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Not only will I never stay at this hotel again, I may never stay at another Holiday Inn (and, definitely not another Holiday Inn “Vacation Club” property) due to this experience. The property is dated and overpriced… but even that I can deal with –...More
2 Thank BillyOS
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Galveston Beach ResortResponded 1 week ago
We're sorry to hear about your disappointing stay at Galveston Beach Resort. This is certainly not the way we want our guests to experience our resort.
We encourage guests to note any special requests at the time of booking, and we make every effort to...More
We own a one bedroom standalone unit on the 2nd floor east end caps, the week is after Labor Day, but this year we had the week change to last week in Nov 11/25 -12//2/17 due to Hurricane Harvey stayed in Room 425. We arrived...More
2 Thank goldenwds
Response from HIClubCounselor, Guest Relations Manager at Holiday Inn Club Vacations Galveston Beach ResortResponded 20 December 2017
We're delighted to hear about your stay at Galveston Beach Resort! It's always our goal to be sure our guests are comfortable and feel like family. Your detailed feedback is much appreciated, and we look forward to seeing you again next year! Thanks for sharing...More
Staff were pleasant, and very helpful. Had to talk to time share rep. to get parking permit, but really they were not pushy or very time consuming so it really wasn't a big problem. The rooms were very clean and stocked with the needed kitchen...More
A beautiful resort, lots of amenities, beautiful views, great location on west beach, large units, easy to get to beach, great pool, great staff, we will go again!! Lots of fun things to do at this resort!
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A great choice of stay...in fact, IHG owns multiple great Galveston Island beach properties and they are our family go to properties when staying in Galveston. Location is convenient and the views are great.