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Comfort Inn

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Traveller (20)
Room & Suite (14)
Pool & Beach (1)
Overview
  • Excellent45%
  • Very good31%
  • Average15%
  • Poor3%
  • Terrible6%
Travellers talk about
“bob evans”(2 reviews)
“dfw airport”(14 reviews)
“room was clean”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (177)
There are newer reviews for Comfort Inn
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174 results
Traveller rating
75
54
27
6
12
Traveller type
Time of year
LanguageEnglish
75
54
27
6
12
Show reviews that mention
All reviewsbob evansdfw airportroom was cleanfree breakfastshower areafront desk staffshuttle servicenice hotelbreakfast areawould stay here againgrapevine txconvenient locationconvention centerstayed here for nightsupon checkpleasant staybusiness trip
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31 - 35 of 174 reviews
Reviewed 10 November 2016 via mobile

It was rather frustrating to pass employees in hall ways. Every time I walked in the opposite direction of them, I had to yield to them. With no eye contact with me, they seemingly chose to walk down the middle of the hall. This made...More

Thank James P
Response from Peggy C, General Manager at Comfort InnResponded 11 November 2016

Thank you for providing us with your feedback, your feedback gives us the opportunity to perfect our techniques. I can say in the 17 years that I have been the General Manager of our hotel that I have never received this feedback before. I will...More

Reviewed 12 October 2016

I haven't stayed at a comfort inn in sometime, we are brand loyal to Hilton typically but I got a great deal to stay at this hotel while in town to visit the Texas state fair. It was clean, and nice, with a super comfortable...More

Thank Heidi J
Response from Peggy C, General Manager at Comfort InnResponded 13 October 2016

Thank you for taking the time to provide us with your feedback, it is greatly appreciated. It is our desire to exceed your expectations and I am glad to see that we have. I understand that you are brand loyal to Hilton but I wanted...More

Reviewed 2 October 2016 via mobile

Very clean and accommodating. Beds are comfy. Staff were all very helpful. Love that they shuttled us to Grapevine to enjoy the wineries and shopping. I believe the shuttle runs from 7:00am to 11:00pm. The breakfast was good. There are waffles, boiled eggs, muffins, donuts,...More

Thank AidaTexas
Response from Peggy C, General Manager at Comfort InnResponded 4 October 2016

Thank you for taking the time to give us your feedback. It is our desire to exceed your expectations! We are very happy you enjoyed your stay with us and we look forward to you returning. Thanks again, Peggy Chavez General Manager

Reviewed 29 September 2016 via mobile

I was very disappointed because my room was not cleaned and there was dried urine on the toilet when I arrived and after speaking with the manager Peggy Chavez she did nothing to resolve this matter. She claimed to have sent an apology email that...More

Thank Sandra L
Response from Peggy C, General Manager at Comfort InnResponded 4 October 2016

I apologize that I did not receive the information that you had left a message for me to call you. I return all my call in a timely manner. Please do not stay in a room that does not meet your requirements. When I check...More

Reviewed 13 September 2016

The hotel was in a great location to DFW airport, Main St and downtown Grapevine. The staff was very friendly and accommodating. The included breakfast was a nice addition and had plenty to choose from. The hotel is 100% smoke free, but my room definitely...More

Thank dyayac
Response from Peggy C, General Manager at Comfort InnResponded 4 October 2016

Thank you for providing us with your feedback. I apologize that there was even a hint of smoke however even though we are 100% smoke free we still have guest that smoke in our rooms. We do everything we can to eliminate that when it...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Breakfast included
Meeting Rooms
Multilingual Staff
Breakfast Available
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
US$ 95 - US$ 166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Grapevine
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 95 - US$ 166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Grapevine
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (20)
Room & Suite (14)
Pool & Beach (1)
Questions & Answers
Ask a question
yuko k
25 February 2018|
Answer
Response from Lindagram | Reviewed this property |
I really don’t know but a call to the hotel will give you the answer. The manager was very kind and helpful when we were there.
0
Votes
GuadaBlanco
25 September 2017|
Answer
Response from Peggy C | Property representative |
Yes we do as long as name on the package matches a guest stay. Thank you, Peggy Chavez General Manager
0
Votes
plumberman43
28 August 2016|
AnswerShow all 4 answers
Response from Peggy C | Property representative |
Yes our shuttle does go to the Grapevine Mills Mall. Our shuttles hours of operation are 7 days a week 7am til 11pm. Thank you, Peggy Chavez General Manager
0
Votes
Room Tips
"Rooms on the 1st and floors give a better view of the road and beyond"
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"Request an upper floor for some quiet ..."
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"First floor to avoid creaky elevator"
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"Pick another hotel to get a good room!"
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