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My first time staying at this hotel and as soon as I got there I felt ignored by the ladies at the front desk. They were working on something else not even bother to tell me hi or that they would help in a few...More
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Candlewood Suites DFW SouthResponded 4 weeks ago
Thank you for your review. Our GM has been notified about the unprofessional service that you received at the front desk and we are taking steps to make sure that this never happens again. Our staff is trained to recognize all our IHG loyalty members...More
Very nice place. The staff have been friendly. The rooms are spacious and we had a full kitchen. This is the first stay at candlewood and I must say i
I enjoed it. They have food downstairs you can purchase. Everything was in a convenient...More
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Candlewood Suites DFW SouthResponded 11 July 2016
Thank you for your review! We are glad that you got to experience staying at the Candlewood Suites for the first time and that you had a comfortable stay. We appreciate you business and look forward to seeing you in the near future.
I took a shuttle from the airport which took approx. 20 minutes from when I called.
What pushed the rating for this property from 3 to 4 stars was the shuttle driver, I believe his name was Habib. Very friendly and courteous, and went above...More
Thank Rob P
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Candlewood Suites DFW SouthResponded 16 May 2017
Thank you for your review and we are glad that you had a comfortable stay at our Hotel.
We are happy to hear that Habib was able to make your experience with us better! We look forward to welcoming you back soon!
We've waited on the hotel's shuttles before and had to call again but not with Candlewood South DFW.
We stayed on the first floor and had TV problems. The man finally just brought us another one but it didn't prevent the Texas Rangers from losing....More
Thank PATSYandSTAN A
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Candlewood Suites DFW SouthResponded 8 May 2017
Thank you for your review. We are happy to hear that your shuttle service was dealt with in a prompt manner. We do apologize about your TV problems and this has been brought to attention to our owners. We appreciate your business and look forward...More
We stayed on our arrival night and the night before our departure. We are regular guests and different Candlewood properties and this one is a fantastic location. It has a great seating area on the first floor, and a lovely area with grills. (We didn't...More
Response from Ronak_Kothari_Aquila, Guest Relations Manager at Candlewood Suites DFW SouthResponded 27 April 2017
Thank you for your positive review!
Next time , be sure to use the grill and enjoy the patio! We are glad that you had a comfortable stay and we look forward to welcoming you back soon!
US$ 102 - US$ 192 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#31 Business Hotel in Fort Worth
Non-Smoking Rooms ,
Number of rooms
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