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24/12/2017 25/12/2017
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    Extended Stay America - Houston - Galleria - Westheimer

    4701 Westheimer Rd, Houston, TX 77027-4717
    +1 877-432-9997
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    24/12/2017 25/12/2017
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    US$ 94
    US$ 95
    Traveller (9)
    Room & Suite (13)
    Dining (1)
    Overview
    • Excellent38%
    • Very good17%
    • Average17%
    • Poor12%
    • Terrible16%
    Travellers talk about
    “long stay” (2 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
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    Reviews (172)
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    1 - 5 of 158 reviews

    Reviewed 1 week ago

    The staff was friendly, check in was a breeze. the hotel was in close proximity to everything. My only issue was the breakfast. When I travel, especially with my children breakfast is a big part of where I stay. The breakfast here consisted of granola...More

    Thank Denita J
    Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 6 days ago

    Thank you for being our guest at Extended Stay America. We are thrilled to know our location was perfect for your stay and that you were impressed with the service provided by our staff. However, we are sorry our selections at our complimentary grab-and-go breakfast...More

    Hotel's Favourite
    Reviewed 6 October 2017

    I have stayed in three different hotels since being flooded out by Hurricane Harvey back on August 28. My stay at this property far exceeds my stay at either Moody Manor and Quality Inn. I have reviews for those posted. My stay here started with...More

    Thank Ask R
    Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 7 October 2017

    Thank you for recognizing Denise for providing excellent service. We are very proud of him for having a passion to deliver a great experience to our guests. We will acknowledge and thank him personally for doing a great job. Thank you for your business. We look...More

    Reviewed 2 weeks ago

    The front desk personnel were very friendly. However, the room wasn’t very clean (the toilet was not clean). The room smelled of smoke. I complained and the staff sprayed air freshener in the hall, however, the smell was overwhelming. I don’t smoke so it irritated...More

    Review collected in partnership with Extended Stay
    Thank Sarah H
    Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 2 weeks ago

    Thank you for choosing to stay at our hotel. We are pleased to know you had a pleasant visit and were impressed with the service provided by our staff. However, we are sorry for the inconvenience you experienced due to the smoke smell while you...More

    Reviewed 3 weeks ago

    This hotel is disgusting. If you're used to staying at hotels with nice towels, cozy comforters, and floors that don't stick to your feet, don't even bother coming here. I am a Houston local and my home is still under construction from Harvey. I needed...More

    Thank Rachel N
    Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 3 weeks ago

    Rachel, we sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we...More

    Reviewed 4 weeks ago

    Extended Stay Galleria is an average hotel, needs some improvements, walking distance to the Galleria’s Mall and also to the waterwall, breakfast was just coffe and muffins, do not expect nothing else, check in process was quite delay due to unavailability of the room.More

    Review collected in partnership with Extended Stay
    Thank Glender V
    Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 4 weeks ago

    Glender, thank you for taking the time to evaluate your stay. We are pleased you liked our location. That being said, we are disappointed to know the breakfast we serve was not as per your expectations. We will make a note of your feedback as...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$ 83 - US$ 117 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Extended Stay, Expedia, Travelocity, Hotels.com, Hotwire, Orbitz, TripOnline SA, Cancelon and getaroom.com so you can book your Extended Stay America - Houston - Galleria - Westheimer reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston >
    • Great Uptown
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    Traveller (9)
    Room & Suite (13)
    Dining (1)
    Hotel & Grounds (13)
    Bathroom (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Rengan20
    1 March 2016|
    Answer
    Response from Melissa S |
    no
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    Votes
    Room Tips
    "as far from the entrance as possible for quiet rooms"
    Read review
    "This place is always booked even without a hurricane. Check by phone before booking online."
    Read review
    "Choose a room that doesn't face Westheimer, it's less noisy."
    Read review
    "they have stairs to the second floor, no elevator"
    Read review
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