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Crowne Plaza Suites Houston - Near Sugar Land

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Crowne Plaza Suites Houston - Near Sugar Land
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602 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Suites Houston - Near Sugar Land
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Showing 582: English reviews
Nagpur, India
Reviewed 25 November 2013

This is my second visit to this Hotel and while I really liked my first stay, they have out done themselves. I travel extensively and I can honestly say that have not experienced this high level of customer oriented service anywhere else. The check in process was superb and since I am an IHG rewards member they really rolled out...

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Helpful?
1Thank Vimal V
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Vimal, We are pleased to hear you enjoyed your stay with us. We will certainly share your comments with our staff. We must agree our breakfast is fantastic!! On your next visit we suggest you try our delicious omelettes. We hope to see you soon. Sincerely, Front Office Manager Kareem Settles

Corona, California
Reviewed 21 November 2013

From the moment I checked in to the moment I checked out the service of the staff was fantastic! My room was indeed a suite-it felt like home. I had a "quiet" floor and it truly was quiet. No elevator or ice machine noise here! No loud doors, nada.... I would recommend this hotel to any family or business traveler!...

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Helpful?
1Thank brandieaston
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear brandieaston, We certainly thank you for your feedback. We strive to exceed each and every guest satisfaction. Our staff will be very pleased to hear about your stay with us. We hope to become your hotel of choice for any future travel needs. We hope to see you soon on your next visit. Sincerely, Front Office Manager Kareem Settles

Accra, Greater Accra, Ghana
Reviewed 1 November 2013

For many reasons........ 1) Great Staff and Management team- you never see them standing around, if there are not busy working they are trying to help you or the family or help organize time away from the hotel in Houston. 2) Rooms - clean, uniform layout and has the basics more than covered. Do not top end luxury boutique but...

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Helpful?
2Thank K4Wise
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear K4Wise, We thank you for your kind comments. Your words are music to our ears. We will share your comments with our entire staff. We hope to see you soon on your next visit. Sincerely, Front Office Manager Kareem Settles

Sacramento, California
Reviewed 31 October 2013

I found myself in Houston TX due to a medical emergency. My son on a long weekend and went to Texas to spend with friends was terribly injured and flew in the same day. I stayed at this hotel for two nights. It cost me $40 one way to and from the hospital. I had no idea where I was....

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Helpful?
3Thank seeboz
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear seeboz, Thank you for your feedback of our hotel. Sheldon has done a great job and will sure appreciate your kind remarks. We will share your comments with our entire staff. We hope to become your hotel of choice for any future travel needs. We hope to see you soon on your next visit. Sincerely, Front Office Manager Kareem...

Corpus Christi, Texas
Reviewed 31 October 2013

I travel to Houston every few months, this is my new home away from home. The exterior of the hotel has recently been painted and updated, what a wonderful surprise! The interior is well kept and the rooms are very inviting. The hotel has a pleasant scent when you enter the front doors! I can not say enough about the...

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Helpful?
2Thank Elizabeth H
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Elizabeth H, Thank you for your kind comments. We certainly will share your feedback with our entire staff. You will never be a stranger at the Crowne Plaza Suites Houston. We hope to see you soon on your next visit to Houston. Sincerely, Front Office Manager Kareem Settles

Provo, Utah
Reviewed 22 October 2013

I stayed here one night recently on a business trip. The room was clean, very spacious and comfortable. Staff was efficient and friendly. Location is convenient—major freeway access. This hotel should not be compared to world-class properties because it’s not—nor does it claim to be. But it is modestly priced and a good value. Will stay here again when in...

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Helpful?
1Thank Jack H
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Jack H, Thank you for your feeback of our hotel. We are glad to hear you enjoyed your stay. We strive to go above and beyond for our guests. We will absolutely share your comments with our entire staff. We do offer shuttle within a 10-mile radius whether your next visit is on business or leisure. We hope to...

Albuquerque, New Mexico
Reviewed 16 October 2013

Allow me to say up front that this not your usual review... Following a one-day trip from Albuquerque to Houston, I stayed at the Crowne Plaza Suites the night of Oct 5. First, allow me to say that my original reservations were for a two-night stay for Sun and Monday nights. Due to a sudden change in plans, I had...

