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The San Luis Resort

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1,749 Reviews from our TripAdvisor Community

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There are newer reviews for The San Luis Resort
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Showing 1,739: English reviews
Terrell, Texas
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 December 2015 via mobile

Our stay here was so enjoyable! Beautiful rooms on the 12th floor and awesome view of the ocean. The staff was so friendly and accommodating! If you ever stay check out the Cup and Cone. The desserts are inexpensive and awesome treats! The grounds are beautiful!!! We enjoyed our stay here and will be back next year!

Helpful?
Thank mimi04nomore
Houston, Texas
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 December 2015

I read a response statement by Barbaros Aklar (San Luis Regional Director) written on 12-25 on Trip Advisor. She stated, "The pool is now back in operation" in response to a review from a visitor who found it closed. We made a reservation for 12-29 based on the assertion it was open. Upon arrival we were told it was closed... More 

Helpful?
Thank Sleepingnoah
Angleton, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 December 2015 via mobile

My two sisters and I decided to escape the holiday insanity with a trip to Galveston. This was the first of what will now become an annual event. We wanted a stress free opportunity to rekindle our relationship. The hotel was absolutely beautiful and the Christmas decorations were impressive. Our room was quite large and the balcony had a beautiful... More 

Helpful?
Thank Jaicheri
1 review
Reviewed 29 December 2015

We arrived at the Resort and were greeted by the friendly staff at the valet and front desk. The lobby was decked out with decorations and looked amazing! The recently remodeled room was well appointed and the views of the Seawall and Gulf were stunning. Wherever we ventured throughout the Resort, we encountered enthusiastic, hospitable staff. Everything in this hotel... More 

Helpful?
Thank Brandy B
Negaunee, Michigan, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 December 2015 via mobile

My husband and I enjoyed our stay. We got a good rate for the area, $139 pn, and a guaranteed view of the gulf as all rooms have a view. Reception was friendly and helpful and the bed and pillows were very comfy. The room was beautiful, clean and quiet. We didn't eat there, but drinks at the bar were... More 

Helpful?
Thank Irene I
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 December 2015 via mobile

When we first arrived on Christmas Day service was great. Looked like the GM was even working the floor making sure people were getting checked in and moving along. We had a room on the 14th floor and it was nothing to brag about. You could tell the hotel is dated. On Saturday night we had dinner with my nephew... More 

Helpful?
2 Thank Gloria D
SanLuisGM, Regional Director of Rooms at The San Luis Resort, responded to this review

Dear Gloria D, Thank you for taking the time to share your experience. I would like to assure you that the details you mentioned in your review is not of a typical San Luis Experience and I would like to apologize for any inconvenience. Our room availability fluctuates on demand and cancellations. I would welcome the opportunity to talk to... More 

Galveston, Texas
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 December 2015

Although this Galveston Christmas was unusually warm and humid with plenty of fog, the staff at the San Luis front desk, the restaurants, and the room service were so wonderful and helpful making Christmas Eve, Christmas and Christmas night very enjoyable. Great hotel and great hospitality. I met several returning guests who come for Christmas every year because of the... More 

Helpful?
Thank James S
Orange, Texas
Level Contributor
103 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 26 December 2015 via mobile

Outdated, poor customer service, had a horrible two night visit. Had to call to front desk twice with no fix about noise from next door. It was an outdated room, and balcony door was very hard to open.

Helpful?
Thank Yeadaddy61
SanLuisGM, Regional Director of Rooms at The San Luis Resort, responded to this review

Dear Yeadaddy61, Thank you for taking the time to share your experience as our guest. I would like to extend my sincere apologies in regards to our H2o Pool enhancement project and the condition of your room. I would like to assure you that we strive for product and service excellence with each guest experience. The Pool is now back... More 

Galveston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 December 2015

I have attended many events at the San Luis including bachelorette parties, birthday parties, and the San Luis convention center hosts our organization Junior League's charity ball each year at the convention center. The hotel/pool and convention center provides plenty of room for festivities with outstanding service! I highly recommend the Steakhouse for the best steak on the island with... More 

Helpful?
1 Thank Srfergrl
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 December 2015 via mobile

We just left brunch at the San Luis Resort. It was absolutely amazing. From the management to the chefs, all were professional and courteous despite having to work on a holiday. The selection of food was superb and everything was so delicious. The selection was great: fresh seafood, cheeses, traditional holiday favorites, but my favorite parts were the chicken and... More 

Helpful?
1 Thank Mary B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The San Luis Resort, Spa & Conference Center is one of the Gulf Coast's finest beachfront properties offering a variety of luxury options. From Spa San Luis and the heated pool to its 40,000 sq. Ft. IACC conference center and magnificent gulf views, it's an ideal destination for vacationers, business travel and corporate meetings. Our AAA Four Diamond rated resort offers the finest in award-winning dining, overnight accommodations and first-class personalized and professional service. ... more   less 

Additional Information about The San Luis Resort

Address: 5222 Seawall Boulevard, Galveston, Galveston Island, TX 77551-4003
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: ₹ 8,774 - ₹ 28,652 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The San Luis Resort 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
The San Luis Hotel Galveston
San Luis Resort Galveston Texas
San Luis Hotel Galveston
San Louis Hotel Galveston
Hotel Style:
#2 Top resorts Hotel in Galveston
#2 Spa Hotel in Galveston
#3 On the Beach Hotel in Galveston
#3 Luxury Hotel in Galveston
#4 Business Hotel in Galveston
#6 Romantic Hotel in Galveston
#10 Family Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from The San Luis Resort staff and other travellers.
27 questions
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Questions? Get answers from The San Luis Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles 528waynem, 27 Nov 2016 | Read review
“Tip - The lower floors are under renovation, so avoid those. We were on the 9th floor and it was fully updated.”
 of 5 bubbles 916DaleB, 22 Nov 2016 | Read review
“Walls are paper thin. You will hear EVERYTHING your neighbor is doing.”
 of 5 bubbles K9606ZLmattm, 20 Nov 2016 | Read review
“all room face the beach”
 of 5 bubbles beckyhuntcte, 19 Nov 2016 | Read review
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