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Holiday Inn Express Hotel & Suites Fort Worth (I-20)

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Holiday Inn Express Hotel & Suites Fort Worth (I-20)
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126 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Austin, Texas
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 weeks ago via mobile

Was booked to stay here two nights for business. Clean room and comfortable bed, but the air conditioner does not have a steady, stay-on fan. Sleeping was hard as the a/c would come on loudly for about five minutes to cool the room, then go quiet after it cooled the room to the set temperature. I was alternately a little... More 

Helpful?
Thank mitones
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear mitones, Thank you for your kind remarks regarding our hotel. Here at Holiday Inn Express Southwest (I-20) we always want to do everything we can to make sure that every guest enjoys their stay. We thank you for choosing us as a comfy place to rest your head. We regret that you were inconvenienced during your stay. We look... More 

Fort Worth, Texas
1 review
Reviewed 28 October 2016

My husband and I recently stayed at this hotel for a few days while in town for his business. It's in a convenient location with good restaurants and shops nearby. Lauren at the front desk was very pleasant and professional in making sure we were well taken care of. I'm sure we'll stay here again.

Helpful?
Thank kpy72016
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear kpy72016, Thank you so much for your comments regarding your most recent stay with us! We are ecstatic to hear that our hotel is great and is in a great location for your dinning and shopping needs. It is our goal to provide excellent customer service to all our guests. We are so pleased to see that we were... More 

San Antonio
Level Contributor
123 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 27 October 2016

Although we were interested in sight-seeing Fort Worth, and this hotel seemed "way out of town," we found it very convenient to all areas of the city! The hotel is definitely up to Holiday Inn standards - friendly staff, clean facility with quiet rooms, tasty hot breakfast every morning, with the added plus of being much more economical than downtown... More 

Helpful?
Thank NormaMorris
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear NormaMorris Thank you so much for your kind words regarding your most recent stay with us! We are ecstatic to hear that our hotel is conveniently located for your travelling needs. It is our goal provide excellent customer service to all our guests. We are so pleased to see that we were given a five star rating from you.... More 

Lexington, North Carolina
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 October 2016 via mobile

Stayed there October 9-12, 2016 on business. The room was clean as was the lobby, breakfast area, and common areas. The staff was pleasant as well. I used the meeting room for teaching a class and the staff went out of their way to be sure my needs were met. I would have given them five stars except for the... More 

Helpful?
Thank Mike P
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Mike P, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. I am so sorry to hear that you did not enjoy your overall experience with us. Just know that we are in the process of upgrading our television... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 October 2016 via mobile

We stayed here for one night and will not be back. Upon arrival approximately 1.30pm 09 Oct 2016 we were treated extremely rudely by Erica who was working at reception, we were greeted with wait there I'm busy.... umm ok.... We were then told our room was available however we would have to pay $50 as we weren't members of... More 

Helpful?
Thank Wayne H
Sharon W, Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Thank you for choosing Holiday Inn Express, but I think you are responding to the wrong hotel. Sincerly, Sharon Wilbourn General Manager Holiday Inn Express Fort Worth SW More 

Level Contributor
7 reviews
4 hotel reviews
Reviewed 4 October 2016

I like to stay with Holiday Inn Express Hotel & Suites. This particular one was close to relatives and easy on and off access to freeway. Everything was great except for the room smell. The laundry (sheets, dovet cover, towels) were sour smelling. It permeated the whole room. Change of towels the next day resulted in the same result. It... More 

Helpful?
Thank Deborah F
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Deborah F, Thank you so much for your review of our hotel. We regret the smell of the guestroom impacted your experience at our hotel. We hope to offer you a more pleasant stay in the future. Sincerely, Sharon Wilbourn General Manager More 

Tallahassee, Florida
1 review
Reviewed 4 August 2016

Upon checking in on a Sunday, there was a sign at the front desk that the pool was closed for maintenance. Really? Ft. Worth, over 100 degrees each day, 4th of July weekend and the pool is closed? Also, one of the two elevators had an "out of order" sign. Upon entering the room, there was a small battery pushed... More 

Helpful?
Thank JuliaS1507
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Julia1507, Thank you so much for your review of our hotel. I am pleased to hear that the hotel staff was friendly during your stay with us. We regret the presentation of your overall stay impacted your experience at our hotel. We hope to offer you a more pleasant stay in the future. Sincerely Hotel Management More 

Otago Region, New Zealand
Level Contributor
152 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 August 2016 via mobile

