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Hotel was clean friendly staff. However my reservation was changed. I had reserved a king bed to fit my husband my infant child and myself and when we checked in they were out of king rooms.. so double queen we got. 1 bed was hard...More
Loved this hotel. Very helpful staff. When I called to make a reservation I was thoroughly impressed on the staff. Loved the nice large rooms, comfy bed and pillows.
Will definitely be back. The breakfast area was nice and the food was delicious.
Response from Margaret S, General Manager at Holiday Inn Express Hotel & Suites EastlandResponded 24 April 2017
Thank you for taking the time to write a review. We appreciate your feedback. I am glad to hear you had a positive stay with us. We look forward to having you stay with us again.
Hotel fairly nice. Bed was comfortable. Room was right next to elevator and I never heard any outside noise ! Breakfast was the normal average continental breakfast! Tub drain was VERY slow and NO hot water!! Luke warm only!!! Guest services called exactly at noon...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites EastlandResponded 19 September 2017
Thanks for choosing Holiday Inn Express And Suites Eastland TX and leaving your honest feedback.
Glad to hear that you find our bed comfortable and our room sound proofing satisfactory. I am sorry to read that you were letdown by the level of...More
Checked in really late on a Sunday. Hotel seems clean. Breakfast was super lacking with a half hour to go. Like nothing. Fitness center seemed super awesome when I first walked in but then half the equipment doesn't work. Went to shower and there wasn't...More
1 Thank YourMomLovesToast
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites EastlandResponded 6 September 2017
Thank you for sharing your impressions of your recent stay with us.
I am very happy that the cleanliness of our hotel met your expectations. We strive to provide the best possible service as well as experience and it is always great to...More
We were on a long road trip and wanted to make it through Fort Worth. We have stayed at many Holiday Inns, but this one appeared to be older. The room was quite large, the breakfast was just ok. Nothing impressive. I never saw any...More
Thank Jennifer K
Response from Margaret S, General Manager at Holiday Inn Express Hotel & Suites EastlandResponded 26 June 2017
Thank you for taking the time to do a review. I appreciate your feed back.