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Crowne Plaza Suites Houston - Near Sugar Land

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Crowne Plaza Suites Houston - Near Sugar Land
Crowne Plaza Suites Houston - Near Sugar Land
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599 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Suites Houston - Near Sugar Land
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Showing 579: English reviews
Chicago, Illinois
Reviewed 20 August 2013

Due to company policy this was an 'approved' hotel. Becasue of the price. The parking lot at 11pm was clearly not safe. Upon my arrival there was a vehicle with broken out windows. There were camera & warning signs all around the parking lot. I reported the broken out windows of the car to the front desk upon check-in. They...

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Helpful?
Thank Marianne H
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Marianne Thank you for letting us know of the issue you had with the communication from our Front Office staff regarding the vehicle in the parking lot which had a broken window. The referenced vehicle that was parked in the back of the hotel had arrived at the location with a broken window from another location not related in...

Reviewed 17 August 2013

We stayed at the Crowne Plaza Suites for one night and were very pleased with the service. We had pets with us, so were on a ground floor room with easy access outside in order to walk the dog. The noise level of our room was a bit loud because it was right off the parking lot and near the...

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Helpful?
2Thank Jennifer W
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Jebwhite, We are pleased that you enjoyed your most recent stay with us. We understand the value of pets to our guests. We also have shared your comments with our restaurant servers. We hope to see you soon on your next stay. Thank You for choosing our hotel. Sincerely, Front Office Manager Kareem Settles

Auckland Region, New Zealand
Reviewed 16 August 2013

Stayed for 5 nights and got a great price on the room. Liked the suite style rooms that felt spacious for a longer stay and allowed us to put our 7 year old to bed while we stayed up. Hotel was convenient for the attractions we did on the Houston city pass including museums, NASA and Kemah boardwalk. Also close...

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Helpful?
1Thank Matt C
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Matt C, We are pleased to hear that you enjoyed your stay with us. Your comments are music to our associates ears. We hope to see you soon on your next visit. Thank You. Sincerely, Front Office Manager Kareem Settles

Houston, Texas
Reviewed 10 August 2013

My wife and I highly recommend this hotel. Although we arrived at a late night hour, we received excellent service from the associates. The hotel is very clean, organized, and the staff is neat, clean, and very courteous. We stayed on the Executive Level suite, and we were impressed how spacious it was. Nice place for company meetings and conferences....

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Helpful?
1Thank Dinno S
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Dinno S., We are very excited that you enjoyed your stay with us! Our hotel goal is to exceed each and every guest expecations. We are glad to hear you had a great experience! We hope to see you soon on your next visit. Thank You. Sincerely, Front Office Manager Kareem Settles

Santa Barbara, California
Reviewed 4 August 2013

I visited Houston for a conference at GRB convention center with a friend. I couldn't find any hotels close to downtown under $350 a night. I came across this hotel offering a suite for less than &150. It is about 20 minutes from convention center and I didn't hit any major traffic. Parking is free at this hotel. The receptionists...

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Helpful?
1Thank HOV76
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Chefdimo, Thank you so much for reviewing our hotel. I'm thrilled that you were able to stay at our hotel and get a great deal. We appreciate the comments regarding our staff, shuttles, and hope to get your continued business when return to Houston. Thanks again for staying with us, we truly appreciate it. Sheldon G.

Baton Rouge, Louisiana
Reviewed 4 August 2013

This is by far one of the best, if not the best, places to stay when visiting Houston. It is family-friendly and still accommodating to the business traveler. Very clean environment, with a nice bar and dining area. Breakfast IS NOT the typical continental breakfast - guests have the option of eating from the HOT BUFFET or have something custom...

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Helpful?
1Thank VAuguste
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear VAuguste, Thank you so much for your review of our hotel. I'm very happy to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your comments. We'll make sure we pass on your comments to each department and hope to see you'll...