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Helpful?
2Thank Al P
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Al P, Wow! Thank you for your superb comments of our hotel. Our front desk staff will certainly be dancing as this will be music to their ears. Jackie, Sheldon, and Matthew are overachievers and have exemplified our #1 goal of exceeding the guest's expectations. We hope to see you on your next visit soon. Sincerely, Front Office Manager...

Montgomery, Texas
Reviewed 15 October 2013

This hotel is very well maintained. The rooms are spacious. There is a nice heated pool. The hot tub/sauna is very nice. There is a great workout room. It is kept very clean. The staff are very helpful. I would definitely stay here again. The food at the restaurant inside the hotel is very good.

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Helpful?
1Thank Katie D
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Katie D, We are pleased to hear you enjoyed your stay with us. We will share your comments to our entire hotel team. We hope to become your hotel of choice for any future travel needs. We hope to see you soon on your next visit. Sincerely, Front Office Manager Kareem Settles

Hamilton, Massachusetts
Reviewed 13 October 2013 via mobile

I stayed here for business, female, traveling alone in unfamiliar territory. I arrived at the hotel about 8:30 pm and there was no line for check-in. Before going in I had driven around the parking lot a couple of times and only had found parking in the back, or sides almost in back that was not lit very well. So,...

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Helpful?
Thank Barella3602
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Barella3602, We certainly thank you for taking the time to send us your feedback. We value each and every guest comment of our hotel. We will share your comments with our front desk team and bartenders. We know you have several options when traveling and hope you choose our hotel for any future travel needs. Sincerely, Front Office Manager...

Lake Jackson, Texas
Reviewed 10 October 2013

I stayed two nights on business travel. My corporate rate includes breakfast. Rooms were clean, modern and comfortable. The front desk staff were friendly at check-in and out. I was given a goody bag of snacks and water at check-in. I've stayed at other nice suite hotels, and this one was right on track, especially for the price. What stood...

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Helpful?
Thank Sondra G
Pankaj P, Front Office Manager at Crowne Plaza Suites Houston - Near Sugar Land, responded to this review

Dear Sondra G, We thank you for your feedback of our hotel. We are pleased to hear you enjoyed our hotel. The Omeletes are indeed a big hit with all our guests. We will share your comments with our entire staff. We hope to see you on your next visit. Sincerely, Front Office Manager Kareem Settles

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Houston Suites is a smoke free facility and is the best value for premium oversized luxury suite accommodations. This all suites hotel features, two flat screen TVs, luxury linens, plush bedding, microwave, refrigerator, wet bar, marble & granite counter tops, balconies, modern furniture & fixtures and superior amenity package throughout the 440 sq. ft. guest suite. ... more   less 

Additional Information about Crowne Plaza Suites Houston - Near Sugar Land

Address: 9090 Southwest Fwy, Houston, TX 77074-1503
Region: United States > Texas > Texas Gulf Coast > Houston
Price Range: ₹ 6,296 - ₹ 13,042 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Suites Houston - Near Sugar Land 3.5*
Number of rooms: 243
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotwire, Hotels.com, Orbitz, HotelsforEveryone, Priceline, getaroom.com, TripOnline SA and HotelQuickly so you can book your Crowne Plaza Suites Houston - Near Sugar Land reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Suites Houston Southwest Hotel Houston
Crowne Plaza Houston
Houston Crowne Plaza
Hotel Style:
#42 Business Hotel in Houston
#90 Family Hotel in Houston
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Suites Houston - Near Sugar Land staff and other travellers.
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Questions? Get answers from Crowne Plaza Suites Houston - Near Sugar Land staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overall nice place reasonable rates.”
365Ferrarista, 3 Feb 2017 | Read review
“Executive floor room with highway view was excellent”
scotto720, 30 Dec 2016 | Read review
“high and away from the elevadores”
thomaslS7009WS, 29 Dec 2016 | Read review
“Opposite side of freeway.”
ClarkstonTerry, 8 Dec 2016 | Read review
“Ask for rooms with good WIFI signal as my suite had a room with a poor reception”
749fawaza, 24 Sep 2016 | Read review
5 of 5