Comfort Inn & Suites North Dallas - Addison

Comfort Inn & Suites North Dallas - Addison

Pool
Traveller (55)
Newly renovated! Including new paint, carpet, pillows/bedding, and more!
Room & Suite (40)
Comfort Inn & Suites North Dallas-Addison
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Avg. ₹8,588 /night, 2/15 - 2/16
₹9,195
per night
₹7,894
per night
₹6,593
per night

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About

#3 of 10 hotels in Farmers Branch
4.2 of 5 bubbles
Location
4.0 of 5 bubbles
Rooms
4.2 of 5 bubbles
Value
4.3 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.1 of 5 bubbles
Sleep Quality
Comfort Inn & Suites Dallas - Addison (Previously, Fairfield Inn & Suites Dallas North by the Galleria) is an excellent choice for travelers visiting Dallas, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay. Rooms at Comfort Inn & Suites Dallas - Addison provide a flat screen TV, and guests can stay connected with free wifi. In addition, while staying at Comfort Inn & Suites Dallas - Addison guests have access to a concierge. You can also enjoy a pool and free breakfast. Need a place to park? Free parking is available at Comfort Inn & Suites Dallas - Addison. While in Dallas, you may want to check out some of the restaurants that are a short walk away from Comfort Inn & Suites Dallas - Addison, including Cattleack Barbeque (0.4 mi), Lawry's The Prime Rib (1.1 mi), and Benedict's Restaurant (1.2 mi). Dallas is also known for some great parks, including White Rock Lake Park, Dragon Park, and Lee Park, which are not too far from Dallas Comfort Inn & Suites Dallas - Addison. Enjoy your stay in Dallas!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast buffet
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Family
Quiet
Languages Spoken
English
Hotel links

