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Holiday Inn Express Hotel & Suites Dumas

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#5 of 11 Hotels in Dumas
Certificate of Excellence
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Holiday Inn Express Hotel & Suites Dumas
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107 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 107: English reviews
Dry Creek, Louisiana
Level Contributor
8 reviews
4 hotel reviews
Reviewed 3 weeks ago via mobile

I have stayed here numerous times with no problems. However, this was a whole different story. I was awakened with the walls shaking. After reporting to front desk, it stop. Just a short while later, it started again. Seems they were having a meeting downstairs but it was affecting the 2nd floor I was on. I again complained only to... More 

Thank Pris B
Management response:

Thank you for your time to write a review. I am sad to hear that you did not enjoy your stay with us on your last visit. I have spoken to front desk about the issues and this kind of behavior from the staff will not be tolerated. We have addressed the issue with the ac unit and it has... More 

Loveland, Colorado
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

I stay here on all business trips to the Dumas area. This hotel is newer, well kept, clean, and comfortable. The rooms are larger than average and the beds, pillows, and linens are very comfortable. The workout room has treadmills, elliptical, and bike. Breakfast is better than most of these hotel chains. Staff if friendly and helpful. Very good value.

Thank Russ H
Management response:

Thank you for your feedback. We appreciate all feedback, positive and negative. We are happy to hear that you enjoyed your stay with us so much, from the rooms, staff, and breakfast. We are please to know that you had such a great stay with us. We look forward to any future stays you might have with us. Thank you... More 

Dallas, Texas
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 October 2016

Staff was friendly and helpful. The room was very clean and without any trace of smoke or lingering odors. Amenities were average and so were the furnishings with the bed just being ok and the mattress a little too hard for me. We enjoyed the breakfast in the morning which was spotlessly put together. Price was reasonable for the area.... More 

Thank Connie T
Management response:

Thank you for your time and letting us know how your stay was. We appreciate all feedback, positive and negative. We are pleased to learn that you enjoyed your stay with us. I am however sad to hear that the bed was not to your liking. I will personally look into seeing what we can do to improve the mattress... More 

Claremore, Oklahoma
Level Contributor
4 reviews
Reviewed 15 September 2016

Room nice. Front desk person helpful. We would stay there again Breakfast needed a little. Gravy not warm Peking good for a small town this was good,,, if you are looking for a good room for a good price this is it,,,,,s

Thank Gwen2661
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Dear Gwen2661, Thank you for choosing to stay with us and leaving a review. We are always happy to provide a consistently clean and comfortable and place for our guests. I appreciate your positive feedback regarding our friendly staff and nice rooms. Your concerns about the breakfast items will be certainly looked into. I apologize for any inconvenience it may... More 

Grapevine, Texas
Level Contributor
7 reviews
Reviewed 4 September 2016

Passing through Dumas on the way to Texas and stopped for the night at this Holiday Inn Express. A sign in the front lobby indicates it's a level 4 rated hotel on Trip Advisor. The hotel lobby smells nice and fresh and is up to date although a dead water bug near the front desk was unpleasant to see. Our... More 

Thank Carol F
Red River, New Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 August 2016 via mobile

My husband and I enjoyed everything about our stay at the Dumas Days Inn, including the spacious, clean room, the quiet setting, and the good breakfast. The only problem for my bad back was the bed, which left me aching and miserable the next morning.

Thank lynn h
Norman, OK
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 August 2016

This place is clean and convenient. The front desk staff went out of their way to find a place for me to have dinner. Then later, they came up quickly to help me with the TV. It is rare to have staff this friendly and helpful.

Thank Victor H
Evergreen, Colorado
Level Contributor
55 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 24 August 2016

I have stayed here twice but only used the pool this time. so nice to swim in a large pool with perfect warm temperature. This time I was also given a suite. I did learn that it is a good idea to ask for the top floor as there was some noise above on my last stay. The people are... More 

Thank Elaine M
Ada, Oklahoma
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 August 2016

We were not planning on stopping for the night but due to some complications we needed a place to stay late and didn't have reservations. The staff was very helpful. The room was clean. We got in late and left early next morning so we didn't get to really take advantage of all that was offered. But we had a... More 

Thank barhdk
Frisco, Texas
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 31 July 2016

Spent the night here as a midway point stop from Dallas to Vail. The hotel is conveniently located off the highway, clustered with several other hotels. Check in went well and the receptionist was customer friendly. However, once in the room problems started that I do not expect from Holiday Inns. I went to start the TV, but it would... More 

1 Thank friscocruiser
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Dumas, responded to this review

Dear friscocruiser, Thank you for writing a review about your stay. We appreciate you highlighting both positive and negative aspects of your stay. We're glad that you found our location convenient, the AC and beds to your liking, as well as the staff service pleasant. We do apologize for the shortcomings, especially the TV issue, and breakfast selection. Rest assured... More 

44 photos of this hotel

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All Management Photos (41)
Hotel & Grounds (11)
Pool/Beach Area (2)
Room/Suite (15)
Bathroom (3)
Dining (4)
Business Centre/Function Rooms (1)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites located in back of the Hampton Inn located in Dumas, Texas, located north of Amarillo. This is the perfect location for business or pleasure, offering our 'Hot Breakfast Buffet' to start your day! If you're here for pleasure you are just minutes away from Windows on the Plains Museum, Art Center, Cactus Playa Lake, migrating birds and antique shopping in downtown. Less than an hour from the hotel you can explore Palo Duro Canyon, American Quarter Horse Association Hall of Fame and Lake Meredith also Located only 2 miles from the Moore County Hospital District and the Pheasant Trails Golf Course, The Holiday Inn Express & Suites & Hampton Inn in Dumas,TX is the perfect place for you. Swift & Co., Valero, Venable s Welding/Roustabout, BP, and Pioneer National Resources (CIG), Amarillo College is just a few of the companies that do business in the Dumas area. Wind Energy is a big part of the Texas Panhandle and one of the prime spots in Texas for Wind Energy. Relax in your own elegant room featuring stylish decor and amenities, free WiFi and wireless high-speed including fiber optic at both propertys Internet access, and the best night sleep you had in days. Enjoy a swim in our crystal-clear indoor heated pool & spa or energize in our Fitness Center or free acess to all our guest at the local YMCA must present room key for free ascess to both propertys.Polish that presentation in the business center and we even have the right space for your professional meeting,wedding,baby showers or even birthday partys.We here ready with all you need to make your trip to Dumas a success. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Dumas

Address: 1932 S Dumas Avenue, Dumas, TX 79029
Region: United States > Texas > Dumas
Price Range: ₹ 6,818 - ₹ 7,909 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Dumas 2.5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Dumas
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Dumas staff and other travellers.
1 question
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Dumas, Texas

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Questions? Get answers from Holiday Inn Express Hotel & Suites Dumas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book furthest from lobby to avoid noise from the pool - the kids, old and young love it :)”
 of 5 bubbles conniet490, 24 Oct 2016 | Read review
“Quite. Room nice enough”
 of 5 bubbles Gwen2661, 14 Sep 2016 | Read review
“higher floor quieter”
 of 5 bubbles elainemH5404PA, 23 Aug 2016 | Read review
“Ask for a room on the back side of the hotel.”
 of 5 bubbles GrintsumM, 2 Feb 2016 | Read review
“Rooms on the back (west side) are likely to be the quietest; there is only a section of buffalo grass there”
 of 5 bubbles Z3107JJjohng, 10 Sep 2015 | Read review
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