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Extended Stay America - Houston - Willowbrook - HWY 249

PricelineUS$ 77*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 77*
Great Deal
US$ 78*
US$ 78*
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Extended Stay America - Houston - Willowbrook - HWY 249
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53 Reviews from our TripAdvisor Community

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Showing 53: English reviews
Start your review of Extended Stay America - Houston - Willowbrook - HWY 249
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Houston, Texas
Reviewed 3 days ago NEW

Everyone at this Extended stay made feel very comfortable and very courteous. Rooms are quiet, internet service is good and a lot of good restaurants within 1 to 2 miles from the hotel. Check-in and check-out is always quick.

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Helpful?
Thank r0n333
00esa, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249, responded to this review

We appreciate you taking the time to write a review about your stay with us at Extended Stay America - Houston - Willowbrook - HWY 249. It is great to read that you were impressed with our courteous associates, convenient location and your clean room as well. Thank you so much for the positive review. We hope to have you...

Los Angeles, California
HOTEL’S FAVOURITE REVIEW
Reviewed 28 December 2016 via mobile

I've been in Houston for few months since my now 5 years son took sick. I checked into Extended America. From the time I enter the hotel it has been nothing but a great experience. It's like a (5) star hotel with a affordable price. It's a blessing to be able to save money by food instead of having to...

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Helpful?
2Thank lessie73
About Hotel's Favourite Review
Reviewed 2 weeks ago

The ladies at the service desk were super friendly and helpful. they made my stay extra special. the room was super clean and had everything i needed to feel at home. can't wait to go back! the price was excellent for what I got in return.

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Helpful?
Thank Jackie C
00esa, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249, responded to this review

Jackie, it was our pleasure having you as our guest at Extended Stay America - Houston - Willowbrook - HWY 249. We are so happy you were overwhelmed not only by the excellent service provided by our front desk staff but also by your comfortable room and our affordable price. We look forward to welcoming you again whenever your travels...

Reviewed 3 weeks ago

Room was clean. Lighting in the room was very well done. Hotel Lobby and the hotel grounds are all well kept. Coffee was good and breakfast bar was convenient. Hotel is located close to shopping area. Most importantly, Receptionist staff were friendly and courteous.

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Helpful?
Thank STANLEY H
00esa, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249, responded to this review

Stanley, thank you for sharing your experience with us. We are so pleased you had a great stay at Extended Stay America - Houston - Willowbrook - HWY 249. We truly appreciate your kind comments regarding our well-kept hotel and convenient location. It’s a pleasure to know you liked our facilities and service. We look forward to welcoming you back...

Reviewed 10 April 2017 via mobile

Due to my health issue it has been simply a blessing to have everyone at ESA willow brook to be as helpful as they have been. from Jessica and Suly in the morning putting breakfast out. Steve maintaining cleanliness around the property. Esmeralda Diana Xiomara Victor and their new member Oscar all are very on point. Although sometimes they seem...

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Helpful?
1Thank BlueTurtle66
Manager_11525, Manager at Extended Stay America - Houston - Willowbrook - HWY 249, responded to this review

Your feedback is important. Thank you for sharing. It is great to see you received excellent customer service from our staff. They will be informed on the excellent job they are doing at our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Albuquerque, New Mexico
Reviewed 20 November 2016 via mobile

Staying for week and not feeling it at all. The front desk people - when there - are actually very nice. (Mad respect to those of you who work here!) Neighbor hotel guests slamming doors all night long and cooking (burning a lot) through the night - talking 1, 2, 3, 4, 5 am - every single night. Woke up...

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Helpful?
Thank Dardo505
Reviewed 23 October 2016 via mobile

Sketchy people in the front and lobby. I have never felt uneasy about staying any where till now... no utensils or plates in kitchen. Definitely not a queen bed, maybe a full. The bathroom is disgusting. Stay away

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Helpful?
Thank soccermom1520
Reviewed 7 October 2016

I was in town on a Friday for an internship at a hospital nearby. When we first arrived at the hotel, my heart sank a little bit as it was walking distance to a sex shop and a strip club. Of course I got a killer rate via Priceline's Express Deals where they don't reveal the hotel name until after...

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Helpful?
Thank sjvm12
Cleethorpes, United Kingdom
Reviewed 11 July 2016

I stayed here for a week while on a training course for work. Only a few miles from the NOV Technical College so quite handy ($10 taxi ride). The rooms and clean and spacious and the staff very courteous and helpful. Although no food is served at the Hotel, other than a grab and go breakfast, there is a very...

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Helpful?
1Thank derekcruickshank
Manager_11525, Manager at Extended Stay America - Houston - Willowbrook - HWY 249, responded to this review

Thank you so much for sharing your experience with us. It is pleasing to read how you enjoyed your stay with us. I am glad to know our location gives some access to guest to convenient spots within the area. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring...

Puerto Vallarta, Mexico
Reviewed 20 May 2016

We travel to Houston every year and stay in this hotel. This year we wondered what happened. Disappointed ! We stayed a week with no maid service at all. We asked why no coffee pot and kitchen items were available in the completely empty kitchen.The site advertises "Fully Equipped Kitchen !". We were told people were stealing things so we...

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Helpful?
Thank heretoday2015
Manager_11525, General Manager at Extended Stay America - Houston - Willowbrook - HWY 249, responded to this review

The staff and I read your comments about your stay with us. The issues you described are unacceptable, and I sincerely apologize for your experience. In an effort to guarantee proper sanitation of kitchen utensils and to allow our guests to customize their kitchen based on their needs, all kitchen utensils are available upon request. Regarding housekeeping, we provide housekeeping...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Houston - Willowbrook - HWY 249

Address: 16939 State Highway 249, Houston, TX 77064-1118 (Formerly Extended Stay America - Houston - Willowbrook)
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 4,263 - ₹ 5,554 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Houston - Willowbrook - HWY 249 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Houston Extended Stay
Extended Stay America Houston
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Houston - Willowbrook - HWY 249 staff and other travellers.
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Questions? Get answers from Extended Stay America - Houston - Willowbrook - HWY 249 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location to travel to all points in Houston. Across the street from the Mall with great restaurants within 1 to 2 miles from hotel.”
r0n333, 25 May 2017 | Read review
“Room was well lit”
588stanleyh, 7 May 2017 | Read review
“Choose a different hotel. There one next to this one & many in close proximity.”
heretoday2015, 19 May 2016 | Read review
“Stay somewhere else😝”
normk78, 20 Nov 2014 | Read review
“The only tip I have for travelers would be that if you have pets that you need to walk, try to get a floor on one of the lower levels. I stayed on the 3rd floor and walking my dogs meant doing up and down several flights of stairs. (On the other hand, I enjoyed the exercise and so did they!)”
brittanyk823, 16 Nov 2014 | Read review
5 of 5
Priceline
US$ 77* /night
View Deal
ExtendedStayUS$ 78
Orbitz.comUS$ 78
Booking.comUS$ 78
View all 10 deals
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Prices are for 1 room, 2 adults
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