On our US holiday and stayed the night in Fort Worth. Reception was nice to visit. Stu did our booking and was great to deal with. Helpful and fast. Later the night we took the free shuttle to the Stock yards for a walk around and dinner. Our shuttle driver Kedrall was friendly and pick us up again later the... More 

Helpful?
Thank TinVet
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear TinVet, Thank you for your kind remarks regarding our hotel. Here at Holiday Inn Express we always want to do everything we can to make sure that every guest enjoys their stay. We thank you for choosing us as a comfy place to rest your head. We look forward to seeing you the next time you’re in Fort Worth,... More 

Kilgore, Texas
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 July 2016

This hotel was being remodeled during our visit. The pool was closed. There were several issues at the hotel that needed service. The security door at the back did not lock. The remodeling made for a lot of noise in the afternoon and evening when I wanted to rest.

Helpful?
1 Thank Joey d
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Dear Joey d, Thank you so much for your review of our hotel. We regret the presentation of the hotel impacted your experience at our hotel. We hope to offer you a more pleasant stay in the future after the renovation is completed. Sincerely, Sharon Wilbourn General Manager More 

2 reviews
Reviewed 22 June 2016 via mobile

I accidentally reviewed the downtown Holiday Inn but this is the one I went to. Anyways, I arrived late at night. The man who attended me was super sweet and nice. He even said the guy clocking in after him would be there if I needed anything. The room was really nice & clean. I slept like a baby!! There... More 

Helpful?
Thank 4780710jb
Sharon W, General Manager at Holiday Inn Express Hotel & Suites Fort Worth (I-20), responded to this review

Thank you for your kind remarks regarding our hotel. Here at Holiday Inn Express Southwest (I-20) we always want to do everything we can to make sure that every guest enjoys their stay. Shadarius will be jumping up and down to know that he was mentioned in the survey as being super sweet and nice. We thank you for choosing... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
NEWLY RENOVATED HOTEL! Stay Smart and enjoy our exceptional Texas hospitality at the Holiday Inn Express Hotel and Suites. We're located in the heart of Cityview in southwest Fort Worth, which is ideal for business and leisure travelers. If business brings you to Fort Worth, our location is conveniently minutes away from Lockheed Martin, Carswell NAS/Joint Reserve Base, International Plaza Business Park, Texas Department of Transportation Regional Training Center, Alcon Labs, Miller Coors Brewery, Baylor All Saints Hospital, Harris Methodist Hospital Southwest, Texas Christian University, Southwestern Baptist Theological Seminary and many other companies. If business is the last thing on your mind, we're perfectly situated for fun and relaxation. Sharpen your game at Mira Vista Golf Club, Ridglea Country Club, Pecan Valley Municipal Golf Course, or the play where the pros play at the Colonial Country Club. Get some culture at the Fort Worth Zoo or one of the many art and history museums in the Cultural District. The Hulen Mall is less than a mile away, as are more than 150 restaurants and entertainment venues. Downtown Fort Worth featuring Sundance Square and the Bass Performance Hall is about 10 minutes away via the Chisholm Trail Tollway! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Fort Worth (I-20)

Address: 4609 Citylake Blvd W, Fort Worth, TX 76132-3635
Region: United States > Texas > Fort Worth
Price Range: ₹ 7,045 - ₹ 11,696 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fort Worth (I-20) 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Fort Worth (i-20)
Holiday Inn Fort Worth
Fort Worth Holiday Inn
Hotel Style:
#41 Business Hotel in Fort Worth
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Fort Worth (I-20) staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Fort Worth (I-20) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“very popular with school groups - book early and ask for upper rooms”
 of 5 bubbles NormaMorris, 27 Oct 2016 | Read review
“I liked being on the top floor as I believe it was upgraded and very clean and quiet.”
 of 5 bubbles karenpK377KN, 3 Jan 2016 | Read review
“be alert and watch for this property because it is set back out of approaching view.”
 of 5 bubbles ShawnR417, 25 May 2015 | Read review
“The wifi was unreliable.”
 of 5 bubbles bullwalk, 4 Apr 2015 | Read review
“A top floor would mean nobody would be stomping around overhead. There are two guest rooms on the ground floor at the end of the hall by the housekeepers' laundry room and conference room, #104 and #106 - it can get a little noisy while the housekeepers are coming and going.”
 of 5 bubbles tcm_crew, 8 Jan 2015 | Read review
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