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All reviewsmoody gardensspring hillwafflesbeautiful view of the waterfresh baked cookiesfree breakfastpool and hot tubhot breakfastnice hotelplace to staybalcony roombooked this hotelstaff was very friendly and helpfulnext morningeasy accesspull out couchmini fridge
Flew in to Houston (Hobby) airport on Southwest in January. Took a $45 Uber ride to hotel. Arrived just after dark. Staff and room were both fine and shower pressure above average. There is really nothing in neighborhood. Would need another Uber 2 miles for...More
A little on the small side for our family of 7 but it was only for one night so it was bearable. We had two double beds for the kids and a sofa bed that was small and i kept rolling into the middle and...More
Response from shs_galveston, Front Office Manager at SpringHill Suites Galveston IslandResponded 1 week ago
We appreciate your business and value your honest feedback.
Your comments have been share with the hotel team as a critical way of understanding how we can continue to deliver exceptional services to guest like you.
Once again, thank you for your valued...More
We came in just to go to Moody Gardens for the day. The staff is very friendly and the hotel was clean, which is always important. Thank you and we look forward to returning next time we’re in the area.
Hotel is great location fora night before we left on our cruise. Target right across the street for last minute things. Beds were doubles and not queens. We had 2 rooms. 1 had ants . Nothing else was available. So they sprayed at 11:30 with...More
Response from shs_galveston, Front Office Manager at SpringHill Suites Galveston IslandResponded 24 November 2017
Thank you for your recent review of our hotel. I am very sorry about the issue encountered in the guest room. I have shared your feedback with the appropriate department to ensure improvement are made moving forward. Feedback such as yours only helps...More
This Hotel was just average for it being a Marriott...was NO ShUttle ANYWHERE ?..this place was NOT close enough for most needs...restaurant or stores...All that being said here’s the upside ...
The PEOPLE Working there were very NICE AND maid service was exceptional..More
Thank pamela a
Response from shs_galveston, Guest Relations Manager at SpringHill Suites Galveston IslandResponded 10 November 2017
We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from Marriott. We will share your compliments with the team to continue to inspire them to deliver exceptional service. We appreciate your time in reviewing...More