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5/11/2017 6/11/2017
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    Extended Stay America - Houston - Galleria - Westheimer

    4701 Westheimer Rd, Houston, TX 77027-4717
    +1 877-432-9997
    Hotel website
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    5/11/2017 6/11/2017
    US$ 83
    US$ 83
    US$ 83
    Traveller (9)
    Room & Suite (13)
    Dining (1)
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    Extended Stay America - Houston - Galleria - Uptown
    142 reviews
    #240 of 517 hotels in Houston
     
    Overview
    • Excellent39%
    • Very good16%
    • Average16%
    • Poor13%
    • Terrible16%
    Travellers talk about
    “long stay” (2 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Houston - Galleria - Westheimer
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    Royal Sonesta Houston Galleria
    1,134 reviews
    #17 of 517 hotels in Houston
     
    Hotel Derek Houston Galleria
    1,272 reviews
    #143 of 517 hotels in Houston
     
    Sheraton Suites Houston Near The Galleria
    557 reviews
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    Extended Stay America - Houston - Galleria - Uptown
    142 reviews
    #240 of 517 hotels in Houston
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (167)
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    1 - 5 of 153 reviews

    Reviewed 1 week ago

    The location is great. Sadly to say some of the staffs are not well trained. In addition, they were supposed to have pots and dining set in the room. Upon request, they put all kitchen items in a tacky Tupperware and gave it to the...More

    Thank klgg2014
    Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 6 days ago

    Thank you for your stay with us. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their own personal items....More

    Hotel's Favourite
    Reviewed 2 weeks ago

    I have stayed in three different hotels since being flooded out by Hurricane Harvey back on August 28. My stay at this property far exceeds my stay at either Moody Manor and Quality Inn. I have reviews for those posted. My stay here started with...More

    Thank Ask R
    Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 2 weeks ago

    Thank you for recognizing Denise for providing excellent service. We are very proud of him for having a passion to deliver a great experience to our guests. We will acknowledge and thank him personally for doing a great job. Thank you for your business. We look...More

    Reviewed 3 weeks ago

    I'm sad to report that since my last review ESA didn't do anything to fix the internet. I was still at the hotel as my company was having me stay here. At the time I wrote my first review, I was potentially staying for another...More

    Thank Jesse R
    Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 3 weeks ago

    Jesse, we appreciate your business! We know how important it is to stay in touch with your business partners as well as your family and friends. We sincerely apologize for the difficulties you encountered with the internet connectivity in your guest room. We regret we...More

    Reviewed 13 September 2017 via mobile

    The staff is amazing! The front desk team is top notch! However, the rooms could be a bit cleaner - I only had an issue with the kitchen- it could have been cleaner. Also, all but one washing machine was broken.More

    Thank Danielle K
    Response from 00esa, General Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 14 September 2017

    Danielle, thank you for sharing your feedback. It’s a pleasure knowing you loved our service and enjoyed being with us. However, we are sorry for the issues you experienced in your room and regret the same. I have shared your concerns with my housekeeping and...More

    Reviewed 2 September 2017 via mobile

    Convenient location , nice staff and facilities. They are located right up the street from the galleria along with a lot of restaurants. I am a long term guest here and have never had any issues with the staff etc. definitely would recommend

    Thank Bailey G
    Response from 00esa, General Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 3 September 2017

    Wow - Bailey, thanks for the awesome feedback. We are delighted to know you are enjoying your stay and that our location is perfect for your needs. We appreciate you recommending Extended Stay America and please enjoy the rest of your visit. Sincerely, General Manager

    Royal Sonesta Houston Galleria
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    Hotel Derek Houston Galleria
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    Sheraton Suites Houston Near The Galleria
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    Extended Stay America - Houston - Galleria - Uptown
    142 reviews
    #240 of 517 hotels in Houston
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$ 83 - US$ 133 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Extended Stay, Travelocity, Hotels.com, Booking.com, Priceline, Orbitz, TripOnline SA, Cancelon, Cheap Tickets and Hotwire so you can book your Extended Stay America - Houston - Galleria - Westheimer reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston >
    • Great Uptown
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    Traveller (9)
    Room & Suite (13)
    Dining (1)
    Hotel & Grounds (13)
    Bathroom (1)
    Nearby
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    Extended Stay America - Houston - Galleria - Uptown
    142 reviews
    .33 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Rengan20
    1 March 2016|
    Answer
    Response from Melissa S |
    no
    0
    Votes
    Room Tips
    "This place is always booked even without a hurricane. Check by phone before booking online."
    Read review
    "Choose a room that doesn't face Westheimer, it's less noisy."
    Read review
    "they have stairs to the second floor, no elevator"
    Read review
    "Find another hotel....."
    Read review
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