Missouri City, Texas
Reviewed 25 July 2013

In for a business trip, my sister asked me about good places to stay close to our side of town. I have always had good experiences at this Crowne Plaza, so I suggested this location. They all had nothing but positive comments about the hotel. Very clean, the rooms were large and very comfortable and the staff were all very...

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Helpful?
1Thank bill q
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Bill Q, We want to thank you for your recent stay and for sharing your comments with us. Our entire staffs greatly appreciate your compliments. I will pass on these comment and we look forward to seeing you'll again soon. Thank you, Sheldon G.

Crowley, Louisiana, United States
Reviewed 23 July 2013 via mobile

We stayed at this hotel with my son's baseball team while playing in a tournament close by, and the Crowne Plaza Suites was absolutely wonderful from start to finish. The staff is exceptional! JohnPaul helped me with our group reservations, and he was not only extremely helpful and accommodating but also took time nearly every day to seek me out...

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Helpful?
1Thank Pam K
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Pam K, We want to thank you'll so much for your review of our hotel. The kids were very well behaved, respectful, and seemed to have lots of fun in the hotel. I'm really happy the weather was nice and you'll were able to enjoy the outside sitting area for the team meetings after games and dinner. It was...

Reviewed 15 July 2013 via mobile

Finally got around to writing this review. Stayed here awhile back and it was a perfect stay. We stayed in the executive level (which I will say was nice to have no neighbors with kids) and the rooms were comfortable and spacious. Some people think the location makes this hotel noisy due to the freeway being so close. I looked...

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Helpful?
1Thank JCReeve
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear JCReeve Thank you so much for your review of our hotel. I am very happy you had a perfect stay with us. A perfect stay is what we want for every guest and it's something we strive for each and every day. Thank you once again for staying with us and we hope to see you again soon. Sheldon...

Seattle, Washington
Reviewed 10 July 2013

This hotel was recommended to us by some family who had stayed here previously, so we decided to try it out. Our entire stay couldn't have gone smoother. Although we arrived at the hotel very late, the front desk staff had no problem getting us checked in quickly and accommodating for us to park our truck and trailer in a...

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Helpful?
Thank Melanie S
Pankaj P, Guest Relations Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Melanie S. We want to thank you for your recent stay and for sharing your comments with us. Our entire staff greatly appreciates your kind words. I will share them with each department and I know they will be as happy about them as I am. We hope to see you soon and thank you once again. Sheldon G.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Houston Suites is a smoke free facility and is the best value for premium oversized luxury suite accommodations. This all suites hotel features, two flat screen TVs, luxury linens, plush bedding, microwave, refrigerator, wet bar, marble & granite counter tops, balconies, modern furniture & fixtures and superior amenity package throughout the 440 sq. ft. guest suite. ... more   less 

Additional Information about Crowne Plaza Suites Houston - Near Sugar Land

Address: 9090 Southwest Fwy, Houston, TX 77074-1503
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 6,514 - ₹ 12,637 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Suites Houston - Near Sugar Land 3.5*
Number of rooms: 243
Reservation Options:
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Also Known As:
Crowne Plaza Suites Houston Southwest Hotel Houston
Crowne Plaza Houston
Houston Crowne Plaza
Hotel Style:
#42 Business Hotel in Houston
#90 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Suites Houston - Near Sugar Land staff and other travellers.
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Boise, Idaho
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Questions? Get answers from Crowne Plaza Suites Houston - Near Sugar Land staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overall nice place reasonable rates.”
 of 5 bubbles 365Ferrarista, 3 Feb 2017 | Read review
“Executive floor room with highway view was excellent”
 of 5 bubbles scotto720, 30 Dec 2016 | Read review
“high and away from the elevadores”
 of 5 bubbles thomaslS7009WS, 29 Dec 2016 | Read review
“Opposite side of freeway.”
 of 5 bubbles ClarkstonTerry, 8 Dec 2016 | Read review
“Ask for rooms with good WIFI signal as my suite had a room with a poor reception”
 of 5 bubbles 749fawaza, 24 Sep 2016 | Read review
5 of 5