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Extended Stay America - Houston - Galleria - Westheimer

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Extended Stay America - Houston - Galleria - Westheimer
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109 Reviews from our TripAdvisor Community

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Showing 97: English reviews
Reviewed 3 days ago NEWvia mobile

Although we experienced a late check in after being on the road for a very long time, I truly enjoyed my stay at this location. All of the staff, especially the front desk personnel, were extremely helpful and made our comfort during our stay their top priority. I recommend this location if anyone is visiting the Houston area. Traffic gets...

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Helpful?
Thank CHIMikeH
Reviewed 6 days ago NEWvia mobile

I had an amazing stay at this hotel. The staff was caring and extremely professional. But the front employee Sheena really went above and beyond to make sure i was comfortable, and felt welcomed. I would recommend this hotel to anyone staying in the Houston. Thank you very much extended stay especially Sheena for making my stay great.

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Thank AngHarp
Newark, New Jersey
Reviewed 1 week ago

The hotel staff here is amazing! I travel all the time for business and found them to be some of the friendliest I have come across. I travel with an emotional support dog as well and they made us both feel very welcome. The location is great too...close to everything. This is my new go to hotel in Houston.

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Thank Kevin M
Reviewed 1 week ago

Nice location and night security on the property . The people at the front desk are always welcoming and friendy. I would recommend to anyone that wants to be in the area at a decent price. Thanks....

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Thank Patrick C
New Orleans, Louisiana
Reviewed 2 weeks ago

The hotel staff are all very nice and accommodating from Sheena, Shemar the overnight crew to the general manager Marquis. The location is a 4.00 Uber ride to the galleria, restaurants and lounges. I would definitely stay here again whether you're transitioning to Houston or need lodging for a day or two as it is like a small apartment. Special...

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Thank Ashanta M
Reviewed 2 weeks ago

Well received and very cooperative for my request on early check-in vs my initially booked hotel that was cancelled. Very solid location for a visit to Houston and also like the room design & space. Also very fast WIFI available everywhere which make communication easy. Need to focus on improving the smell of the place especially the hallways. Overall a...

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Thank Akinola B
Houston, Texas
Reviewed 2 weeks ago

I like write my review in a fair way; I stayed in this Hotel couple of times different occasion/time of year because hotel location is good and near to the area I needed to go. Room facilities are in acceptable level, specially if some body wants to cook in the hotel, beds are clean, bed sheet & towels smell fresh....

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Thank Texasan404
Houston, Texas
Reviewed 2 weeks ago

The customer services are awsome and they are really helping customers what they need. Sheela's smile always makes mine day shine. Good location and easy to access to the freeway. Lots of nice restaurants nearby and shopping malls. Worth to stay ~

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Thank w208844057
Reviewed 3 weeks ago

We appreciated service we received while in Houston this past weekend. My family and I were there for treatment at M.D. Anderson. Jonathan was extremely helpful and polite while we were there. Family is already stressed out enough with the medical situation, it is refreshing to have good service with a smile.

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Thank Garth A
Manager_11525, Manager at Extended Stay America - Houston - Galleria - Westheimer, responded to this review

We appreciate you for taking the time to write a review and for choosing to stay with us. It is good to know our staff member, Jonathan, was able to accommodate you and your family so well. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

San Antonio, Texas
Reviewed 25 August 2016 via mobile

The rudest front desk staff I have ever come across. Will not stay again. Entire hotel had a strange odor. One night there was dirty dishes lining the hallway. Room was average what you expect for the money. I would expect better in this part of town.

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Thank mattjcote1

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Houston - Galleria - Westheimer

Address: 4701 Westheimer Rd, Houston, TX 77027-4717
Region: United States > Texas > Texas Gulf Coast > Houston > Great Uptown
Price Range: ₹ 5,040 - ₹ 7,084 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Galleria - Westheimer 2.5*
Number of rooms: 110
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Houston - Galleria - Westheimer staff and other travellers.
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Questions? Get answers from Extended Stay America - Houston - Galleria - Westheimer staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend the third floor and backview for people that loves privacy.”
 of 5 bubbles , 18 Nov 2016 | Read review
“Be sure to double check with staff on requested services. PM and AM staff do not share information”
 of 5 bubbles HombreUSA, 5 Feb 2016 | Read review
“very noisy residents.”
 of 5 bubbles 554ramib, 17 Sep 2015 | Read review
“We liked the back of the hotel by the stairs, it was easier to move the dog in and out.”
 of 5 bubbles SusanV786, 6 Aug 2015 | Read review
“No good rooms. Lots of noise. A little smelly. Stay somewhere else.”
 of 5 bubbles VigeeBlue, 8 Apr 2015 | Read review
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