Location

13900 Parkside Center Blvd, Farmers Branch, TX 75244-4320
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 59 out of 100
59
Dallas/Fort Worth International Airport
19 km•
See all flights
Love Field
10.4 km•
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Traveller rating
  • 52
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  • 24
  • 7
  • 8
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Detailed Reviews
Tracy C wrote a review Jul 2024
Longmeadow, United States
4.0 of 5 bubbles
I stayed two nights at this hotel, opting for a "King" room, which matched the pictures on the ChoiceHotels website. The room was clean, but could have used an additional trash can (1 for the bedroom, 1 for the bathroom). The bed was comfortable with plenty of pillows. There were some obvious patches to the walls and the exhaust fan in the bathroom didn't work (I reported it) but those are minor details.
Breakfast is included in your stay from 6 to 9, which I experienced my second day (I was off early the first morning before they started serving). They had two sets of serving trays with signs saying "out of service" on them. I had to "flick" the inside switch to turn on the juice machine (which had capacity for four juices, but was only stocked with three). The "hot" breakfast tray had only TWO items: Bacon and Scrambled Eggs. There was an assortment of mini muffins... not. Only mini-blueberry muffins were there. Instead of a variety of breads, bagels, etc... there was ONLY three loaves of the SAME bread. There was a waffle maker, 3 cereals and a cooler filled with Peach and Strawberry yogurt. If ya came for the breakfast, which I didn't, you'd be mighty disappointed.
What surprised me, when I checked in pretty late, was that the housekeeping crew was still cleaning rooms. In fact, the desk clerk ran up to the floor as I was heading towards my room to intercept me as it hadn't yet been cleaned. I stood in the hallway as he ran back downstairs to the front desk to reassign me to a clean room.
Over all, the hotel was convenient and the rooms reasonably priced. The breakfast, meh! It was mediocre at best. My test of a hotel is whether or not I'd stay there again. In this case, yes, but I'd hope that by then they'd have "fixed" the two sets of serving trays and actually serve a decent breakfast.
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Date of stay: July 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Stewart, Owner at Comfort Inn & Suites North Dallas - Addison
Responded 15 Jul 2024
Dear Guest, Thank you for your detailed feedback regarding your recent stay with us. We appreciate your positive comments about the cleanliness of our rooms and the comfort of our beds. We apologize for the issues you encountered with the breakfast service and amenities such as the non-functional serving trays and limited food options. Your feedback is invaluable in helping us improve, and we will address these concerns with our team to ensure a better experience for our guests in the future. We look forward to welcoming you back and exceeding your expectations on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kait M wrote a review Oct 2023
5.0 of 5 bubbles
We stayed here because we were stuck in Dallas due to airport weather delays . The airline gave us vouchers for this hotel. There were many people trying to check in and it was late evening. Even though the lobby was full of unhappy travelers, the staff stayed pleasant and helpful. Checking in was very smooth. We were given a very nice room. The hotel was clean and the room was quiet. Free breakfast in the morning was very good and hot. We would definitely stay here again!
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Date of stay: May 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Stewart, Owner at Comfort Inn & Suites North Dallas - Addison
Responded 5 Oct 2023
Dear Guest, Delighted to receive your gracious feedback! Your kind words fill us with immense joy and appreciation. We strive tirelessly to ensure that our services cater to your utmost satisfaction, and it brings us great pleasure to learn that you love the experience. Your encouraging endorsement is a testament to our dedicated efforts toward excellence. We eagerly await the privilege of serving you again soon!
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John M wrote a review Jul 2021
Meridian, Mississippi
3.0 of 5 bubbles
They charged a $100 deposit to my credit card, which after 2 days it is still charged to my card. This is disgusting, I have been a loyal choice privilege member for years. Other than that the luggage carts are hard to find and the staff doesn’t seem to care if the customers keep them in their rooms. There was no breakfast, only grab and go. Oh well, won’t stay here again. A total nightmare.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Gutierrez, Owner at Comfort Inn & Suites North Dallas - Addison
Responded 20 Jul 2021
Mr John, Thank you for your feedback! We do have a policy of a $100 deposit to cover any damages to the property. Please reach out to our Front Desk in case this was done in error.
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Sab wrote a review Jan 2025
Dallas, Texas
1.0 of 5 bubbles
I am giving this hotel a one-star rating due to an extremely unprofessional and unsettling experience at the front desk. I attempted to check in, and while I readily provided my ID and credit card for incidentals, the staff member's subsequent requests were unreasonable and poorly handled.

After providing my ID and credit card, the staff member asked for my phone number. When I politely inquired why my phone number was needed, as I had not encountered this request at a hotel earlier that same day, he simply stared at me, unable to provide a clear explanation. This awkward standoff continued until I asked him to explain the reason for the request. He still offered no valid justification.

Despite the lack of explanation, he proceeded with the check-in process and then demanded my address. Again, I questioned the necessity of this information, as I had booked online. He insisted it was required but failed to provide any reason why. I expressed my confusion, as I've never been asked for my address when booking online.

Instead of attempting to understand my concerns or offer a reasonable explanation, the staff member abruptly canceled my reservation. He lacked the emotional intelligence to simply ask why I was hesitant to provide the information. There could be numerous valid reasons, including not having a permanent address, but he made no attempt to understand my perspective.

Following this negative experience, I checked into a different hotel. I inquired about their check-in procedures, specifically asking if they would require my address and phone number. The staff at the second hotel explained the legitimate reasons for requesting a phone number (for contact purposes, etc.), but confirmed they do not require an address for online bookings. This further solidified my frustration with the first hotel's unreasonable demands and unprofessional handling of the situation.

