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BEST WESTERN Harker Heights

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BEST WESTERN Harker Heights
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93 Reviews from our TripAdvisor Community

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Showing 92: English reviews
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San Francisco, California
Reviewed yesterday NEW

We loved our stay bedsides housekeeping being rude. Carmen made up with her excellent customer service skills. She went above and beyond our expectations! We loved the hotel and everything is near the hotel. Great location too!

Review collected in partnership with Best Western
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Helpful?
Thank 636herbertb
Grasonville, Maryland
Reviewed 1 week ago

This property was well managed and very clean. All of the staff was very polite and helpful. The location is convenient and easy to find. When I truth to the area I will definitely stay at this property again.

Review collected in partnership with Best Western
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Helpful?
Thank Kristi W
Carmen K, Director of Sales at BEST WESTERN Harker Heights, responded to this review

Dear Kristi, We appreciate that you have taken the time to send us your feedback and your comments will be shared with the hotel's management team. At Best Western, we strive to treat each guest like family. We believe this practice of providing outstanding service and superior customer care is what sets us apart from our competitors. We look forward...

Olympia, Washington
Reviewed 1 week ago

The manager staff went above and beyond to accommodate our needs for our stay. They insured that we felt at home for the short period of time that we were away from home, family and friends. They bake chocolate chip cookies in the evening for guests.

Review collected in partnership with Best Western
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Helpful?
Thank soldier2017
Carmen K, Director of Sales at BEST WESTERN Harker Heights, responded to this review

Dear Soldier2017, We appreciate that you have taken the time to send us your feedback and your comments will be shared with the hotel's management team. At Best Western, we strive to treat each guest like family. We believe this practice of providing outstanding service and superior customer care is what sets us apart from our competitors. We look forward...

Houston, Texas
Reviewed 4 weeks ago

Nice hotel, great location, and Carmen was so wonderful and very sincere. This is the best hotel in the Harker Heights area. Good breakfast and rooms were decent and prices are great! Must go see for yourself.

Review collected in partnership with Best Western
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Helpful?
Thank dverep
Carmen K, Director of Sales at BEST WESTERN Harker Heights, responded to this review

Dear Dverep, We appreciate that you have taken the time to send us your feedback and your comments will be shared with the hotel's management team. At Best Western, we strive to treat each guest like family. We believe this practice of providing outstanding service and superior customer care is what sets us apart from our competitors. We look forward...

Port Charlotte, Florida
Reviewed 17 January 2017

Very clean. Bed very comfortable. Lobby clean, staff very helpful and friendly. Slept very well. The price was very reasonable and the check in person, Carmen, was very helpful and so nice, made check ok n process very easy.

Review collected in partnership with Best Western
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Helpful?
Thank 246victoriaf
Carmen K, Director of Sales at BEST WESTERN Harker Heights, responded to this review

Dear 246victoriaf, We are so glad that we could provide you with a great experience at Best Western Harker Heights. We strive to provide top notch service to all our loyal guest and that we did not let you down. Safe travels and hope to see you soon! Warm regards, Carmen K

Houston, Texas
Reviewed 15 January 2017

Carmen made us breakfast. There is a variety of breakfast items to choose from. Service was wonderful! Everything is near and close to the hotel. Easy access from the main highway. We will definitely be back!

Review collected in partnership with Best Western
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Helpful?
Thank 178erikr
Carmen K, Director of Sales at BEST WESTERN Harker Heights, responded to this review

Dear 178erikr, We can’t wait to see you again! Thank you for your feedback and 5 start review! Best regards, Carmen

san Antonio, United States
Reviewed 6 January 2017

Sliding all over on a wooden box too high up for most people will cause someone to fall complained to best Western hope they fix this issue we wont be back to this one unless they do Staff was helpful and friendly breakfast was fine but sleeping wasnt

Review collected in partnership with Best Western
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Helpful?
Thank Victoria B
Carmen K, Director of Sales at BEST WESTERN Harker Heights, responded to this review

Dear Victoria B, We're so sorry to hear you did not enjoy your stay with us. We appreciate you taking the time to write a review. Please feel free to reach out to me at 44726@hotel.bestwestern.com at your earliest convenience to discuss your experience in further detail. I hope to hear from you soon. Kind regards, Carmen K

Missouri, United States
Reviewed 4 January 2017

This motel is very easily accessed, the rooms are very nice and clean with great beds, and the staff is excellent. Breakfast offers bacon and eggs, fruit and yogurt, and great coffee, juices and cocoa. We will stay here next time we are in Harker Heights,

Review collected in partnership with Best Western
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Helpful?
Thank johnpA4347ER
Carmen K, Director of Sales at BEST WESTERN Harker Heights, responded to this review

Dear johnpA4347ER, Thank you for taking the time to write a review. We always appreciate our guests letting us know how we are doing. I'm happy to hear the nice things you've said about the hotel and you overall enjoyed your time with us. We can’t wait to have you back! Kind regards, Carmen K

Denver, Colorado
Reviewed 29 December 2016

It is true on all the reviews you read online about Carmen. She went way above and beyond to make sure my stay was welcoming. It's definitely a home away from home. The entire staff was friendly. Also, everything is very close to the hotel, food, and shopping. This is a GREAT hotel!

Review collected in partnership with Best Western
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Helpful?
Thank Q1836NRstephanieg
Carmen K, Director of Sales at BEST WESTERN Harker Heights, responded to this review

Dear Q1836NRstephanieg, Thank you for your kind words and we are so delighted that you decided to stay at our hotel! I look forward for your next visit to catch up and see how the family is doing. Reach out to me when you all plan to come back down. Take care and hope to see you soon! Best regards,...

Dallas, Texas
Reviewed 26 December 2016

Great hotel! Perfect location and everything is close by and near. Great variety of breakfast and friendly employees. Our stay was wonderful and we will definitely be back to this location. Great price too!

Review collected in partnership with Best Western
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Helpful?
Thank 258tomasa
Carmen K, Director of Sales at BEST WESTERN Harker Heights, responded to this review

Dear Tomas, It was a pleasure having you all at the hotel and I enjoyed our conversations. We appreciate you taking the time to write a review and hope that we will see you in the near future. Best regards, Carmen K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Harker Heights

Address: 511 Pan American Drive, Harker Heights, TX 76548 (Formerly Americas Best Value Inn)
Region: United States > Texas > Harker Heights
Price Range: ₹ 4,880 - ₹ 6,418 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Harker Heights 2.5*
Number of rooms: 48
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Questions & Answers

Questions? Get answers from BEST WESTERN Harker Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor has the most heat-Summer in mid Texas is hot”
 of 5 bubbles crucesdave, 7 Aug 2016 | Read review
“Go see Carmen she will defiantly take care of you.”
 of 5 bubbles Careiel20009, 11 Jul 2016 | Read review
“Family Friendly, Great pool, Tesla friendly”
 of 5 bubbles Karagape, 11 Jun 2016 | Read review
“My room was on the first floor facing the parking lot, and it was quiet.”
 of 5 bubbles 939cynthias, 6 Jun 2016 | Read review
“First floor was quite and easy access to everything.”
 of 5 bubbles 393ritar, 14 Apr 2015 | Read review
5 of 5