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Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

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#4 of 14 Hotels in Frisco
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963 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa
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Showing 960: English reviews
New Plymouth, New Zealand
1 review
Reviewed 1 week ago

Great staff and good facilities. The staff were friendly and knowledgeable. The facilities for a conference were versatile and suited our needs. Overall, a good experience and I wouldn't hesitate to attend one again

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank deboraho841
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for your recent stay and nice review of our hotel. We are so glad that you enjoyed your overall stay and wonderful service. It is always gratifying to hear when my team takes such good care of our guests. Thank you for staying with us and we look forward to welcoming you back the next time you are... More 

Warrior, United States
1 review
Reviewed 2 weeks ago

I was very pleased with the hotel until I checked out. While checking in, I requested a cheaper rate that Embassy gives to vendors of a certain customer of ours. The rate was promised to me and to the partner I was travelling with. Yesterday morning, when I checked out, noticed on the receipt that it was not honored. Mentioned... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank mikkos185
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for your feedback and taking the time to post your comments regarding our hotel. We apologize for the issues that you experienced during your stay; but understand the issue has been resolved and we adjusted your rate. Thank you for staying with us and we hope you will give us another opportunity to have you as our guest.... More 

West Sacramento, California
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Nice hotel for our meeting. Great breakfast to get day started. Meeting rooms clean and spacious. Dinners also very good. Room was clean. Beds were very comfortable. Great staff. Shopping and dining options well within comfortable walking distance.

Helpful?
Thank pjwalsh2016
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you had a wonderful experience. Our team appreciates the nice comments regarding our complimentary breakfast, clean, spacious meeting rooms and comfortable suites. Thank you for staying with us and we look forward to welcoming you back soon! Rich Lundt General Manager More 

New Boston, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

The SPA attendent is apparently very skeptical that those who make an appoinment won't show up. So if you make an appointment it may get cancelled. Other than the SPA it is a very nice hotel. It is in a great location across from the Frisco mall.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank joedikecpa
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for your review of our hotel. We are glad that you enjoyed your stay with us. We will be sure to take your comments about the Spa Botanica under consideration as we re-evaluate guest needs and continually work to improve our guest experience. Thank you for staying with us and we look forward to welcoming you back soon!... More 

Aledo, Texas
1 review
Reviewed 3 weeks ago

Had a great stay. The convention was set up wonderfully in each room and was comfortable. The room was very nice and relaxing. The help and service from everyone at the hotel was super. And we really enjoyed the evening reception nightly. The options were not plentiful but it was enough for an appetizer and beverage. The valet was very... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Nicole C
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay with us and that you had a chance to enjoy some of our amenities and wonderful service. Your detail gives a great description that can be so helpful to other travelers. Thank you for staying with us and we... More 

Frisco, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

The hotel room was spacious, the staff were exceptionally helpful, and the amenities were above what I am used to expecting at a business hotel. I was forced to leave during my stay early due to a serious family emergency and the staff quickly refunded the remaining nights of my hotel night stay and got me on my way. The... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank Richard G
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay and that my team was able to accommodate your early departure with no issues. It is always gratifying to hear when my staff takes such good care of our guests. Thank you for staying with us and sharing your... More 

Richardson, Texas
1 review
Reviewed 3 weeks ago

A perfect place to be for business. Was there the 1st night and ended up having to book a 2nd. It was taken care of in a timely manner send the service was excellent! I hope to be back again and I would highly recommend to anyone that this is a great place to stay!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 653jayf
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the very nice review of our hotel. We are so glad that you enjoyed your stay and decided to extend an extra day. It is always gratifying to hear when my staff takes such good care of our guests. Thank you for staying with us and we look forward to welcoming you back soon. Rich... More 

Atlanta, Georgia
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago via mobile

I was recently at this property, and I cannot discribe my disappointment in this property. I hope they are planning to spend 7-10 million in renovations. The maids do a sloppy job at best. They will leave room service trays in the hall for multiple days. I had to have the engineer come fix the plumbing twice in 4 days.... More 

Helpful?
1 Thank courtneyg439
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for your feedback and taking the time to post your comments regarding our hotel. We apologize for the issues that you experienced during your stay. As a management team we take all comments seriously and share them with our staff, so we may resolve issues such as these. Thank you for staying with us and we hope you... More 

Richmond, Virginia
1 review
Reviewed 3 weeks ago

Great overall, rooms clean and well kept, great standard evening reception, complimentary breakfast among the best in industry. Particularly enjoy the availability of the complementary amenities when traveling, helps a great deal to contain expenses!

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank W2890XRgregoryc
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for the nice review of our hotel. We are glad that you enjoyed your overall stay with us; as well as the complimentary breakfast and evening reception. Thank you for staying with us and we hope to see you again soon! Rich Lundt General Manager More 

Kemah, Texas
1 review
Reviewed 3 weeks ago

I have been staying at this property for 5 years, with the traffic in Dallas , its hard to get around , but would rather drive an hour to meetings in the morning than to stay any other location . My home away from home

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank rkelly52
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you so much for the nice review of our hotel and for being a loyal Embassy Suites Frisco guest. We are thrilled to hear our property is "your home away from home". Our team takes pride in caring for our guests and appreciates your comments. Thank you for staying with us and we look forward to welcoming you back... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The beautiful Embassy Suites Frisco Convention Center and Spa is located in the heart of Frisco. Frisco is the most booming place in the USA! So much is happening here! We are a four diamond, four star Embassy Suites! We boast over three hundred and thirty wonderfully appointed suites. We have that special four diamond, four star service that will exceed all of your expectations. The Embassy Frisco features a full service SPA BOTANICA which has everything from pedicures to body massages. The perfect place to relax from a meeting or sneak away for a romantic weekend.Talk about meeting space; we got you covered! The Embassy Frisco has a full convention center with over 90,000 square feet of flexible space that can accommodate up to two thousand! Whether you are coming in for that special meeting or family reunion- we do it all! Don't forget weddings! We have a special coordinator to assist your every need.The Embassy Frisco is close to everything to do! We are steps away from Dr Pepper Arena. We have views that overlook the Roughriders stadium. Close to many restaurants and shopping shopping shopping! Right across the street from Stonebrier mall and all they have to offer! So come on over to Frisco Embassy Convention Center and Spa- we will exceed all your expectations. ... more   less 

Additional Information about Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

Address: 7600 John Q Hammons Dr, Frisco, TX 75034
Region: United States > Texas > Frisco
Price Range: ₹ 9,370 - ₹ 19,766 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa 3.5*
Number of rooms: 330
Reservation Options:
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Also Known As:
Embassy Suites Dallas Frisco Hotel Frisco
Embassy Suites Frisco
Frisco Embassy Suites
Hotel Style:
#3 Romantic Hotel in Frisco
#3 Business Hotel in Frisco
#5 Family Hotel in Frisco
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa staff and other travellers.
2 questions
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Kaufman
7 months ago

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Questions? Get answers from Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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