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Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

PricelineUS$ 166*
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#4 of 14 Hotels in Frisco
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 179*
US$ 166*
Great Deal
US$ 172*
US$ 172*
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Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa
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1,084 Reviews from our TripAdvisor Community

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Showing 1,081: English reviews
Start your review of Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa
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Portland, Maine
Reviewed today NEWvia mobile

Stayed in this hotel a few different times with my husband while in the area visiting friends.This is one of the better Embessy Suites in the metroplex area. Great hotel. Staff are very friendly and helpful. Breakfast was delicious with plenty of choices on the buffet areas, and the inlet station was fast, friendly, and the cook was excellent! The...

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Helpful?
Thank Laura W
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Embassy Suites is well known for the tasty "made to order breakfast " and so is this one in Frisco TX. It's around 12 years old and they have planned on remodeling already ( the hotel looks very new and updated still). We've booked through Priceline, therefore, we did not get any points even though we are the Hilton group...

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Helpful?
Thank 4fil168
About Hotel's Favourite Review
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for the nice review of our hotel. We are glad that you enjoyed your stay with us; as well as our clean suites. Thank you for staying with us and we hope to see you again soon! Rich Lundt General Manager

Frisco, Texas, United States
Reviewed yesterday NEW

We had very noisy pipes at night and the hot water was sporadic on the 12th floor. Two floors were under construction so that might have been the problem. I called the desk and they said that they were having problems with hot water but they would get someone to work on the noise. The noise stopped for a while...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank E5261XJalanj
Hot Springs National Park, United States
Reviewed yesterday NEW

They had very good service. THe hotel was clean, and they had excellent customer service at the desk. It was very difficult to check in early. This became the hardship since our conference started several hours before checkin. It would have been Great if they had a place to leave our bags inside.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank M2832FMdavidr
Reviewed 6 days ago NEW

Nice hotel, well maintained, and wonderful staff. Had an excellent weekend stay for a wedding, and had no complaints. The complimentary breakfast was a nice touch. I will definitely consider staying here again if I am back in Frisco.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank blueemnem
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for the nice review of our hotel. We are so glad that you enjoyed your stay with us as well as wonderful service. Our team takes pride in caring for our guests and appreciates your comments. Thank you for staying with us and we look forward to welcome you back soon! Rich Lundt General Manager

Texas
Reviewed 6 days ago NEW

Family and friends met for a celebration and were pleasantly surprised! Expecting a few problems after reading negative reviews, we found only good times at the Embassy Suites! We had ages from 1 to 63 and everyone found something to enjoy. The pool was a hit, the breakfast very good, and the complimentary Happy Hour was wonderful. The beds were...

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Helpful?
Thank nbrock
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for the nice review of our hotel. We are so glad that you enjoyed your stay with us. Our team appreciates the nice comments regarding our complimentary breakfast, evening reception and comfortable suites. Thank you for staying with us and we look forward to welcoming you back soon! Rich Lundt General Manager

Plano, Texas
Reviewed 1 week ago via mobile

My wife and I stayed at the hotel for a week while our home was being repaired from a hot water heater problem. The first room was fine except the water in the shower was hot, then cold, back to Ok, then cold in a two minute span. We were moved to a second room with the same problem, only...

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Helpful?
Thank jpmcg75
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for your feedback. We are sorry to hear your stay was mixed and apologize for the issues that you experienced. We will be sure to take your comments about your areas of concern under consideration as we re-evaluate guest needs and continually work to improve our guest experience. Thank you for staying with us and we hope you...

Longview, United States
Reviewed 1 week ago

As I've stated roaches were found often(2 times a day) and the restaurant was to-go only for lunch. The hotel is outdated and the bar does not open until 4:30. I will not be back to this hotel ever again and I will vote for my organization(TAA) to move elsewhere for our annual convention.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank anthonycD9665YC
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for staying with us and we are very sorry we were not able to provide you with the quality of services you deserved during your recent stay. Please know that this is not typical of our hotel and staff. We are sorry we didn’t meet your expectations during your stay. Your satisfaction is very important to us and...

