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Residence Inn Houston by The Galleria

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Traveller (79)
Room & Suite (50)
Dining (4)
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Overview
  • Excellent45%
  • Very good33%
  • Average12%
  • Poor8%
  • Terrible2%
Travellers talk about
“galleria mall”(24 reviews)
“great location”(38 reviews)
Free Wifi
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from Residence Inn Houston by The Galleria
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (230)
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Traveller rating
92
62
25
19
5
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92
62
25
19
5
Show reviews that mention
All reviewsgalleria mallgreat locationapartment complexcovered parkingquiet streetcomplete kitchenwithin walking distanceone bedroom suitehome away from homesales managerthe sofa bedroom keythe entire staffhotel is excellentlong stayfree breakfastroom was large
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11 - 15 of 203 reviews
Reviewed 14 January 2018 via mobile

We stayed in a 2 bedroom, 2 bathroom suite. Our boys 16 & 12 had to share a bed. (Would have been better if there was an option to have 2 single beds) The rooms were well furnished. Kitchen and bathrooms were abut dated, but...More

Thank Bobboir
Response from Adam P, General Manager at Residence Inn Houston by The GalleriaResponded 24 January 2018

Dear Bobboir, Thank you for the kind comments regarding your stay! We're happy to hear that you guys loved the breakfast and how close we are to the Galleria! We hope to see you on your next trip to the Galleria Area!

Reviewed 29 December 2017 via mobile

I like to point out that I am a Marriott Gold Elite rewards member whenever I write Marriott hotel reviews; especially less that stellar reviews. Why? Because they are suppose to treat elite reward members like the cream of the crop. If an individual Marriott...More

Thank Lonnell D
Response from Adam P, General Manager at Residence Inn Houston by The GalleriaResponded 30 December 2017

Hello Lonnell, I am so sorry that you had a bad experience over the phone with one of our associates. I would like to hear about this specific interaction so I can prevent it from happening again. Please contact me directly at the hotel if...More

Reviewed 20 November 2017

The hotel is excellent, great location. The staff is awesome from the front desk agent to housekeeping team, really well maintained and clean. This is a great family environment place to stay. Everything was great . I wanted to say thank you to ulises and...More

1  Thank valldelamar
Response from General M, General Manager at Residence Inn Houston by The GalleriaResponded 21 November 2017

Thank you for your great review. We are glad that you enjoyed your stay and the location. We are proud of our staff for taking good care of you. We appreciate your business and look forward to your return.

A TripAdvisor Member
31
Reviewed 9 November 2017 via mobile

Jamie A. and the staff at The Residence Inn were life savers this week! Can’t thank them enough for the over the top customer service, helping me out, and doing it all with a smile! Thank you! This is a great value hotel option relative...More

1  Thank A TripAdvisor Member
Response from General M, General Manager at Residence Inn Houston by The GalleriaResponded 10 November 2017

Thank you for taking the time out of your schedule to review your most recent stay with us. I am thrilled you had such a wonderful time! Thank you for recognizing our great staff. I will be sure to let them know that their hard...More

Reviewed 4 November 2017

Property was nice, room was great, and service was outstanding! In particular, I was very impressed with Jamie! She is a cordial, attentive, and very attractive person (inside & out). Her customer service skills are innate, apparent, and will make you feel right at home!...More

1  Thank tsomm216
Response from General M, General Manager at Residence Inn Houston by The GalleriaResponded 6 November 2017

Thank you for staying with us and providing your feedback. We appreciate the great review. Positive feedback empowers us. Our staff takes great pride in what they do and I will share this great feedback with them. We are esteemed you had a pleasant stay....More

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Best Value Properties in Houston, TX
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$ 90 - US$ 294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Green Hotel in Houston
#49 Romantic Hotel in Houston
#60 Business Hotel in Houston
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 90 - US$ 294 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Green Hotel in Houston
#49 Romantic Hotel in Houston
#60 Business Hotel in Houston
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (79)
Room & Suite (50)
Dining (4)
Pool & Beach (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Neverstopb
9 July 2016|
AnswerShow all 2 answers
Response from Marilyn D | Reviewed this property |
I don't think the hotel has pay per view
0
Votes
Room Tips
"Best rooms are the large, one bedroom suites on the front of the property"
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"Ask for a room away from the street."
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"Room towards the back are quiet."
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"Best view is towards the pool side."
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