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Sheraton Stonebriar Hotel

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Sheraton Stonebriar Hotel
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138 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Level Contributor
8 reviews
4 hotel reviews
Reviewed 1 week ago via mobile

We were in town for Thanksgiving and decided to stay here. I am so glad we did! The room was very spaciousands the beds and pillows are SUPER comfortable! The staff was VERY courteous and helpful with everything! We did not partake in breakfast as we had to leave early for family breakfast but it smelled amazing!

Helpful?
Thank DeLayna T
Stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for spending your Thanksgiving Holiday with us at The Sheraton Stonebriar. I am thrilled to hear that you enjoyed everything from your spacious guestrooms, comfortable pillows, and our courteous and helpful staff. We value your business and I trust we will have the pleasure in welcoming you back soon. All the best More 

1 review
Reviewed 1 week ago

The day after I stayed here, I noticed numerous bites on my body/face which seems to be from bedbugs (I changed nothing else in my diet or bedroom arrangements). I have never experienced anything like this - these bites are itchy, swollen, and are all over my face, legs, ankles, under my chin, and all over my arms. This was... More 

Helpful?
Thank Sonal J
Stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us at The Sheraton Stonebriar and for taking the time to share your feedback. I am concerned that you mentioned that you had numerous bites on your face and body. We take your concerns very serious. The hotel has a detailed Pest Control Program in place and we dispatch them immediately upon notification. We have... More 

New Jersey
1 review
Reviewed 21 October 2016

The hotel is very nice, clean room and great accommodating staff. But, we've always been told to not judge a book by it's cover! There are many downsides that drove me to review this property: -"Premium" high speed internet for $10/day is barely functional, not high speed -NOISE NOISE NOISE and lack of rudimentary sound proofing reminds me of college... More 

Helpful?
Thank TravelDFW1
Stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us at The Sheraton Stonebriar. I am so sorry to hear that your stay was not an enjoyable one. I understand that the construction adjacent to the hotel is frustrating and I apologize that it is out of our control; however, they typically do not begin until 8:00 am. While there is no excuse for... More 

Oklahoma City, Oklahoma
Level Contributor
3 reviews
3 hotel reviews
Reviewed 11 October 2016

Spent a Friday night out in Frisco, Texas, and reserved a suite at the Sheraton Stonebriar. Stayed in the Executive Suite, Room 407, and was not disappointed; it's a large, comfortable suite divided into a living room and bedroom. The living room featured a full closet, half bath and coffee bar; the bedroom had another full closet and the largest... More 

Helpful?
Thank samuelmiddleton78
Stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us at The Sheraton Stonebriar and for taking the time to share your experience. We appreciate your positive feedback about our polite and enthusiastic staff , and great hotel. We value your business and I trust that we will have the pleasure in welcoming you back soon. Be well More 

Aachen, Germany
Level Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 September 2016

Sheraton Frisco I consider as standard business hotel. Breakfast is standard. Rooms are tidy and big enough. The service is good. They have a nice pool outside, however too noisy (close highway) to really enjoy, no service at pool.

Helpful?
Thank Dieter A
Stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us at The Sheraton Stonebriar and for taking the time to share your feedback. We value and appreciate your business and look forward to your return. All the best More 

Paris, Texas
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 September 2016 via mobile

I was checked in by a man named Michael, he was very friendly and accommodating. He asked why we were on town and wished me a happy anniversary. This hotel is in a beautiful area with unlimited activities in the area. Our room was very quiet and it was very modern and comfortable. My wife said I did a great... More 

Helpful?
Thank Michael W
Stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for spending your anniversary weekend with us at The Sheraton Stonebriar. I am thrilled that you enjoyed your visit. We strive to exceed our guest’s expectations and I am so excited that you were able to experience it first-hand. We value your business and look forward to your return visit. Be well More 

Dallas
Level Contributor
92 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 15 August 2016

My wife and I visited this hotel again for our anniversary. The check-in person asked if we were celebrating any special occasion. We told her about our anniversary and asked if we would like for the hotel to send up some champagne and/or some chocolate covered strawberries. We said the strawberries would be nice and she asked when we would... More 

Helpful?
Thank bddunk
Stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for spending your special occasion with us at The Sheraton Stonebriar. We are grateful for your thoughtful comments about Riley and our nice hotel. We value your business and I trust we will have the pleasure in welcoming you back soon. All the best More 

Carrollton, Texas, United States
Level Contributor
82 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 28 July 2016

Although I live 10 minutes away from this hotel, chose for a staycation celebrating my weeding anniversary. Located at Legacy and 121 (Sam Rayburn Tollway), there is a plethora of local activities. From restaruants, a major regional mall, minor league baseball, Top Golf, Water park, all can be found within a 10 minute drive. Found the hotel quite nice. The... More 

Helpful?
Thank Jeff B
Stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Dear Jeff, thank you for spending your special occasion with us at The Sheraton Stonebriar and for taking the time to share your positive experience. We are grateful for your comments about nice hotel and friendly staff. We value your business and I trust that we will have the pleasure in welcoming you back soon. All the best More 

OK
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 July 2016

We stay at this hotel at least once a year. It is consistently clean, the staff is gracious, and the location is perfect for shoppers. The bad part is the lack of breakfast. This weekend we stayed at the front of the hotel; we normally stay further back. It was very noisy. The walls were thin, we could hear the... More 

Helpful?
Thank HistorianOk
Stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for your loyalty to the Sheraton Stonebriar and for taking the time to share your feedback. We appreciate your comments about our gracious staff and clean hotel. I would like to personally apologize for the inconveniences you experienced during your stay. Thank you for allowing us another opportunity to make you a satisfied customer. We value your business... More 

Irving, Texas
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 July 2016 via mobile

This is the worst experience I've ever had at a hotel in my life. I checked in with the club level reservation went to my room it smells like mold and they put me in a standard room although I paid for hire level room. I came back complain to the manager he apologized said he was going to upgrade... More 

Helpful?
Thank dyoungsuccess
Stonebriar, Executive Administrative Assistant at Sheraton Stonebriar Hotel, responded to this review

Thank you for staying with us and for taking the time to share your feedback. I would like to apologize for the inconveniences you experienced at check-in; I understand how frustrating that must have been. I assure you that we have taken the necessary steps to ensure this doesn't happen again. We value your business and I hope you will... More 

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located at Legacy Drive and Highway 121 in the north Dallas suburb of Frisco, the Sheraton Stonebriar Hotel looks forward to welcoming you to the beautiful area at Stonebriar Commons. ... more   less 

Additional Information about Sheraton Stonebriar Hotel

Address: 5444 State Highway 121, Frisco, TX 75034
Region: United States > Texas > Frisco
Price Range: ₹ 7,045 - ₹ 18,261 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Stonebriar Hotel 3.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Frisco Sheraton
Hotel Style:
#7 Business Hotel in Frisco
#10 Family Hotel in Frisco
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Questions & Answers

Questions? Get answers from Sheraton Stonebriar Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be off the street/parking lot side.”
 of 5 bubbles HistorianOk, 25 Jul 2016 | Read review
“The "north wing" has the newer rooms.”
 of 5 bubbles Jac299, 17 May 2016 | Read review
“The views and Best sleep is facing the Golf Course.”
 of 5 bubbles DFordJr-USMC, 24 Feb 2016 | Read review
“Not next to the tollway”
 of 5 bubbles DisruptingTravel, 3 Dec 2015 | Read review
“If it is summer, avoid the west side of the hotel, too hot and pool is below. The north side will be furthest from the freeway.”
 of 5 bubbles DavidM817, 19 Aug 2015 | Read review
5 of 5
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