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Sheraton Suites Market Center

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Sheraton Suites Market Center
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515 Reviews from our TripAdvisor Community

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Showing 500: English reviews
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Scottsdale
Reviewed 2 weeks ago

A friend of mine said she stayed here on a business trip once and told me all sorts of great things. None of the things she told me were true. I was told breakfast was free and the hotel was in a great area. NOT TRUE AT ALL! Breakfast was far from free, $12 for a basic continental breakfast, I...

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Helpful?
Thank Jessie R
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Jessie R, Thank you for choosing the Sheraton Market Center during your trip to Dallas. I want to take the opportunity to apologize that we did not meet your expectations during your stay with us, I can assure you that this is not common for our property. We take this feedback very seriously and will get this addressed immediately...

Dallas, Texas
Reviewed 2 weeks ago

The location was great - quick access to downtown attractions. The hotel rooms were slightly dated, but not a big issue. My biggest issue was the customer service at check-in. I had booked the hotel room and was meeting a friend there, but due to being held up at work, I arrived a few hours after my friend. My friend...

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Helpful?
Thank traveler4days
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings traveler4days, Thank you for choosing the Sheraton market center during your recent trip to Dallas. We appreciate the feedback and thank you for your comments regarding Ali, we will certainly pass along our thanks to him for being helpful to you. We deeply value service to all of our guest just as we do safety and security. Thank you...

Glendale, Arizona
Reviewed 2 weeks ago

I have spent the last 3 1/2 months staying at the Sheraton Suites Monday through Friday due to work. Although the hotel does need an upgrade, I must comment on the excellent customer service I received. Upon entering, I was always greeted with a smile from those working the front desk. Andre always greeted me by name and the biggest...

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Helpful?
1Thank Patti85307
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Patti85307, Thank you so much for staying with us, we enjoyed having you with us! It was a pleasure to have your group here with us and hope we have the opportunity to welcome you back again soon. We will be sure to thank the team for the service. Thank you for your feedback! Regards, Volkan Tekinkoc

Los Angeles, California
Reviewed 3 weeks ago

After reading some of these reviews on here, I have to laugh!! If you people expect Ritz Carlton Service, then go stay there. If you want your money's worth stay at The Sheraton Dallas Market Center. I understand some hotels need a updating and renovations, what hotel doesn't, but these reviews make it seem like this is the Haunted Hotel,...

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Helpful?
Thank gentrylittle1990
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings gentrylittle1990, Thank you for staying with us, It was a pleasure having you during your trip to Dallas. We certainly appreciate the kind feedback you have given our property and of course our staff. Our goal it to take care of our guest and we certainly appreciate the comments. We will be certain to thank the team and we...

Iuka, Mississippi
Reviewed 3 weeks ago

The staff at this hotel is of 5 star quality. The rooms need to be badly redone. The couch in our room had a huge rip in the seat cushion. The carpets are worn and stained. Make sure you don't get a room on the freeway side. Lots of road noise.

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Helpful?
Thank 43832William
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings 43832William, Thank you for staying with us, we appreciate your feedback. We do apologize about the condition of the guestroom, the conditions and the noise is something that we are addressing in our upcoming renovation. We appreciate the feedback regarding the staff, we will be sure to pass our appreciation along. Look forward to welcoming you back soon. Regards,...

Reviewed 3 weeks ago

I had added a review last time i had stayed and someone form the hotel had emailed back saying renovations are happening . I check with Spg, they said yes renovations have happned and i booked again . Wrong choice . !! the carpets are dirty /hall ways are shabby .. and i would say the elevator looked new but...

