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Thank you to the front desk and especially April for your amazing southern hospitality!
The hotel offered complimentary shuttle services around the city. We found that really handy. The bus driver was great, offering suggestions on what to do in the area.
If I’m ever...More
A few of my buddies and myself traveled to Fort Worth for the WVU vs TCU game on 10/7/17. The hotel was nice, the staff was welcoming, and there were varying cookies out every evening for the guests. Breakfast was complimentary and was a pretty...More
Thank Greg J
Response from Kunal B, General Manager at Holiday Inn Express Hotel & Suites Fort Worth DowntownResponded 10 November 2017
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
We felt that this HIE was not worth the almost$200 we spent for a King suite. We r IHG members. Charging $13 per night for parking was something we have never experienced. We were also surprised when we asked for extra coffee and were told...More
1 Thank emillan2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fort Worth DowntownResponded 4 days ago
It's always encouraging to hear from our loyal members. I understand that you are accustomed to free parking. As each hotel is independently owned and operated, some properties do charge for this service. I'm sorry your expectations were not met in this regard....More
Trish is totally awesome. She took care of my upgrade and was genuinely happy about it. I went up to my King Suite which was very clean. I later noticed that I left my charger at my sister house and when I came downstairs she...More
Kind reception, including April and Chris! Everything was clean and comfortable and the breakfast was pretty great. Late night reception was super kind as well and the hotel is very close to downtown, a mile away from great shopping and downtown activity.