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Hilton Galveston Island Resort

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Hilton Galveston Island Resort
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2,057 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Galveston Island Resort
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Showing 2,026: English reviews
Lakeway, Texas
Reviewed 4 May 2016 via mobile

Great service from Jackie. She made sure I was happy and comfortable with my stay. I will make sure to come back next trip as well. This Hotel is has a great view of the gulf coast. Rooms were nice and clean. Pool has a good vibe.

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Helpful?
Thank Rob B
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Please come back soon. Jackie has a great personality; I agree. I'm glad you liked the pool and room accommodations. Thank you again! Mike Pistone General Manager

Houston, United States
Reviewed 3 May 2016

The hotel is nice. Bar area is small. The restaurant food needs improvement. The menu is good but the food is bland. The staff is very friendly and helpful. I would stay here again. Definitely like the digital key.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Gina H
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thank you for using Digital Key. Its a great addition to our property.It sounds as though your experience was very positive and coming back is an indication. I appreciate the review and wished base on your feedback you would reconsider a 5 rating instead of a 3 on your review. Thanks so much, Mike Pistone General Manager

The Woodlands, Texas
Reviewed 2 May 2016

this hotel is close to beach with restaurants within walking distance. The bar and restaurant inside are good and the staff is very friendly. The rooms are modern, clean and the baths have granite, the towels are plush and the soap items are good quality. Parking is easy and there is the convention center next door. Also the internet is...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Carla K
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

I appreciate the stellar review of your stay with us. It's important we have this input to know we are performing at a high level. So on that note, I appreciate the review and wished base on your feedback you would reconsider a 5 rating instead of a 3 on your review. Thanks so much, Mike Pistone General Manager

Waco, Texas
Reviewed 2 May 2016

We just want to give a shout out to Nancy Wilson in the Executive Lounge and the Dining Room. She was super friendly, accommodating and memorable. We'll go back just to see her! We really like the addition of the Executive Lounge. We were able to have a glass of wine and snack on appetizers before a late dinner out....

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1Thank tculver2016
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for you kind words about our hotel and staff. I will be letting the F&B Director know about Nancy and we look forward to you visiting in the future.

Durham, United States
Reviewed 1 May 2016

Some very nice restaurants nearby, up and down Seawall Blvd, many of which you can walk to. The facility is not quite up to par with newer Hiltons, but the staff was outstanding in their attention and professionalism. Staff members I dealt with that were excellent included Gabriela, Elsa, Peggy, Courtney, Patty and Vernon. I am sure many others are...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Charles R
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

You are absolutely right. I have a great staff and thank you for recognizing them. Our location is a very important to our guest to be surrounded by so many venues. I appreciate taking the time to give us a review. Mike Pistone General Manager

San Antonio
Reviewed 1 May 2016

We stay at this hotel every year and enjoy the location, the friendliness of the staff, and the availability of cruiseship parking. Shout out to Nancy in the restaurant who was a wonderful, friendly, and expert waitress. We met her at breakfast and she got our day off to a great start. This time around our room generally needed some...

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Helpful?
Thank GretchenRuth
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

I appreciate you mentioning Nancy from the Palm Court Restaurant and the staff in general for their service. I will address your concerns with housekeeping. Thank you for the feedback! Mike Pistone General Manager

Hebron, Illinois
Reviewed 30 April 2016 via mobile

I was in town for a conference and stayed at the Hilton, arrival was smooth other than parking, it was Saturday evening and the area was packed but I finally just let the valet worry about it. I checked in on my phone and used the phone as the room key so that made it fast. I ate in the...

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Helpful?
Thank Hillrm
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thank you for choosing us for your conference. Also mentioning our great location on the seawall. I'm happy to hear our new Digital Key System was a success and that you will be returning in the future. Mike Pistone General Manager

Reviewed 30 April 2016 via mobile

Took the clan to Galveson for the weekend to get away. Had no plans in mind and a bit unclear on what there might be to do given the not so nice weather. That was until i grabbed coffees in the Hilton Exec Lounge. Patty was awesome. You need a tour guide for family fun, be sure to see Patty....

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Helpful?
Thank kevinwZ2584UH
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Patty is a wealth of knowledge and super friendly with all of our guests. I'm glad you decided to stay with us and come to Galveston. Don't be a stranger and come back and see us again! Mike Pistone General Manager

Rowlett, Texas
Reviewed 30 April 2016

Stayed here for our anniversary trip before sailing out of Galveston Pier. This hotel is beautiful and in the perfect location. This will not be our last time staying here. We did the the cruise and park package. Great deal for the price.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank DRUMLINMOM
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thank you for choosing us for your pre cruise. Also, belated "Happy Anniversary". We do a lot of Cruise Packages and it just seems to be growing here at the Hilton Galveston! I appreciate your review and look forward to meeting you on your next trip to Galveston. Mike Pistone General Manager

Corpus Christi, Texas
Reviewed 29 April 2016

I really enjoyed my stay at the Hilton Resort. The food was delicious. My waiter, Kelly, was awesome. She took the time to know each of her customers by name which made me feel valued. Great job Kelly! On the other hand, the gym area was disappointing. I thought this resort would have a little more options in the fitness...

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Helpful?
Thank edwardgeorge33
Mike P, General Manager at Hilton Galveston Island Resort, responded to this review

Thank you for your feedback. Yes Kelly goes the extra mile by reaching out to all the guests she encounters. Customers enjoy being recognized by name and we encourage all of our associates to use the guest name as much as they can. I will pass on your suggestions about our fitness needs to the appropriate parties. Mike Pistone General...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more   less 

Additional Information about Hilton Galveston Island Resort

Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: ₹ 7,046 - ₹ 26,438 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton
Hotel Style:
#4 Spa Hotel in Galveston
#4 Top resorts Hotel in Galveston
#5 Business Hotel in Galveston
#5 On the Beach Hotel in Galveston
#10 Romantic Hotel in Galveston
#12 Family Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Galveston Island Resort staff and other travellers.
26 questions
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Questions? Get answers from Hilton Galveston Island Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the newer part of the hotel.”
b0nniebc, 25 Apr 2017 | Read review
“higher level floors overlooking the ocean or a balcony room. Huge hotel lots of walking if on the higher levels though”
joyannmadd, 23 Apr 2017 | Read review
“Room in the "deluxe" tower don't have a balcony. Most rooms in the old building have a balcony giving on the employee parking.”
LCD_246, 21 Apr 2017 | Read review
“Get a high floor room with a balcony Gulf view. The balcony is small, but we loved watching the sun rise.”
  • Sunrise from room.
713troyallen, 18 Apr 2017 | Read review
“Balcony rooms offer the amazing view of the ocean and smell of the sea air.”
BridgesFamilyFun, 13 Apr 2017 | Read review
5 of 5