The staff member at the first hotel even had the audacity to claim that in his five years of employment, I was the first person to question these requests. This is simply unbelievable. My advice to anyone considering this hotel: question any unusual requests for information, and be prepared for potentially dismissive and unhelpful service. I strongly recommend choosing another accommodation. This hotel clearly does not value its potential customers.
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Date of stay: January 2025Trip type: Travelled solo
Room Tip: My advice to anyone considering this hotel: question any unusual requests for information, and be...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Stewart, Owner at Comfort Inn & Suites North Dallas - Addison
Responded 2 weeks ago
Dear Guest, We regret to hear about your experience, and for the way your check-in process was handled. What you described does not meet the level of professionalism or service we strive to provide, and we understand your frustration. We take your feedback seriously and will review this situation with our team to ensure that our check-in procedures are clearer and more respectful of our guest’s concerns. Your experience is important to us, and we are committed to improving in order to provide a better experience for all future guests.
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LSUfaninSA wrote a review Oct 2020
San Antonio, Texas
5.0 of 5 bubbles
Hotel is in a great area, lots of restaurants nearby and easy access to the 635 and the North Dallas tollroad. The tv in my room didn't work and I was immedietly moved to another room- the clerk even helped me haul my stuff over! Definitley felt safe her as a solo female traveler. Would stay again.
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Date of stay: October 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Gutierrez, Owner at Comfort Inn & Suites North Dallas - Addison
Responded 21 Nov 2020
Hello, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep staying with us!
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Jasmine M wrote a review Sept 2021
+1
1.0 of 5 bubbles
I stayed 2 nights here and spent 170 in total for a ghetto and gross hotel room. The room was dirty and disguising and honestly the pictures don’t do Justice and there was even more than what I took pictures of. There were holes in the walls, dirt and blood and other substances on the walls, the wallpaper was literally falling off around the sink, the bathtub was dirty, pee on the side of the toilet, our door was broken, our bedding was stained (praying they were even clean), they only had one elevator, the parking situation was terrible and they only had one luggage carrier and of course it was broken too. The only two good things about the place was that it’s sheets were soft and the staff was night.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Gutierrez, Owner at Comfort Inn & Suites North Dallas - Addison
Responded 28 Sept 2021
Hello, Thank you for sharing your feedback. We sincerely apologize for your sub-par experience. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
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rboykins71 wrote a review Jun 2022
Cedar Park, Texas
3.0 of 5 bubbles
The area was packed. The hotel was in the Addison area which I like. It was graduation weekend and very noisy. I was able to get a nice room and a nice place to sleep.

