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8/10/2017 9/10/2017
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    Extended Stay America - Houston - Galleria - Westheimer

    4701 Westheimer Rd, Houston, TX 77027-4717
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    8/10/2017 9/10/2017
    US$ 142
    US$ 128
    SAVE US$ 14
    US$ 128
    Traveller (10)
    Room & Suite (13)
    Dining (1)
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    Overview
    • Excellent40%
    • Very good16%
    • Average16%
    • Poor12%
    • Terrible16%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Houston - Galleria - Westheimer
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    Hotel Derek Houston Galleria
    1,243 reviews
    #137 of 517 hotels in Houston
     
    Crowne Plaza Houston River Oaks
    1,633 reviews
    #75 of 517 hotels in Houston
     
    Westin Galleria Houston Hotel
    972 reviews
    #107 of 517 hotels in Houston
     
    Residence Inn Houston by The Galleria
    213 reviews
    #149 of 517 hotels in Houston
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (165)
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    1 - 5 of 151 reviews

    Reviewed 3 days ago

    it's an ok hotel, not great, not bad...but where it really slides into 1 star territory is the wifi internet speed. I am here to work and the speeds even after I paid for the higher speed option, are brutally slow. I don't think 3mbps...More

    Thank Jesse R
    Response from 00esa, Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 2 days ago

    I apologize that we failed to provide you an exceptional stay. We are extremely sorry for the problem you encountered with the internet connectivity in your guest room. We have followed up with our engineering team and service provider to address this issue. I hope...More

    Hotel's Favourite
    Reviewed 8 August 2017 via mobile

    I was searching for a clean room to stay one night near Galleria. It was a good room clean, no failures, kitchenette. I reserved online via expedia check in was easy. only con is a odor to cigarette and humid. It is a no smoking...More

    Thank TheBlueRey
    Response from 00esa, General Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 9 August 2017

    Thank you for sharing your experience with us! It’s a pleasure knowing you loved the efficient service provided by our front desk staff and found us to be a great value. We value your observation in regard to the smoke issue and have taken a...More

    Reviewed 1 week ago via mobile

    The staff is amazing! The front desk team is top notch! However, the rooms could be a bit cleaner - I only had an issue with the kitchen- it could have been cleaner. Also, all but one washing machine was broken.More

    Thank Danielle K
    Response from 00esa, General Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 1 week ago

    Danielle, thank you for sharing your feedback. It’s a pleasure knowing you loved our service and enjoyed being with us. However, we are sorry for the issues you experienced in your room and regret the same. I have shared your concerns with my housekeeping and...More

    Reviewed 3 weeks ago via mobile

    Convenient location , nice staff and facilities. They are located right up the street from the galleria along with a lot of restaurants. I am a long term guest here and have never had any issues with the staff etc. definitely would recommend

    Thank Bailey G
    Response from 00esa, General Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 3 weeks ago

    Wow - Bailey, thanks for the awesome feedback. We are delighted to know you are enjoying your stay and that our location is perfect for your needs. We appreciate you recommending Extended Stay America and please enjoy the rest of your visit. Sincerely, General Manager

    A TripAdvisor Member
    1
    Reviewed 3 weeks ago via mobile

    This was probably the nastiest hotel I've ever been too.. me and my family came for 2 days to go to visit the Galleria. We had rented 2 rooms. When we got to the first room the first thing we noticed was that the doors...More

    Thank A TripAdvisor Member
    Response from 00esa, General Manager at Extended Stay America - Houston - Galleria - WestheimerResponded 3 weeks ago

    We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. I will personally address these issues with the appropriate teams to ensure...More

    Hotel Derek Houston Galleria
    1,243 reviews
    #137 of 517 hotels in Houston
     
    Crowne Plaza Houston River Oaks
    1,633 reviews
    #75 of 517 hotels in Houston
     
    Westin Galleria Houston Hotel
    972 reviews
    #107 of 517 hotels in Houston
     
    Residence Inn Houston by The Galleria
    213 reviews
    #149 of 517 hotels in Houston
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$ 79 - US$ 148 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 110
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Extended Stay, Booking.com, Hotels.com, Travelocity, Priceline, Orbitz, TripOnline SA, Cancelon and Hotwire so you can book your Extended Stay America - Houston - Galleria - Westheimer reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Texas Gulf Coast >
    • Houston >
    • Great Uptown
    Add Photo Photos
    Traveller (10)
    Room & Suite (13)
    Dining (1)
    Hotel & Grounds (13)
    Bathroom (1)
    Business Centre & Event Rooms (1)
    Nearby
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    Crowne Plaza Houston River Oaks
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Rengan20
    1 March 2016|
    Answer
    Response from Melissa S |
    no
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    Votes
    Room Tips
    "they have stairs to the second floor, no elevator"
    Read review
    "Find another hotel....."
    Read review
    "Corner suites are large and comfortable"
    Read review
    "I would recommend the third floor and backview for people that loves privacy."
    Read review
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