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Best Western Grandbury Inn & Suites

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Traveller (14)
Room & Suite (8)
Pool & Beach (2)
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Overview
  • Excellent61%
  • Very good21%
  • Average6%
  • Poor5%
  • Terrible7%
Travellers talk about
“front desk”(36 reviews)
“easy access”(4 reviews)
“the hotel staff”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Grandbury Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Grandbury Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Reviews (305)
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Traveller rating
179
65
20
17
23
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Time of year
LanguageEnglish
179
65
20
17
23
Show reviews that mention
All reviewsfront deskeasy accessthe hotel staffplace to staygreat roomcomfortable bedsnext morningfree breakfastdefinitely stay here againenjoyed our stayvery nice hotelmy parentslake granburybwtxpillowstina
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1 - 5 of 304 reviews
Reviewed 6 days ago via mobile

The rooms were nice and the staff was very friendly. We were in town for a baseball tourney and needed to wash our uniforms and the washer was broken and overflowed so we had to go to a laundry mat. Also the breakfast was not...More

Thank lorimccarthy68
Response from Polaris H, Manager at Best Western Grandbury Inn & SuitesResponded 6 days ago

Thank you for your review and kind remarks about our friendly staff. We very much apologize for the inconvenience of the washing machine. We are having it serviced. Thank your for your patience. We hope you come back again!

Hotel's Favourite
Reviewed 16 May 2018

First of all, we made a mistake in our reservation and my wife was very sick and had also misplaced her cell phone in the lobby. Eric was very helpful in straightening out our mess, calling her cell phone to see if they could find...More

Thank Selma J
Response from Polarishospitality, General Manager at Best Western Grandbury Inn & SuitesResponded 17 May 2018

Thank you for your review and kind remarks about our staff. We're sorry your wife was sick, and hope we did all we could to make you both comfortable. I will personally recognize each of our staff for their caring service because, in our view,...More

Reviewed 3 weeks ago

Very happy with staff, location, room. Didn't have allergies due to cat-free room and non-spray of perfume/strong cleaning upon request. Breakfast could be better. Overall great stay. Friendly staff at all times.

Review collected in partnership with Best Western
Thank 844janithh
Reviewed 3 weeks ago via mobile

This is one of the cleanest and nicest best westerns I’ve stayed in. Unfortunately the pool was broken or would’ve given it five star. The manager offered to let us leave and get our money back which was disingenuous considering it was Memorial Day weekend...More

Thank ianschneller
Response from Polaris H, Management Group at Best Western Grandbury Inn & SuitesResponded 3 weeks ago

We greatly appreciated your review, and are pleased to hear you found us to be one of the cleanest and nicest Best Westerns. I cannot, however, make any excuses for the pool/spa. We did our best to have the repairs completed, but fell short. You...More

Reviewed 4 weeks ago

Staff very friendly, accommodating, knowledgeable, and caring. Family lives in this town and we always stay at this hotel. Breakfast was very good with lots of choices. Would not stay at any other hotel. I have nothing negative to say about this hotel or is't...More

Review collected in partnership with Best Western
Thank Samual H
Response from Polaris H, Manager at Best Western Grandbury Inn & SuitesResponded 4 weeks ago

Thank you for your kind review.We're thrilled that you had a great stay and hope to see you again soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 69 - US$ 169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette, Smoking rooms available
Details
Price range
US$ 69 - US$ 169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette, Smoking rooms available
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Traveller (14)
Room & Suite (8)
Pool & Beach (2)
Questions & Answers
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Room Tips
"The single King non-smoking was at the north end of the hotel and was quiet during my stay there."
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"Rooms facing the front are not as quiet."
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"Top floor away from the road"
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"Try one of the nini-suites. Very comfortable and lots of space!"
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