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Hyatt Place Houston/Bush Airport

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#86 of 504 Hotels in Houston
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Hyatt Place Houston\/Bush Airport
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479 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Houston/Bush Airport
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Showing 455: English reviews
Connecticut
Reviewed 24 November 2015 via mobile

I've been to a number of hotels now, so there isn't much I can say that will make this really stand out. It's clean. The bed was comfortable. The breakfast was good. The only real thing that stood out was how small the bathroom is. Can't just step in and close the door. You have to maneuver it around you....

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Helpful?
Thank digyd88
James G, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Dear digyd88, Thanks so much for taking time to respond to the survey and the positive mentions are appreciated. I wish we could make the bathrooms bigger, however what we very excited about is updating them over next few months. We look forward to having you back and enjoy your 2016. Thanks James

Australia
Reviewed 24 November 2015 via mobile

Staff were great- Danesha, Tamika on the front desk, the 2 shuttle drivers, the gallery host / breakfast lady her name starts with a K. Were all so friendly & helpful and such a pleasure to deal with. Unfortunately Amanda on the front desk was abrupt & unfriendly- too busy making personal phone calls. The property is showing its age,...

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Helpful?
Thank lost_nomads
James G, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Thanks so much for taking time to respond to the survey and to mention our associates that stood out. I will personally address the other comment/s mentioned. We are in phase two of a six phase renovation that is scheduled too be completed by the end of June. We look forward to having you back real soon. Thanks James

Des Moines, IA
Reviewed 24 November 2015

The staff was really nice. We were not impressed with the room. The shower has the awe factor but was kinda small once you got in there. Our room was really damp. The floor, the bed, the sheets smelled musty... it was like there had been water damage or something. I'm not sure. The shuttle was handy. The breakfast buffet...

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Helpful?
Thank deegeegirl
James G, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Dear deegeegirl, Thanks for taking the time to complete the survey and thanks for the kind words. I did want to let you know where are in Phase One of a Six Phase Remodel that started three weeks ago and will be completed by June 2016. I hope you have the most amazing 2016 and please come back and see...

Des Moines, United States
Reviewed 23 November 2015

VERY nice! Loved the room set up. Staff was very attentive and willing to help. I would stay again and recommend this. The shuttle driver was very helpful and willing to shuttle our large group where ever we wanted to go.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Greg M
James G, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Dear Greg M, Thanks for taking the time to complete the survey and thanks for the kind words about our staff and especially the shuttle driver. I hope you have the most amazing 2016 and please come back and see us real soon. Thanks James Gardner General Manager

Nanaimo, Canada
Reviewed 22 November 2015

Spacious, well-appointed room with easy on/off access to the freeway. The front desk was friendly and helpful. Good internet connection and varied breakfast options. Had wonderful beef ribs at nearby Brown Sugar bbq.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Dan24242013
James G, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Dear Dan24242013, Thanks for taking the time to complete the survey and thanks for the kind words. I hope you have the most amazing 2016 and please come back and see us real soon. Oh yeah, I also agree that Brown Sugars is amazing BBQ. Thanks James Gardner General Manager

Chicago, Illinois
Reviewed 22 November 2015

Nice hotel with a fabulous lobby and top notch friendly staff. The room is huge, with a large couch with empty space to spare! I have to take a point off though: there is no microwave oven in any room, the TV menu selection is slow to react, and I could not move the channel up, only down!

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Helpful?
Thank mplsuminn
James G, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Dear mplsuminn, Thanks for taking the time to complete the survey and thanks for the kind words. When you visit us in the future, I wanted to let you know that we do offer complimentary microwaves and I will make sure to get our Engineer to check the channel issue. I hope you have the most amazing 2016 and please...

Orlando, FL, United States
Reviewed 17 November 2015

If you're looking for a place to stay that is convenient to Houston International Airport, the Hyatt Bush International Airport is not it. It is at least five miles of congested highway away, which is time consuming coming and going in drive-time traffic. We could not reach the front desk to request a ride from the airport, calling repeatedly, had...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Joan E
James G, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Dear Joan E, Thanks for taking the time to complete the survey and let me apologize for any issues had had during your recent travels. I want you to know that I have addressed your concerns with our upper management team and again appreciate you bringing these to our attention. Sincerely, James Gardner General Manager

California, United States
Reviewed 14 November 2015

I needed a place to stay for a 1 night due to flight delayThis was my first stayed and will stay there again, lots of space and quiet environment. Good location, short drive to IAH, overall experience was above average. And great value.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jorge T
James G, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

Jorge T, Thanks for completing the survey and thanks for the positive comments about our hotel. We're sorry you had to stay with us because of flight issues, but we are happy that we exceeded your expectations and hopefully made your travel a little less stressful. Please come and see us again soon and have the happiest of holidays. Thanks...

Austin, Texas
Reviewed 14 November 2015 via mobile

Nice and clean and friendly staff! Great location close to airport. Restaurant within walking distance. I would definitely stay here again and recommend this hotel if you have an early morning flight as drive was easy to airport park and ride.

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Helpful?
Thank JC J
James G, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

JC J, Thanks for taking the time from your busy schedule to complete the survey and for mentioning so many kind words about the staff and hotel. We look forward to having you visit again real soon. Have the happiest of holidays. Sincerely, James Gardner

Reviewed 12 November 2015

Always postivie attitude personel with great food and service quality, safety and good paths to walk around. The way they served breakfast gives the straight message that people is caring about clients. As an hotel from Hyatt facility arrangement is being considered but the addeed value of personel gives all the difference!

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank 426natividadg
James G, General Manager at Hyatt Place Houston/Bush Airport, responded to this review

426natividadg, So glad you had a very good stay with us. We really appreciate you taking the time from your busy schedule to mention so many kind words. Please have the happiest of holidays. Thanks James

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Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Airport Transportation
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Newly remodeled, the Hyatt Place Houston/Bush Airport is located in North Houston, just a short drive from Bush Intercontinental Airport. Guests enjoy our free Wi-Fi, breakfast and parking as well as our outdoor pool, hotel bar and fitness center. ... more   less 

Additional Information about Hyatt Place Houston/Bush Airport

Address: 300 Ronan Park Pl, Houston, TX 77060-3416 (Formerly Hyatt Place Bush Intercontinental Airport)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 5,895 - ₹ 11,595 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Houston/Bush Airport 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hyatt Place Houston/Greenspoint/Iah Airport Hotel Houston
Hyatt Houston
Houston Hyatt
Hotel Style:
#16 Green Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Houston/Bush Airport staff and other travellers.
7 questions
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Questions? Get answers from Hyatt Place Houston/Bush Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not explore, it was a full house,”
252ellym, 4 Apr 2017 | Read review
“Higher floor would be quieter form parking lot traffic.”
lucyNricky2015, 30 Jan 2017 | Read review
“The rooms are just OK and lovely too”
okennan, 8 Oct 2016 | Read review
“choose another hotel”
pnc47292019, 17 Aug 2016 | Read review
“Convienent to airport and places in north Houston area.”
patriciacJ6870RO, 18 May 2016 | Read review
5 of 5