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I very seldom write public reviews, as I understand negative reviews have consequences on people. However, in this instance, I believe the review is warranted because it deals with a health and safety issue. This was our first, and likely last, time to stay at...More
Great hotel. Kind staff and conveniently located near Walmart for additional RV parking. Very very clean, comfortable and very VERY quiet hotel!! We drove from Charlotte, NC to Phoenix, AZ and it was by far our most comfortable nights stay.
Thank Dennis S
Response from Margaret S, General Manager at Holiday Inn Express Hotel & Suites EastlandResponded 2 April 2017
We appreciate your feedback and look forward to you staying with us again.
I stayed in a king suite with my two grandchildren. The room appeared to be ok. However, when I pulled the covers back on the bed, I was shocked to find a large area of smeared feces/diarrhea covered by a towel. It was very upsetting...More
1 Thank Ally12
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites EastlandResponded 9 November 2016
Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you....More
This Holiday Inn Express is fairly new and has undergone a recent renovation. The fitness room, which I do not frequent but know people who do, has one treadmill that works. There are other units that are currently being repaired.
The staff is friendly and...More
The staff was friendly and the rooms were clean. We had no issues. The room is pretty large actually with a desk area, a small fridge, microwave and a Keurig coffee maker - they stock 4 pods per day. The bathroom has Bath & Body...More