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Sheraton Fort Worth Downtown Hotel

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Sheraton Fort Worth Downtown Hotel
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657 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

Spacious rooms, close to many good food options and comedy clubs. Also right in the heart of Fort Worth. However, the customer service is what sets the hotel apart from any of the others I've visited. Ashley at the front desk is extremely pleasant and enthusastic about ensuring the guests are not only satisfied, but excited about snd pleased with...

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Helpful?
Thank Greg C
Deer Park, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

Sheraton staff were most impressive. Each were willing to be the first to start a conversation, offer assistance, and thank me for staying at that location. Had two issues. On check in the room card did not work, however, the young lady cleaning rooms was quick to let me in the room and drop my things so I was not...

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Helpful?
Thank Roger S
About Hotel's Favourite Review
john y, General Manager at Sheraton Fort Worth Downtown Hotel, responded to this review

Thank You so much for your feedback. Please accept my apologies where we did not meet your expectations, especially with our key cards. I am so glad our Associates at the Front Desk and Greg in Engineering were able to make the difference for you. We are continuously trying to make improvements, and to exceed the expectations of our guests....

Reviewed yesterday NEW

We stayed here for 3 nights while we attended an event at the convention centre in March. On the whole we were pleased with our overall experience of this hotel. On arrival we were warmly welcomed by the lady at the reception desk when we booked in, and we were allocated a room on the 12th floor with a king...

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Thank Nicki T
Reviewed 5 days ago NEWvia mobile

From the moment we sat down our friendly, kind, and attentive bartender brighten our day. Pam was very knowledgeable of her Texas exclusive offerings. She is one of the best bartenders we've ever had, truly delightful experience. Our best advice is to go see her at the Texas Bar! Cheers!

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Helpful?
Thank John L
john y, General Manager at Sheraton Fort Worth Downtown Hotel, responded to this review

Thank you so much for the great feedback. Pam is one of our Shining Stars, flourishing at one of the best kept secrets in Fort Worth....the Texas Bar in the Sheraton. Please come back soon and let us take care of you !!

Dublin, Ireland
Reviewed 5 days ago NEW

Stayed here for one night before flying from Dallas Fort Worth Airport,not far from airport or Dallas, Easy to get to from motorway,not much parking,reception were up and down personality's, room was on 6th floor,big room and comfortable bed,little bit of noise from motorway and not much of a view.The small bar in the lobby was nice and Pam working...

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Helpful?
Thank caffattack
john y, General Manager at Sheraton Fort Worth Downtown Hotel, responded to this review

Thank You for the feedback on your recent stay in Fort Worth. This will help in our continuous improvement efforts throughout our hotel. I will share your thoughts with my team and challenge them to Exceed the Expectations of every guest. Please come back soon and let us take care of you here at the Sheraton.

Reviewed 6 days ago NEW

Took a weekend getaway for Spring break with my family! The staff was super friendly and welcomed us every time we passed by and offered great tips. My disappoint really falls on the restaurant. We woke up and went to eat what we thought was a continental breakfast. You know all the pastries, waffles and fruit? The free breakfast you...

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Helpful?
Thank jomccain
john y, General Manager at Sheraton Fort Worth Downtown Hotel, responded to this review

Thank You for your feedback, and please accept my apologies for your disappointments, especially with our restaurant buffet. You will find just about anything you want in our buffet selections, with over 10 different pastries, made to order omelets, fresh eggs prepared to your preference, yogurt parfait, 5 different sliced fresh fruits, and a variety of whole fruits, Texas waffles,...

Fort Worth, TX
Reviewed 1 week ago

I have to stay this was very convenient stay close to everything. I really like the water Garden also next to botanical Garden too. The pool was very nice and clean. Parking is a little pricey but i see why access to everything. The staff super friendly especially Mark Freeman upstairs in the club room. Mark thank you for your...

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Thank StarTX
john y, General Manager at Sheraton Fort Worth Downtown Hotel, responded to this review

Thank You for the great feedback. Please come back soon to Fort Worth and let us take care of you here at the Sheraton.

Ada, ok
Reviewed 1 week ago via mobile

It has been a few years since we stayed here, but were looking for somewhere to stay for the weekend with two teenagers for the end of spring break. The kids are 17 and 18 so old enough to stay in their own room but young enough we needed them nearby. To ensure this happened, I called to make reservations...

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Helpful?
Thank mln68
john y, General Manager at Sheraton Fort Worth Downtown Hotel, responded to this review

Dear mln68, Thank you for the feedback on your recent stay in Fort Worth. Please accept my apology for the poor experience, especially with the attitudes and lack of empathy for your situation. Out side of Charles living up to our service standards, I am embarrassed with how we treated our guests. As the General Manager of the Sheraton, I...

Reviewed 2 weeks ago via mobile

Mark (from the 10th floor club) was such a great representation of the Sheraton. He was full of smiles and made our whole table laugh with his witty humor. Yolanda was right behind him in making sure we were taken care of. Way to make us feel at home, y'all!

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Helpful?
Thank Kate L
john y, General Manager at Sheraton Fort Worth Downtown Hotel, responded to this review

Thank You for the great feedback on our staff. Mark and Yolanda truly make the difference with our guests, and set the example for the rest of our Associates. Please come back soon and let us make you feel at home all over again here at the Sheraton.

Reviewed 3 weeks ago via mobile

This hotel wow located well friendly staff and meeting rooms still is not a great Hotel it's worn down the bathrooms are grimy wallpaper coming off the wall carpeting in the lobby is old and dirty looking and when I call for housekeeping I have they have never returned my call and I'll call twice so I called down to...

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Helpful?
Thank Carla W
john y, General Manager at Sheraton Fort Worth Downtown Hotel, responded to this review

Dear Carla W, Thank You for your feedback, and please accept my apologies where we did not meet your expectations during this stay. I will make sure this room is reviewed by our Housekeeping and Engineering Managers to see why we dropped the ball on the daily maintenance. You will find that our rates are the best value in full...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The newly renovated Sheraton Fort Worth Downtown Hotel offers an ideal location in the city's vibrant commercial and hospitality sector less than a block from the Fort Worth Convention Center and a short walk to Sundance Square. ... more   less 

Additional Information about Sheraton Fort Worth Downtown Hotel

Address: 1701 Commerce St, Fort Worth, TX 76102-6511
Region: United States > Texas > Fort Worth > Downtown Fort Worth
Price Range: ₹ 10,471 - ₹ 18,063 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Fort Worth Downtown Hotel 3.5*
Number of rooms: 429
Reservation Options:
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Also Known As:
Sheraton Fort Worth Hotel Fort Worth
Fort Worth Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Fort Worth Downtown Hotel staff and other travellers.
6 questions
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5 months ago
Austin, Texas
8 months ago
Sulphur Springs, Texas
8 months ago
Oklahoma City, Oklahoma

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Questions? Get answers from Sheraton Fort Worth Downtown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the restaurant in peak times as it is quite small and gets busy.”
 of 5 bubbles 124nickit, 26 Mar 2017 | Read review
“food is everywhere around this place and there is a lot to do within 10 min.”
 of 5 bubbles StarTX, 19 Mar 2017 | Read review
“High floors have a better view of the area. Ask for the city side.”
 of 5 bubbles violetd283, 4 Jan 2017 | Read review
“Ask for a room facing north”
 of 5 bubbles TrueTexasTraveler, 7 Nov 2016 | Read review
“The river side is better”
 of 5 bubbles davidhQ4336UP, 19 Oct 2016 | Read review
5 of 5