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Hilton Galveston Island Resort

PricelineUS$ 155*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 166*
US$ 155*
Great Deal
US$ 160*
US$ 160*
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Hilton Galveston Island Resort
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2,100 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Galveston Island Resort
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Showing 2,066: English reviews
Reviewed 18 August 2016 via mobile

First, the pros -- great breakfast buffet, really good coffee, clean, pleasant restaurant and tables. As HHonors members, the wifi and breakfast amenities are a big incentive to stay there, tho' the wifi was slow and we had to pay $9 more for eggs and hot buffet. That should be made more clear during booking phase. Friendly and helpful staff,...

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Helpful?
2Thank Amy S
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am so sorry to hear you had a poor experience at the Galveston Island Hilton. I have informed the Rooms Division Manager (Quinn B) and he has asked that you contact him to make it right. Also, I have passed the comments about the elevator and hot tub to the engineering department so they can make adjustments to take...

Austin, Texas
Reviewed 17 August 2016

Went here with high hopes on a quick family getaway and came away pretty disappointed. First the good...the staff was very friendly and seemed to really care how we were doing. The location was also good since it is right across from the beach and next to the convention center. Now the bad...feels very outdated for a Hilton. When housekeeping...

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Helpful?
1Thank Todd T
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am so sorry that you did not have a great experience at the hotel. We work extremely hard on delivering a consistent product with exceptional service. I have reached out to the Director of Rooms (Quinn B) and he has asked that you contact him so he can make this right. Once again we want every guest feeling that...

Reviewed 17 August 2016 via mobile

I really enjoyed our stay. We had the perfect room with a wonderful view. I was surprised how much more affordable it was going during the week, instead of weekend. Had a very nice breakfast at the hotel one morning and I can't wait until were able to go back.

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Helpful?
1Thank Asonya43
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your kind words about the hotel and staff. We appreciate your business and we look forward to you visiting in the near future.

Dallas, Texas
Reviewed 16 August 2016

I cannot recommend this hotel to anyone. It is not clean. We stayed 7/24/16. We were planning to stay 'til Wednesday but ended up checking out early. Upon arrival the room was not ready, it was about 3:15. We were asked to leave a cell number and we'd get a call when the room was ready. We left and were...

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Helpful?
3Thank bri20102016
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am a complete loss for words on what you experienced. I have spoken with the Rooms Division Manager (Quinn B) and he has asked that you contact him to discuss your previous stay and how he can make it right. We sincerely apologize for what had occurred and this is not how we operate. Out goal is to make...

Reviewed 16 August 2016 via mobile

I supprised my husband for his 50th birthday. .....When staff member Magen O'Mara found out she went above and beyond to make it an extra special night. She decorated our room, it was beautiful!! Rose pedals, ballons, streamers etc...it was so thoughtful and beautiful, once my husband walked in tears started flowing, i turned to thank Magen and tears were...

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Helpful?
1Thank Alana R
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your comments about the hotel and staff. I will be sure to let the Director of Rooms know so he can praise Megan for a great job she is doing for the hotel. The associates truly make the hotel for what it is. Thank you once again and we look forward to you visiting in...

San Antonio, Texas
Reviewed 15 August 2016

Although the building could use some improvements and a bit outdated...elevators were extremely slow, fridge was not cooling, we enjoyed our stay. Fortunately, we were on the 2nd floor and were able to use the stairs. I love how kid friendly they are, providing daily activities and pool inflatables for our use. Rainforest Café with a ride is next door....

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Helpful?
1Thank crose80
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your kind words about the hotel and staff. i will be sure to let the Director of Housekeeping know about what a great job Lakeisha did so they can praise her. Thank you once again for visiting and we look forward to you as a guest in the near future.

Reviewed 14 August 2016 via mobile

Very disappointing experience. The only highlights were that the staff was very friendly and our beds were spot white clean. The bathroom - not so much. There was hair in the tub, sink, and on the floor. The bed sheets were bright white and smelled clean, but the bed itself was very uncomfortable and sagged in the middle. The pool...