Irvine, California
Reviewed 1 week ago via mobile

I stay in the Plano/Frisco area a few times every month and tried this Embassy Suites on a whim. Big mistake - won't repeat. Scratchy sheets. Noise kept me up both nights - sounded like hotel mechanical systems - banging pipes or something. I even used earplugs and was still kept up. Avoid room 1211. Also, the shower water temperature...

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Helpful?
Thank Sean K
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

Thank you for staying with us and we are very sorry we were not able to provide you with the quality of services you deserved during your recent stay. Please know that this is not typical of our hotel and staff. We are sorry we didn’t meet your expectations during your stay. Your satisfaction is very important to us and...

Plano, Texas
Reviewed 1 week ago

For the past 4 years we have had our work events here. Food, location, rooms were wonderful each year EXCEPT this year...no hot water, phone in bedroom didn't work, ran out of OJ at breakfast!! When we called about the hot water, we were told to not take a shower at work he same time! Seriously? That was insulting!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kimnF8513ZK
Rich L, General Manager at Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa, responded to this review

I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as...

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04/06/2017 05/06/2017
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Near Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The beautiful Embassy Suites Frisco Convention Center and Spa is located in the heart of Frisco. Frisco is the most booming place in the USA! So much is happening here! We are a four diamond, four star Embassy Suites! We boast over three hundred and thirty wonderfully appointed suites. We have that special four diamond, four star service that will exceed all of your expectations. The Embassy Frisco features a full service SPA BOTANICA which has everything from pedicures to body massages. The perfect place to relax from a meeting or sneak away for a romantic weekend.Talk about meeting space; we got you covered! The Embassy Frisco has a full convention center with over 90,000 square feet of flexible space that can accommodate up to two thousand! Whether you are coming in for that special meeting or family reunion- we do it all! Don't forget weddings! We have a special coordinator to assist your every need.The Embassy Frisco is close to everything to do! We are steps away from Dr Pepper Arena. We have views that overlook the Roughriders stadium. Close to many restaurants and shopping shopping shopping! Right across the street from Stonebrier mall and all they have to offer! So come on over to Frisco Embassy Convention Center and Spa- we will exceed all your expectations. ... more   less 

Additional Information about Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa

Address: 7600 John Q Hammons Dr, Frisco, TX 75034-1916
Region: United States > Texas > Frisco
Price Range: ₹ 9,567 - ₹ 20,233 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa 3.5*
Number of rooms: 330
Reservation Options:
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Also Known As:
Embassy Suites Dallas Frisco Hotel Frisco
Embassy Suites Frisco
Frisco Embassy Suites
Hotel Style:
#3 Romantic Hotel in Frisco
#3 Business Hotel in Frisco
#5 Family Hotel in Frisco
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa staff and other travellers.
3 questions
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Kaufman
over a year ago
Dallas, Texas
4 months ago

See all questions (3)

Questions? Get answers from Embassy Suites by Hilton Dallas Frisco Hotel Convention Center & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher floor. The glass elevator is fun, especially for the children!”
nbrock, 17 May 2017 | Read review
“Some rooms overlook the Frisco Roughriders baseball stadium”
chicagomomof32016, 2 May 2017 | Read review
“Our room overlooked the baseball field next door. Unfortunately the Roughriders weren't playing at home but it still made for a nice view.”
veriest1, 28 Apr 2017 | Read review
“Request a High floor facing Dr. Pepper ball park. You can watch the game from centerfield.”
jwfitze, 10 Apr 2017 | Read review
“high floor. 300s get alot of outside light.”
coronella, 12 Mar 2017 | Read review
5 of 5
Priceline
US$ 166* /night
View Deal
Expedia.comUS$ 172
EmbassySuites.comUS$ 172
getaroom.comUS$ 179
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*Disclaimer
Prices are for 1 room, 2 adults
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