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Extended Stay America - Houston - Willowbrook - HWY 249

PricelineUS$ 77*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 77*
Great Deal
US$ 78*
US$ 78*
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Extended Stay America - Houston - Willowbrook - HWY 249
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52 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Houston - Willowbrook - HWY 249
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Showing 52: English reviews
Point, Texas
Reviewed 23 February 2014 via mobile

A/C, TV, and toilet were broken in our first room. Rooms WERE clean. Bed not very comfortable. My kids ended up sleeping on the floor because they had not double, non-smoking rooms (even though that's what we paid for) and they had no roll away beds. They coffee pots for the continental breakfast all suddenly broke on the same morning....

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Helpful?
Thank Mkrob34747
Manager_11525, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249, responded to this review

Your review for our hotel was recently brought to my attention. I’m glad that you enjoyed our clean rooms. However, I’m disheartened to learn that you dealt with several maintenance issues during stay. I will meet with our entire staff to review our housekeeping procedures including our maintenance policies. Thank you for the feedback. I do hope you will give...

Brisbane, Australia
Reviewed 18 February 2014

Located on a service road adjoining Hwy 249, it's situated 15 minutes from the Premium outlets. Rather noisy laying off the Fwy but certainly convenient to a mall, steakhouse, bar, cinema and the like. Self contained kitchenette with basic accompaniments, clean linen, double bed, dated and worn, but certainly functional. Carry your cell/mobile with you as it seems that one...

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Helpful?
Thank LTP-BCC
Manager_11525, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249, responded to this review

Thank you for your recent review of your stay. I am so glad that you liked our hotel's location and your room. We hope we have the opportunity to see you again in the future.

Dallas, Texas
Reviewed 8 February 2014

Just stayed at Ext. Stay Amr. Willowbrook HWY, my second stay with extended stay Amr. It was good and just as expected. All amenities were there, very hot water in shower, even they had a dish washing liquid and washing sponge. Flat screen TV, good bed, kitchen. Room not crystal clean but what do you expect for the price. Note...

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Thank CDimos11
Houston, Texas
Reviewed 29 January 2014

I will have to say that my first experience at Extended Stay America has not been most pleasant. They had boiler problems going on for my four days staying here and I had to call them every time I wanted to shower to get the hot water back on. Seriously??? No hot water for $100 per day?? I can pretty...

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3Thank Janine M
Huntsville
Reviewed 20 August 2013 via mobile

We stayed here in August 2013. Staffer named jivonnie was one of the friendliest guys and very helpful. Room was clean and spacious. We booked over Priceline and got the room on a Friday night for $40. Close to restaurants and fun stuff to do. Free grab and go breakfast. We got a king room originally but asked for one...

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Helpful?
Thank txjourney
Manager_11525, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249, responded to this review

Thank you for your great review of our property. I'm so pleased to hear that our employee, Jovannie, was friendly and so helpful during your stay. Also, it is great to know that you enjoyed your clean, spacious room as well as our hotels location. Thank you again for your review. We look forward to seeing you again, should your...

Los Angeles, California
Reviewed 19 August 2013

My stay at the Extended Stay America was by far the best stay out of all the other hotels I have ever stayed in. The staff was magnificently friendly and helpfull. They would greet me every single day and would ask me how my stay was going and if they could do anything to make it better. In the morning...

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1Thank Oscar R
Manager_11525, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249, responded to this review

Oscar - Thank you for taking the time to write a review regarding your stay with us. I was delighted to read your comments about the great customer service our staff provided to you and about how much you enjoyed your clean room. As well, I am glad to hear that the WiFi was great; however, I’m really sorry about...

Reviewed 17 July 2013

Beware and think carefully before staying here. There are much better hotels to stay in this area. First thing first is the service. The staff were courteous but not welcoming. Then I discovered only after I settled into my room that rooms are not cleaned on a daily basis. At first I was a bit bothered by this but.settled down...

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3Thank sight_s3eker
San Jose, California
Reviewed 17 June 2013

While this is not a four star hotel the staff is definitely doing its best to put guests first. The location of this Extended Stay is just off Willowbrook Mall on the other side of highway 249. Rates are very affordable, room was spacious, bathroom clean, free internet worked well. There was even a grab-and-go-breakfast if you walk past the...

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Helpful?
Thank usuallyhappytravels
Manager_11525, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that the staff provided you with excellent customer service and you found our rates to be very affordable. As well, it I am so happy you enjoyed your,spacious room, our free WiFi and the grab-and-go-breakfast. Thank you again for sharing your experience...

Houston, Texas
Reviewed 18 May 2013

The hotel experience was great Marlene and Daisy were good the service was ok and the rooms were better than I originally expected. The pricing is good and the washroom is a bonus. I stayed 5 nights at the hotel and there was enough parking also the a/c is not monitored and works great . Overall the stay was alright...

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1Thank 481pat04
Manager_11525, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that the staff provided you with friendly service, especially Marlene and Daisy. Also, that you enjoyed having laundry available to you onsite and control of the A/C in your room. Thank you again for sharing your experience with us. We look forward to...

Monroe, Louisiana, United States
Reviewed 2 April 2013

We stayed for four nights in the Willowbrook 249 Hotel. It is wonderful. Room was clean , quiet and cool. Close to all the places we needed to be. Very convenient. Friendly staff made us feel right at home. We were told upon arriving if we needed anything just ask. We did and were very happy with the response. We...

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Helpful?
Thank Freeman M
Saints01Houston, Manager at Extended Stay America - Houston - Willowbrook - HWY 249, responded to this review

Thank you so very much for your glowing review of Extended Stay America Houston – Willowbrook 249. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm)...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Houston - Willowbrook - HWY 249

Address: 16939 State Highway 249, Houston, TX 77064-1118 (Formerly Extended Stay America - Houston - Willowbrook)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 4,263 - ₹ 5,491 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Willowbrook - HWY 249 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Houston Extended Stay
Extended Stay America Houston
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Houston - Willowbrook - HWY 249 staff and other travellers.
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Questions? Get answers from Extended Stay America - Houston - Willowbrook - HWY 249 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was well lit”
588stanleyh, 7 May 2017 | Read review
“Choose a different hotel. There one next to this one & many in close proximity.”
heretoday2015, 19 May 2016 | Read review
“Stay somewhere else😝”
normk78, 20 Nov 2014 | Read review
“The only tip I have for travelers would be that if you have pets that you need to walk, try to get a floor on one of the lower levels. I stayed on the 3rd floor and walking my dogs meant doing up and down several flights of stairs. (On the other hand, I enjoyed the exercise and so did they!)”
brittanyk823, 16 Nov 2014 | Read review
“Ask for a top floor room as the floors above are noisy.”
LTP-BCC, 18 Feb 2014 | Read review
5 of 5
Priceline
US$ 77* /night
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Booking.comUS$ 78
ExtendedStayUS$ 78
Orbitz.comUS$ 78
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Prices are for 1 room, 2 adults
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