneplace Suites Houston Brookhollow

Address: 12820 Northwest Freeway, Houston, TX 77040-6302 (Formerly TownePlace Suites Houston Central/Northwest Freeway)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 4,988 - ₹ 10,364 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Towneplace Suites Houston Brookhollow 3*
Number of rooms: 85
Reservation Options:
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Hotel Style:
#106 Business Hotel in Houston
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Questions & Answers

Questions? Get answers from Towneplace Suites Houston Brookhollow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“accessibility to the commercial area and Shopping.”
SAURAV001, 14 Mar 2017 | Read review
“The rooms at the rear are the quietest but noise isn't really an issue.”
danw40, 2 Mar 2017 | Read review
“Within walking distance of several eateries.”
Diamante899, 24 Sep 2016 | Read review
“Great location beside the construction.”
ronaldd405, 12 Jun 2016 | Read review
“Ask for a room away from the front street as the traffic noise does pick up around 7 AM.”
29jrh, 7 Apr 2016 | Read review
5 of 5