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Courtyard Houston Westchase

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Traveller (27)
Room & Suite (31)
Dining (11)
Overview
Hotel website
9975 Westheimer Rd, Houston, TX 77042-3802 See on map
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
Additional information
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Offers from Courtyard Houston Westchase
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (134)
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126 results
Traveller rating
37
52
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7
6
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LanguageEnglish
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37
52
24
7
6
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All reviews nearby kroger gated area front desk business trip business center small refrigerator quiet hotel clean towels the general manager coffee maker location is great nice stay would stay here again free breakfast lobby
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1 - 5 of 126 reviews
Reviewed 1 week ago

Spent 3 nights and found the room to be acceptable but the bedding in need of an update. Sheets were stiff and pilly from wear. Hallway was dirty with a Q-tip visible (I blame guests more here). Liked the food option but service was slow...More

Thank Fcbjmblrbaib
Response from Julie A, General Manager at Courtyard Houston WestchaseResponded 1 week ago

Dear Fcbjmblrbaib, Thank you for your review and your feedback. I will be sharing your review with our housekeeping and F&B team to make sure these were isolated incidents that do not occur again in the future. Thank you for staying with us, I hope...More

Reviewed 3 weeks ago via mobile

This hotel is a true disappointment! The hotel room smells funny, and the room has an ironing table, the fire and security alarm looks like it is from the 60s,... In summary, it is the most disappointing hotel I have stayed at in Houston since...More

Thank Ashraf Z
Response from Julie A, General Manager at Courtyard Houston WestchaseResponded 3 weeks ago

Dear Ashraf Z, Thank you for your feedback about your stay at the Courtyard. I apologize you were not happy with your stay. We have just completed a full renovation of the hotel which was signed off and approved by the Marriott International renovation team....More

Reviewed 22 June 2018

I had some major customer service issues here in the bistro. Please note that it is a very limited bar with very limited skills on working in a bar. This was addressed with the general manager and an offer made to recover guest satisfaction acceptable...More

Thank ScottC4746
Response from Julie A, General Manager at Courtyard Houston WestchaseResponded 25 June 2018

Dear ScottC4746, Thank you so much for reviewing your stay and for the 4 stars. It was a pleasure getting to know you during your stay and hope you had a safe trip home. I apologize again for the customer service issues you had in...More

Reviewed 30 May 2018

At the front desk, Dani was great. The room that I would have liked was not available but I didn't even care. Dani was just so darned pleasant. Location here is great. Everything is close by. I appreciate the gated area all around hotel, for...More

Thank Elvaandov
Response from Julie A, General Manager at Courtyard Houston WestchaseResponded 2 June 2018

Dear Elvaandov, Thank you for your 4 star review. I am so glad you liked our renovation and the surrounding area had all you needed. Thank you for your review of our Front Desk Agent Dani, I will be sure to share your feedback with...More

Reviewed 30 April 2018

Regularly visit here on business. Food & drink limited (small bar & bistro with very limited menu), but this doesn't really matter too much as there is a food mart right next door, and a number of restaurants within easy walking distance. Standard corporate furnishings...More

Thank 907trick
Response from Julie A, General Manager at Courtyard Houston WestchaseResponded 1 May 2018

Dear 907trick, Thank you for taking the time to review the hotel on TripAdvisor and for your kind words about our staff. It is comments like this that make all the difference to our team members and keeps them striving for excellence. I will share...More

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About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Free Parking
Breakfast included
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms, Suites
Hotel class
Contact Information
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
153
Price range
US$ 77 - US$ 162 (Based on Average Rates for a Standard Room)
Formerly known as
Courtyard by Marriott Houston Westchase
Also Known As
Courtyard By Marriott Houston Westchase Hotel Houston
,
Houston Marriott
,
Houston Courtyard
Location
United States > Texas > Texas Gulf Coast > Houston > Westchase
Hotel class
Contact Information
Hotel Style
Business
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
153
Price range
US$ 77 - US$ 162 (Based on Average Rates for a Standard Room)
Formerly known as
Courtyard by Marriott Houston Westchase
Also Known As
Courtyard By Marriott Houston Westchase Hotel Houston
,
Houston Marriott
,
Houston Courtyard
Location
United States > Texas > Texas Gulf Coast > Houston > Westchase
Photos
Traveller (27)
Room & Suite (31)
Dining (11)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Nearby
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Questions & Answers
Ask a question
tenthday
14 April 2016|
Answer
Response from Julie A | Property representative |
Yes all of our king rooms have a sofa bed.
1
Vote
Mlsweetie
28 June 2015|
AnswerShow all 3 answers
Response from lorenll | Reviewed this property |
I think it depends on the the rate you book.sometimes courtyard marriott offers breakfast included, and it's a credit that you have to mention at their bistro restaurant. Pro: made to order, starbucks, nice spinach frittata... More
0
Votes
Room Tips
"Ask to face the pool. It is an internal courtyard so you won't have parking lot noise."
ScottC4746
22 Jun 2018
Read review
"Doint get a room by an outside door."
Khammesf
4 Jun 2017
Read review
"Near you car parked on first floor"
ArmoniB
17 Apr 2017
Read review
"Pick a room facing the pool. Second floor."
Luisgtz
25 Jul 2016
Read review
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