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Comfort Suites - Near the Galleria

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76 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites - Near the Galleria
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Showing 70: English reviews
Reviewed 4 July 2015 via mobile

It definitely does not look as good in person as it does in the photos. Its older, the Towles had a musty smell. In the bathroom it has the " if you forget anything just let us know" well we forgot deodorant and I went to ask for 1 mens deodorant and she said its $3.50. Seriously? Never mind, we...

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1Thank jademoshier
Denver, Colorado
Reviewed 3 July 2015

We stayed here because someone suggested we stay near the Galleria. Maybe I am just not a fan of Houston but the Hotel was a lot like the city run down and full of weirdly dresses people. The first room we checked into had water running in from the outside rain. The person who checked us in was super nice...

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1Thank Ericka B
Smyrna
Reviewed 2 July 2015

The staff at this hotel really accommodated us by allowing us to check in at 6 am without having to check out until the following morning. we were given the honeymoon suite with jaccuzzi in the living room, we got charged a $150 fee for smoking in the room, oh well, we did smoke in the room. overall a great...

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1Thank John W
LIBERTY HILL
Reviewed 22 May 2015

My employee tried to check in there. we did the standard credit card authorization form as usual. Sara called me back and asked for me to sign off on misc. charges. I told her i circled the room and tax box. She said that was fine. After she got off the phone with me, she demanded $100.00 from my employee...

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5Thank DON H
Colombo, Sri Lanka
Reviewed 26 March 2015

My wife and I stayed at this hotel for six days in March 2015. Large room (suite) with microwave oven, coffee-maker, ironing board and iron, good toilet, desk, table, etc. etc. A very good breakfast is included in the price. Friendly and helpful staff. Continental travellers would find it convenient to take an adaptor plug for their electrical gadgets. The...

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Thank Max J
Reviewed 18 March 2015

considering this properties location moment from the Galleria, less traffic great hospitality and awesome service. In the week I stayed there the entire staff was always ready to help with any needs and directions and restaurant recommendations. They also made breakfast available to me early as I work early in the morning. Amazing hotel and staff.

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Thank David C
Aberdeen, Scotland, United Kingdom
Reviewed 24 February 2015

Theses are not suites, they are rooms with a couch. Wifi is so undependable it would be more honest to say they have none. Location is NOT family friendly. One "club" next door left a flyer on our windshield while our car was parked in the hotel parking lot. Not blaming the hotel, just warning families considering staying here. One...

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4Thank Linda A
Morristown, Tennessee
Reviewed 15 December 2014

Would stay here again in a minute. This hotel was top notch in every aspect. Good location just off 59 freeway. Large clean and comfortable rooms. The best nights sleep that I have had in a while. Good breakfast, friendly, helpful front desk people, What more could you ask for. If ever in Houston again, I will stay here.

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Thank 277CarlM
Los Angeles
Reviewed 16 October 2014

Got to the hotel and reservation was gone. Found out from corporate that the CHANGED the name on my pre-paid reservation and sold it to someone else! NEVER heard back from Sanjay Patel the manager. Stay there at least 3 times a year and this is how they treat you? Shady, shady.

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3Thank AmyPro
SanjayTX671, General Manager at Comfort Suites - Near the Galleria, responded to this review

Hello, I apologize for the incidents that occurred during your visit at our hotel. I have reached out to the phone number provided to me by our front desk agent who was at the property during your arrival. I have not received a response, please contact me back at the hotel. This was an issue that confused me at first,...

Dallas, Texas
Reviewed 29 September 2014

My experience was horrible!! It is an independently owned franchise with a staff who has not been trained well at all. I was in town for business for two days near the Galleria area. I booked a room at the last minute because my usual hotel was overbooked and the other options were double the price. This hotel is located...

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3Thank Lamont R
racheltx671, General Manager at Comfort Suites - Near the Galleria, responded to this review

We apologize for the inconveniences you endured here at our hotel. We have emailed each other back regarding these incidents. I have informed you that your reservation was made for 1 night, therefore we can not assume you will stay another night, also we can not authorize your credit card for an additional night without your consent. Therefore we had...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Comfort Suites - Near the Galleria

Address: 6221 Richmond Ave, Houston, TX 77057-6211
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 5,955 - ₹ 9,751 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites - Near the Galleria 2.5*
Number of rooms: 62
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Also Known As:
Comfort Suites - Near The Galleria Hotel Houston
Comfort Suites Houston
Houston Comfort Suites
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites - Near the Galleria staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if possible do park in the front!”
 of 5 bubbles 912mytravels, 10 Aug 2016 | Read review
“Opposite side - from busy street”
 of 5 bubbles stephenwR6059KZ, 29 Jun 2016 | Read review
“Find another hotel. This place is not worth the money and there are plenty of choices in the same area.”
 of 5 bubbles wicked0082, 13 Apr 2016 | Read review
“We were on the ground floor right by the pool,so was quite noisy the first night till pool closed.”
 of 5 bubbles Trudymacey, 26 Sep 2015 | Read review
“The Ragin Cajun (restaurant) up the street is magical!”
 of 5 bubbles erickab676, 3 Jul 2015 | Read review
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