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All reviews butler service remington bar astor suite luxury hotel spg platinum room service turn down service favorite hotel near galleria car service bit dated business or pleasure mile radius very nice hotel hotel restaurant business trip valet
This property is awesome. The staff are very efficient and kind. They tend to very need of the guests. I was pleased to see that many of the staff have been there for a decade or more. That speaks volumes for management and ownership alike....More
Date of stay: December 2018
Response from TeamMarriott, Manager at The St. Regis HoustonResponded 6 days ago
Dear ronl910, thank you for choosing The St. Regis Houston and for your wonderful review. It is always a pleasure to know how much you enjoyed the devoted service from our warm and friendly staff and our lively atmosphere. Thank you again for your feedback,...More
The hotel, while unassuming from the outside, is beautiful inside with one of the nicest lobbies I’ve ever seen. The room was also nice and spacious and well-decorated. However I’d rather complimentary WiFi and not having to pay for a roll away bed than the...More
Date of stay: November 2018
Response from TeamMarriott, Manager at The St. Regis HoustonResponded 2 weeks ago
Dear 705lilyr, we are so pleased our beautiful hotel provided you with a pleasant experience and comfortable accommodations. Thank you for your suggestions on how to make your stay even more enjoyable and your comments have been shared with our management team for futher consideration....More
Wonderful staff who serve attentively. Super-tasteful, refined decor. Luxe bedding and bath accoutrements. Big, deep bath tubs that invite long soaks.
Back in the day, when this was the Remington (before it was the Ritz, before the Saudis owned it, etc.), the property was one...More
Date of stay: October 2018
Thank Iatros D
Response from TeamMarriott, Manager at The St. Regis HoustonResponded 23 October 2018
Dear latros D, thank you for being such a loyal guest to our hotel and for choosing us to host your visit to our beautiful city. We are thrilled with the exceptional service you received from our associates and how they exceeded your expectations as...More
I've stayed here over and over -- almost 50 nights in the last year. The hotel is a quiet oasis in Houston, just inside the loop, between the Galeria area and River Oaks. It's an intimate luxury experience. The service is impeccable, with an attentive,...More
Date of stay: July 2018
Response from TeamMarriott, Manager at The St. Regis HoustonResponded 4 October 2018
Dear NYAPBolt, thank you for always choosing The St. Regis Houston for your travel needs. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our impeccable service and attention to detail....More
I checked in on 9/19 for 2 nights on a business trip expecting a great experience.
What I got was far from satisfactory and from a SPG 5-star hotel, I feel compelled to share my experience here.
The staff were all great, valet, bell service...More
Date of stay: September 2018
Response from TeamMarriott, Manager at The St. Regis HoustonResponded 24 September 2018
Dear globetrotterr9000, We appreciate your loyalty to our hotels, and we value your well thought out feedback. We are known for our meticulous attention to detail and devoted service, and we apologize for falling short of this during your visit. Your comments have been shared...More
The St. Regis Houston is between River Oaks and the Galleria in Houston, Texas. Known for its lavish style, our hotel has luxurious guest rooms, 10,000 sq ft of event space, a spa, fine dining, and butler …Moreservice. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.