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Four Points By Sheraton Galveston

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Four Points By Sheraton Galveston
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581 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points By Sheraton Galveston
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Showing 561: English reviews
Missouri City, Texas
Reviewed 15 November 2015

I was excited to try out my new SPG gold status so I chose this hotel over others in the area that I've stayed at previously. I was not expecting a whole lot, but it was in the same price point as lots of other hotels. I ended up using SPG points for the reservation. Upon check in they informed...

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1Thank Ray840
Robert M, Director of Sales at Four Points By Sheraton Galveston, responded to this review

thanks for your review and we will look into your concerns

Indianapolis, Indiana
Reviewed 15 November 2015 via mobile

Used this hotel because spg points covered. Probably would not have paid to stay here. Yes it was clean but really poorly managed. Staff was new and while polite they had not been trained. Mistakes in orders and the manager was hiring front desk staff while we were standing there. Should have used a room separate from clients. They are...

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1Thank Larry S
Robert M, Director of Sales at Four Points By Sheraton Galveston, responded to this review

Thanks for your review and we will look into your concerns

Minneapolis, Minnesota
Reviewed 11 November 2015

This hotel is on the sea wall across from Pleasure Pier. The hotel had a breakfast that you had to pay for - the choices were limited, but the food was excellent and we enjoyed the choices actually. The pool is a smaller pool and in reading some of the previous reviews, I was concerned about it's location as one...

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Thank GoldenMoments2_13
Robert M, Director of Sales at Four Points By Sheraton Galveston, responded to this review

Thanks so much for your review and we enjoyed you being with us.. Hope to see you soon.

Eastbourne, United Kingdom
Reviewed 7 November 2015 via mobile

Just here for one night as part of a tour.We enjoyed its location right on the sea wall and almost opposite the Pleasure Pier, but still a quiet location. Close to restaurants. Nice spacious rooms, clean and comfortable, and staff very pleasant. Would be happy to return if in the area.

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1Thank JenniferM54
Robert M, Director of Sales at Four Points By Sheraton Galveston, responded to this review

Thanks for your review and looking forward to seeing you again

Connecticut
Reviewed 5 November 2015

Don't waste your money. The hotel doesn't look anything like the pictures. Entrance and hallway were hot and humid. The floors clearly haven't been vacuumed. When we walked into the room the bed was sloppily made and again dirty floors. We ended up purchasing a room for two nights at a better hotel just down the street. When we asked...

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2Thank jfer629
Robert M, Director of Sales at Four Points By Sheraton Galveston, responded to this review

Thanks for your comments and we look into this.

A TripAdvisor Member
1 review
Reviewed 5 November 2015 via mobile

Great people great location, located right in the heart of Galveston sea wall. Bar was in a perfect location, tons of history to see on the island. Always playing music that gets you going in a positive direction. Can't say enough about the staff always smiling and willing to make your stay as pleasant as possible

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Thank A TripAdvisor Member
Robert M, Director of Sales at Four Points By Sheraton Galveston, responded to this review

Thanks for your kind word.. We look forward to seeing you again.. It was our pleasure.

Reviewed 29 October 2015 via mobile

Staying the night with family, post cruise. As you know, coming back from a cruise, you are out and about super early. I was a bit worried we would have to wait, considering check in is usually after 3pm. However, I decided to ask front desk if it was at all possible if we would be able to check in...

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2Thank Shari C
Robert M, Public Relations Manager at Four Points By Sheraton Galveston, responded to this review

Thanks for your review and looking forward to seeing you again...

Freehold, New Jersey
Reviewed 20 October 2015

I was not a fan of the staff that was working while I was there. They did not listen to what I wanted, although I'm a platinum member. The rooms were alright, a bit dirtier than I expected. Overall it was decent. The location is pretty good and the prices were fair.

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1Thank NH5
Robert M, Public Relations Manager at Four Points By Sheraton Galveston, responded to this review

Thanks for your review and we will look in your concerns.

Reviewed 13 October 2015

The room was fine. This hotel has no ocean front, and very little "view". It does not have a shuttle to Cruise ship port. You have to take a taxi - $15.00 plus tip. The dining area is set up like one where you get a free continental breakfast, only that is not what you get. It's buffet style, and...

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Thank Evelyn L
Robert M, Public Relations Manager at Four Points By Sheraton Galveston, responded to this review

Thanks for your review. We will look into your concerns.

United Kingdom
Reviewed 10 October 2015

Arrived in a heat wave. The rooms were ok and the air con was welcome. It was just ok, Sheraton makes me think quality and it was nothing special but no real complaints Breakfast would have been appreciated.

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Thank Janis A
Robert M, Director of Sales at Four Points By Sheraton Galveston, responded to this review

Thanks for your review.. Look forward to seeing you again

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
GreenLeadersSilver level
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Oasis
Oasis
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Overlooking the Gulf of Mexico, Four Points by Sheraton Galveston is near the beach and Pleasure Pier, Schlitterbahn Waterpark, Moody Gardens, Strand Historic District, and Grand 1894 Opera House Free parking only applies for guest. (none parking facility) If vehicle is left for cruise parking the charge is $40.00 for 5 days. ... more   less 

Additional Information about Four Points By Sheraton Galveston

Address: 2300 Seawall Blvd, I-45 South Between 23 & 24 Street, Galveston, Galveston Island, TX 77550-7940
Region: United States > Texas > Texas Gulf Coast > Galveston Island > Galveston
Price Range: ₹ 6,223 - ₹ 19,059 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points By Sheraton Galveston 3*
Number of rooms: 118
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Also Known As:
Four Points By Sheraton Galveston Hotel Galveston
4 Points By Sheraton Galveston
Hotel Style:
#10 Business Hotel in Galveston
#14 On the Beach Hotel in Galveston
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Questions & Answers

Here's what travellers have asked, with answers from Four Points By Sheraton Galveston staff and other travellers.
18 questions
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Vancouver, Canada
over a year ago
Arroyo Grande, California
over a year ago
Sydney
over a year ago
Arlington, Texas
6 months ago
Humble, Texas
over a year ago

See all questions (18)

Questions? Get answers from Four Points By Sheraton Galveston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor had much traffic due to the pool. Carpets dirty from in and out traffic.”
158RichardS, 15 Apr 2017 | Read review
“Our room on looked towards a wall.”
Traci1965, 2 Apr 2017 | Read review
“Don't expect much. You will be disappointed.”
sheliajoneslofton, 20 Mar 2017 | Read review
“Don't stay here.”
wendywW18AP, 4 Mar 2017 | Read review
“Only rooms with a good sea view are the ones a the front of the Hotel”
Iyems, 21 Feb 2017 | Read review
5 of 5