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Overall a good stay - Front desk needs to have a basic first aid kit ready at hand, waited 10 mins for a generic bandaid. A bit concerning that there isn't basic first aid equipment at the front desk, not just for guests, but for...More
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Asked to be put away from elevators and ice machines and maybe front desk misunderstood because that's exactly where i was placed. Carpet was filthy, old furnishings, bathroom needs updating and was a bit dirty. Cheap repairs everywhere, onlines photos are deceiving. Also not the...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Dallas Market CenterResponded 2 September 2015
Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant...More
This is an older hotel, as told by the manager. I wouldn't have a problem with that if things were in working order but it's just not worth the price or headache.
Treadmill was out of order but don't advertise having workout equipment that is...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Dallas Market CenterResponded 30 August 2015
Thank you for taking the time to post a review for our hotel. It is nice to see that you were able to appreciate the convenience of our location. However, we regret to know that you did not have a great stay due...More
First let me say if your wanting to stay at the Taj Mahal, don't stay here. This place is a nice hotel to stay to be near some of Dallas's sights. We stayed here to go to American Airlines Center to go to Ringling Bro...More
The biggest plus is the location, it is very convenient if you have work spread across DWF. Good access to airports, Irving & Austin, also provides various options if you plan to travel towards Plano. Hotel is decent, although old. Rooms are comfortable, staff is...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Dallas Market CenterResponded 19 August 2015
Thank you for posting a review for our hotel. It is great to see that you appreciated the convenience of our location, the condition of our rooms, and the helpfulness of our hotel staff. We always strive to give all of our guests...More