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Helpful?
1Thank April0401
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am sorry to hear that you did not have an enjoyable experience at the Galveston island Hilton. After reading this and seeing it was a special occasion clearly expectations were not met and for that we do apologize on behalf of the hotel. I have contacted the Rooms Division manager (Quinn B) and he has asked you contact him...

Houston, Texas
Reviewed 13 August 2016 via mobile

This hotel is just awful, especially considering how much they charge. I would never consider this to be a resort. I'm pretty sure they bought a crumbling Motel 6 in the 60s and put some paint on it. I mean they've obviously come and spent some money, the wallpaper and carpet are definitely recent, but they didn't do much else....

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Helpful?
1Thank Jeninthechi
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

I am taken back on what has been said about your stay and we sincerely apologize for the experience you incurred. I have notified the Rooms Division Manager (Quinn B) and he has asked that you contact him to discuss your staff as he wants to make it right. The issues that you have brought up need and will be...

Arlington, Texas
Reviewed 13 August 2016

Everyone was very friendly and accommodating. I would highly recommend this hotel. And check out the children's menu at the pool bar. Huge meals that can be shared. Angus burger is excellent as are adult beverages. Lastly, I have been to Galveston several times and the beaches were as nice as I have ever seen them.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank new_experiences_7
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you for taking the time to let us know what a great job the hotel and staff are doing. We pride ourselves on a consistent product with exceptional service. Thank you once again and we look forward to you visiting in the near future.

Reviewed 13 August 2016 via mobile

Stayed here for a little mini Vaca with my husband and son. Located right across from the seawall. The hotel lobby was clean and decorated nicely. Staff were all friendly and even gave us a coupon for Rainforest cafe which was just a short walk away. Room was clean and the shower had good hot water pressure. Only downfall I...

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Helpful?
Thank kclewis1234
kristin s, Public Relations Manager at Hilton Galveston Island Resort, responded to this review

Thank you so much for your kind words about the hotel and staff. We appreciate your business and we look forward to you visiting again in the near future.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Unwind at Hilton Galveston Island Resort and enjoy a premier oceanfront location overlooking the Gulf of Mexico. Situated on the historic Seawall Boulevard at the 32-acre San Luis Resort, this Galveston hotel is within close walking distance of the beach, fishing piers, shopping and restaurants. Relax in a cozy guest room with elegant, ocean-inspired decor and marvel at breathtaking sea views form a private balcony, or choose a suite with separate living space. ... more   less 

Additional Information about Hilton Galveston Island Resort

Address: 5400 Seawall Boulevard, Galveston, Galveston Island, TX 77551-5874
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: ₹ 7,173 - ₹ 27,013 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Galveston Island Resort 3.5*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelsforEveryone, Hilton Hotels Direct, Orbitz, Hotels.com, Travelocity, Expedia, Hotwire, Priceline, Cheap Tickets, Cancelon, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Hilton Galveston Island Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Galveston Island Hotel Galveston
Galveston Hilton
Hotel Style:
#4 Spa Hotel in Galveston
#4 Top resorts Hotel in Galveston
#5 On the Beach Hotel in Galveston
#5 Business Hotel in Galveston
#10 Romantic Hotel in Galveston
#12 Family Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Galveston Island Resort staff and other travellers.
27 questions
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Questions? Get answers from Hilton Galveston Island Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Gulf view balcony”
105shanet, 23 May 2017 | Read review
“First time here. Probably last. I would say get a balcony room. Maybe not have water leak problem????”
Y4302OWdavids, 22 May 2017 | Read review
“Great if you want to enjoy pool”
kuttapayi, 22 May 2017 | Read review
“rooms with balconies have great views of the pool and beach.”
andrewtex123, 19 May 2017 | Read review
“The rooms with a balcony and gulf view are awesome, we stayed in room 622...Hilton Honors members get free wifi in the room.”
665richarda, 16 May 2017 | Read review
5 of 5
Priceline
US$ 155* /night
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Booking.comUS$ 160
Hilton.comUS$ 160
getaroom.comUS$ 166
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Prices are for 1 room, 2 adults
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