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Holiday Inn Express Hotel & Suites Dumas

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#5 of 11 Hotels in Dumas
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Holiday Inn Express Hotel & Suites Dumas
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107 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Dumas
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Showing 107: English reviews
Arlington, Texas
Level Contributor
110 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 29 December 2015 via mobile

Fairly new hotel. Rooms are comfortable and large. They have a good hot breakfast and a nice snack/beverage happy hour. The staff is friendly and helpful. I would definitely recommend this hotel. I would pick a room not so close to the elevator..it can be noisier there.

Helpful?
Thank kbentley
Denver, Colorado
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 November 2015

checking in was fast, i booked the room with points 30 mins in advance, the hotel was ready for me when i got there. the last few times i stayed at best westerns, checking in and out was slow, and billing was inaccurate. this holiday was fast, and the beds were great!

Helpful?
Thank dw980111
Medicine Hat, Canada
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 8 November 2015

The clerk who checked us in seemed very inexperienced. When I asked for a quiet location, she tried to check me in beside the elevator. I guess everyone has to learn sometime, but she should be more aware of the hotel layout before she's allowed to check anyone in. The two clerks lacked professionalism. We were just drifting off to... More 

Helpful?
1 Thank Dave P
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Dear Dave P, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We are glad to know you have appreciated the great service received from your breakfast experience and well liked the... More 

ALEXANDRIA
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 October 2015 via mobile

Stopped thru on way to Colorado for second time. Nice, clean, accessible. Nicely off main highway so no truck noise. Wonderful happy hour with draft beer ( need wine too). Great breakfast. Staff is extremely nice and friendly. Room was very clean. Thanks ya'll!

Helpful?
1 Thank WADE P
Denton, TX
Level Contributor
497 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
Reviewed 10 October 2015

Stayed here for one night this week while in town on business. Pros * Great Location * Clean Rooms * Reasonably fast (4MB/sec.) wi-fi * Extremely helpful and friendly staff Con * Apparently this property was built quickly (like most of the rest of the new properties in town) to capitalize on the oil boom. With quickly often comes cheaply.... More 

Helpful?
Thank Tupelo010835
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Dear Tupelo010835, Thank you for taking the time to review our property. We work hard to make your stay comfortable and pleasant so we are pleased to note that you were satisfied with the clean rooms, reliable WIFI connection, outstanding staff and great location of the hotel. It seems that we were not able to execute an exemplary hotel stay... More 

Level Contributor
181 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 1 October 2015

I arrived on free pancake night which was nice because I didn't have to go out to eat after driving all day. I had some issues with the tv in my room (I'm not mechanically inclinced.) so I went to the front desk. The person on duty came to the room and fixed the problem with the tv. As I... More 

Helpful?
1 Thank J H
San Antonio, Texas
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 17 September 2015

We stayed here to stop over on a long road trip. The staff was very friendly, the room clean, the stay quiet, everything you want. Check in - desk staffed, even though it was late, no waiting around. Platinum status acknowledged and given a room upgrade. The room - clean, modern, quiet. Full bathroom amenities, generous with the the towels.... More 

Helpful?
1 Thank Donna B
GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

We are dedicated to making sure you feel safe, comfortable and most of all happy while you are here. It's a great accomplishment in our eyes when our duties have been proceeded. We do hope you will give us the pleasure of having you stay with us again.Your compliments are marvelous to hear. We do hold ourselves at very high... More 

Irving, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 September 2015

The Dumas HIX has a lot going for it: 1) great location, set back quite a way from US287, 2) courteous staff, front desk, housekeeping, breakfast support, 3) option of soft or firm pillow, 4) great bed, 5) very quiet A/C unit, 6) well balanced options for breakfast, 7) happy hour, 8) and if you are fortunate, the fabulous stars... More 

Helpful?
1 Thank John G
GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Thank you for your kindness. We are pleased you were able to enjoy our exceptional service you were able to experience. Have a Fantastic trip hope to see you soon. More 

Fort Worth
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 26 August 2015

Stayed here a night in August, found the room, furnishings, bathroom, TV, all very nice. The breakfast was especially good, well presented by the lady who was taking care of it. One thing seemed strange to me. During August they were having a special "Pancake Presentation", all the hot pancakes you wanted in the evening, but it went from 8:00... More 

Helpful?
Thank Will S
GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Thank you for taking time to submit a review of our hotel.I'm sorry to hear about the confusion on the way you booked your room thru travelocity if you would please contact the hotel and speak to the GM I can explain it for you. We're very pleased that you enjoyed our special evening " Pancake At Night" promotion from... More 

1 review
Reviewed 22 August 2015

We stayed here in July. We booked with Expedia. At the hotel we paid one room with a credit card and one room cash. When we got home I noticed that Expedia had charged me as well for two rooms. I called and talked to them and they said that they would mail me a money order for the one... More 

Helpful?
Thank Donald H
GM Diana B, General Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

I would like to thank you for taking time to write us about your billing issue's.We are sorry for the inconvenience you experienced due to being double billed.I would like for you to contact the hotel on a personal base so that we can help you resolve your issue or email me your information to hiexpress2365gm@gmail.com.Have a great day and... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites located in back of the Hampton Inn located in Dumas, Texas, located north of Amarillo. This is the perfect location for business or pleasure, offering our 'Hot Breakfast Buffet' to start your day! If you're here for pleasure you are just minutes away from Windows on the Plains Museum, Art Center, Cactus Playa Lake, migrating birds and antique shopping in downtown. Less than an hour from the hotel you can explore Palo Duro Canyon, American Quarter Horse Association Hall of Fame and Lake Meredith also Located only 2 miles from the Moore County Hospital District and the Pheasant Trails Golf Course, The Holiday Inn Express & Suites & Hampton Inn in Dumas,TX is the perfect place for you. Swift & Co., Valero, Venable s Welding/Roustabout, BP, and Pioneer National Resources (CIG), Amarillo College is just a few of the companies that do business in the Dumas area. Wind Energy is a big part of the Texas Panhandle and one of the prime spots in Texas for Wind Energy. Relax in your own elegant room featuring stylish decor and amenities, free WiFi and wireless high-speed including fiber optic at both propertys Internet access, and the best night sleep you had in days. Enjoy a swim in our crystal-clear indoor heated pool & spa or energize in our Fitness Center or free acess to all our guest at the local YMCA must present room key for free ascess to both propertys.Polish that presentation in the business center and we even have the right space for your professional meeting,wedding,baby showers or even birthday partys.We here ready with all you need to make your trip to Dumas a success. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Dumas

Address: 1932 S Dumas Avenue, Dumas, TX 79029
Region: United States > Texas > Dumas
Price Range: ₹ 6,839 - ₹ 7,934 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dumas 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Dumas
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Dumas staff and other travellers.
1 question
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Dumas, Texas

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Questions? Get answers from Holiday Inn Express Hotel & Suites Dumas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book furthest from lobby to avoid noise from the pool - the kids, old and young love it :)”
 of 5 bubbles conniet490, 24 Oct 2016 | Read review
“Quite. Room nice enough”
 of 5 bubbles Gwen2661, 14 Sep 2016 | Read review
“higher floor quieter”
 of 5 bubbles elainemH5404PA, 23 Aug 2016 | Read review
“Ask for a room on the back side of the hotel.”
 of 5 bubbles GrintsumM, 2 Feb 2016 | Read review
“Rooms on the back (west side) are likely to be the quietest; there is only a section of buffalo grass there”
 of 5 bubbles Z3107JJjohng, 10 Sep 2015 | Read review
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