I did not like the $100 deposit charge, but that is how they run their business. The check-in process was not smooth.
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Date of stay: May 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Gutierrez, Owner at Comfort Inn & Suites North Dallas - Addison
Responded 2 Jun 2022
Dear Guest, We are glad you like our room. ! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TJ wrote a review Jul 2022
Rogers, Arkansas
1.0 of 5 bubbles
We have stayed at several Comfort Suites and always were pleased. This place was terrible. Old facility that needs much update. Inept desk staff. Dark, cramped room. A/C problems.
Thin walls. Listened to someone's loud music until after 1am.
We checked out after one uncomfortable night.
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Date of stay: July 2022
1.0 of 5 bubblesValue
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Room Tip: Like I said, don't go there.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Gutierrez, Owner at Comfort Inn & Suites North Dallas - Addison
Responded 20 Jul 2022
Dear Guest, We are distressed to see you unhappy. We never want our guests to go back with an unpleasant experience. Our main purpose is to make our guests smile and be happy and for this, we strive each day. We regret we fail this time in your case. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
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princesscapers wrote a review Nov 2020
5.0 of 5 bubbles
This hotel is tucked away in a corner of Addison. It's within walking distance of serveral dining options. It is a great place to have extra family stay for the holidays...and less than 5 minutes from my house. The property was clean and quite. They were very accommodating to my family (elderly mom). They called the room to make sure my relatives were ok and knew how to operate the side door. We will definately use the hotel again.
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Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Gutierrez, Owner at Comfort Inn & Suites North Dallas - Addison
Responded 26 Nov 2020
Hello, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep staying with us!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sben495 wrote a review Jul 2022
NY
4.0 of 5 bubbles
Our room was clean and nice, as was the rest of the hotel. Staff was friendly and helpful. We stayed 4 nights. Breakfast was adequate. We enjoyed the pool and hot tub - both were clean. We appreciated the ample free parking. Location was perfect for our needs.
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Date of stay: July 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sophia Gutierrez, Owner at Comfort Inn & Suites North Dallas - Addison
Responded 18 Jul 2022
Dear Guest, Thank you for uplifting the spirit of our team with your excellent review, which gives a huge thumb up to our services culture. Our associates are passionate about their job, and we are happy to know that their dedication made your stop over at par with excellence.
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…
Answer from Honest C
Dallas, Texas5 contributions
Is this a nonsmoking hotel? If so how do you enforce your policy? Do you harass someone if they smell smoke and threaten cops?
Tina C asked a question Oct 2017
Oklahoma City, Oklahoma14 contributions5 helpful votes
How far is this from the Dallas zoo?
Tina C asked a question Sept 2017
Oklahoma City, Oklahoma14 contributions5 helpful votes
How far is this hotel from the galleria mall?? How far from the Dallas zoo??
Answer from Peggy B
Copperas Cove, Texas20 contributions2 helpful votes
The Galleria Mall is only a few easy blocks from the hotel. The desk clerks are very helpful and gave me very good simple directions to the Mall. We didn't go to the zoo.
heatheram2287 asked a question Aug 2017
New York City, New York4 contributions
how close is the hotel to At&t Stadium and Texas Rangers stadium?
Answer from Rob S
1 contribution
30 mins w/no traffic
Starla17 asked a question Dec 2015
Is pool/whirlpool heated?
Answer from Dwayne P
The Pool is not heated but the spa is. They are both in a heated room.
Sab wrote a tip Jan 2025
Dallas, Texas10 contributions
1.0 of 5 bubbles
"My advice to anyone considering this hotel: question any unusual requests for information, and be prepared for potentially dismissive"
Read full review
TJ wrote a tip Jul 2022
Rogers, Arkansas110 contributions23 helpful votes
1.0 of 5 bubbles
"Like I said, don't go there."
Read full review
roadkidd wrote a tip Mar 2020
7 contributions
5.0 of 5 bubbles
"All rooms are excellent."
Read full review
NiftyGrammy wrote a tip Apr 2019
San Antonio, Texas188 contributions113 helpful votes
5.0 of 5 bubbles
"State preferences when you make your reservation."
Read full review
Lori M wrote a tip Jun 2018
Killeen, Texas15 contributions
5.0 of 5 bubbles
"We were on second floor all three times we stayed here, quiet."
Read full review
Not the right property for you?
There are more places to choose from in the Farmers Branch area.
PRICE RANGE
₹6,072 - ₹7,373 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn dallas north hotel dallas, fairfield dallas, dallas fairfield inn
FORMERLY KNOWN AS
Fairfield Inn & Suites Dallas North by the Galleria
LOCATION
United StatesTexasFarmers Branch
NUMBER OF ROOMS
107
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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COMFORT INN & SUITES NORTH DALLAS - ADDISON (Farmers Branch) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Comfort Inn & Suites North Dallas - Addison
Which popular attractions are close to Comfort Inn & Suites North Dallas - Addison?
Nearby attractions include The Cultured Cup (0.4 km), Winn Park (0.2 km), and Sofia Lior Diamonds (0.3 km).
What are some of the property amenities at Comfort Inn & Suites North Dallas - Addison?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Inn & Suites North Dallas - Addison?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn & Suites North Dallas - Addison?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn & Suites North Dallas - Addison?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn & Suites North Dallas - Addison?
Conveniently located restaurants include Fuzzy's Taco Shop, Schlotzsky's, and McDonald's.
Are there opportunities to exercise at Comfort Inn & Suites North Dallas - Addison?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Inn & Suites North Dallas - Addison?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Comfort Inn & Suites North Dallas - Addison?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Comfort Inn & Suites North Dallas - Addison offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Comfort Inn & Suites North Dallas - Addison?
Many travellers enjoy visiting Historic Downtown Plano (15.9 km).
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