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Helpful?
Thank Shikha P
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Shikha P, Thank you again for staying with us, we appreciate the opportunity to welcome you back. Renovations to our guest rooms are coming very soon. Unfortunately there were many projects that we had to complete before our guestrooms such as the elevators which two of three are already complete. We are looking forward to the improvements and we...

torrance, United States
Reviewed 13 January 2017 via mobile

We just arrived and the shuttle driver Richard was soooo awesome and gave us a lovely history and tour of the Dallas city before going to the airport. Such a lovely person and great service. Ali at the service desk was so very hospitable we were very pleased with all the service we received. Will definitely stay again

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Helpful?
Thank cassiej97
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings cassiej97, Thank you for choosing the Sheraton Market Center during your recent trip to Dallas. We appreciate the feedback and will send our Thanks to Richard and Ali. We look forward to welcoming you back and thank you for your feedback! Regards, Volkan Tekinkoc

Reviewed 12 January 2017 via mobile

I stayed here for a week to prepare for an examination. I thought this place offered a great value. There's a small gym and indoor pool, towels were provided. They were in good condition and I used it often. There was also a place to do laundry which was very convenient. There's free Starbucks coffee in the morning and refreshments...

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Helpful?
Thank airamyh
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings airamyh, Thank you for staying with us. Glad to hear that you enjoyed your stay with us and that you got to enjoy some of the hotel's amenities. Appreciate the comments regarding the front desk staff, we will certainly pass along our thank you. We hope to welcome you back again soon and thank you for your feedback. Regards,...

slaton, United States
Reviewed 11 January 2017 via mobile

The hotel was fine and served every purpose a hotel needs to. No complaints at all on that. When we parked a nice employee warned me to protect our tailgate as several had been stolen off of F-250s in this location. Ours wasn't stolen but another vehicles was gone...no complaints just a heads up to other "truck" drivers!

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Helpful?
Thank Holly R
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings Holly R, Thank you for choosing the Sheraton Market Center during your recent trip to Dallas. Nice to hear that you enjoyed your stay with us. We appreciate you bringing this to our attention. Safety and Security is of most to our guest and we are looking into this matter immediately. Thank you for your feedback. Regards, Volkan Tekinkoc

Portsmouth, United Kingdom
Reviewed 5 January 2017

Was put up in this hotel on tour. Great rooms to return to after work and spend time in during down time. Me and my roommate had a double bed each in a bedroom, wich was seperate from the lounge space AND a seperate bathroom room. Had a lot of problems with the Air unit during my two week stay...

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Helpful?
Thank TravellingPerformer
Volkan T, General Manager at Sheraton Suites Market Center, responded to this review

Greetings TravellingPerformer, Thank you for staying with us and we appreciate your feedback. We have shared your feedback with the appropriate team members and are looking into this immediately. We appreciate you bringing this to our attention. Thank you for your feedback. Regards, Volkan Tekinkoc

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Sheraton Suites Market Center Dallas is close to American Airlines Center, JFK museum, Dallas Aquarium and Zoo and West Village restaurants, and has over 4300 square feet of meeting space. ... more   less 

Additional Information about Sheraton Suites Market Center

Address: 2101 Stemmons Freeway, Dallas, TX 75207
Region: United States > Texas > Dallas
Price Range: ₹ 7,527 - ₹ 17,071 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Market Center 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Sheraton Suites Market Hotel Dallas
Sheraton Market Center
Sheraton Hotel Dallas
Dallas Sheraton
Sheraton Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Market Center staff and other travellers.
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Questions? Get answers from Sheraton Suites Market Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not facing the busy road. I hear there is a wing of this hotel that has been updated, I would ask to be in that wing.”
 of 5 bubbles JessieR_12, 7 Feb 2017 | Read review
“Rooms facing Market Center Drive are quieter”
 of 5 bubbles Patti85307, 5 Feb 2017 | Read review
“Rooms were recently redone as far as noise on the sliding door, slept like a baby!!”
 of 5 bubbles gentrylittle1990, 31 Jan 2017 | Read review
“The quieter rooms are on the side opposite the freeway. Even the freeway side isn't bad though.”
 of 5 bubbles tawptool, 24 Nov 2016 | Read review
“Go somewhere else”
 of 5 bubbles MarkPurdue, 14 Oct 2016 | Read review
5 of 5