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3/12/2017 4/12/2017
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    Crowne Plaza Hotel Dallas Downtown

    1015 Elm St, Dallas, TX 75202-3126
    011 91 124 455 1263
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    3/12/2017 4/12/2017
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    US$ 139
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    Traveller (264)
    Room & Suite (144)
    Dining (32)
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    Overview
    • Excellent35%
    • Very good23%
    • Average21%
    • Poor11%
    • Terrible10%
    Travellers talk about
    “west end” (50 reviews)
    “jfk museum” (25 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Reviews (1,328)
    There are newer reviews for Crowne Plaza Hotel Dallas Downtown
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    321 - 325 of 1,252 reviews

    Reviewed 15 March 2016

    The hotel is a perfect location to walk in the West-End historic areas like Old red museum, sixth floor museum, Dallas Aquarium, Perrot Museum. But the room was sticky, during my stay, my floor was planting, it didn't bother me much because I just stayed...More

    Thank Rungkarn S
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 16 March 2016

    Dear Rungkarn S, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and are sorry you felt that your room was sticky and engineering was painting on your floor. Thank you again for...More

    Reviewed 8 March 2016

    I truly enjoyed my stay here. I had a great view of the city skyline and the pool on the 9th floor. My favorite part of my stay was sitting by the pool and watching the city. The lobby area was very nice and there...More

    Thank Dulcé S
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 9 March 2016

    Dear Dulce' S, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your five star experience. We appreciate the feedback and are glad that you enjoyed the great view of the city skyline, the pool. Thank you again for...More

    Reviewed 7 March 2016

    This was NOT a smooth experience. When we got in, the front desk associate explained that there has been some hotel maintenance earlier in the day and that the paint in our room may not be dry. We requested another room because we weren't comfortable...More

    Thank Rhea T
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 8 March 2016

    Dear RheaNs13, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and are sorry for all of the room issues and the lack of communication between our staff. On the evening of your...More

    Reviewed 7 March 2016 via mobile

    Stayed here for 2 nights in March 2016 while exploring Texas. Staff were friendly and willing to help. Room was spacious, clean and quiet with a good view of the city. Enjoyed a dip in the pool. Breakfast was average, maybe a bit on the...More

    Thank Louis F
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 8 March 2016

    Dear Louis F, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your four star experience. We appreciate the feedback and glad that while exploring Texas you found out staff friendly and helpful, the room spacious and clean, and...More

    Reviewed 6 March 2016 via mobile

    Honestly as soon as I arrived at the hotel I did not like the area was a very bad it it was a man on the sidewalk overdosing from drugs I actually had to tell the hotel stuff they called the ambulance for him My...More

    Thank samusaworldwide
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 7 March 2016

    Dear samusaworldwide, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinions. We appreciate the feedback. Sincerely, Brian Angerer Front Office Manager Crowne Plaza Dallas Downtown

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 108 - US$ 231 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 293
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Hotels.com, Splitty, Orbitz, Hotwire, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Crowne Plaza Hotel Dallas Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Dallas >
    • Downtown Dallas
    • Also Known As
    • Dallas West End Hotel ,
    • West End Hotel Dallas ,
    • West End Dallas
    Add Photo Photos
    Traveller (264)
    Room & Suite (144)
    Dining (32)
    Pool & Beach (26)
    Hotel & Grounds (185)
    Bathroom (12)
    Business Centre & Event Rooms (12)
    Nearby
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    .56 km away
     
    Hyatt Regency Dallas
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    Magnolia Hotel Dallas Downtown
    3,404 reviews
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    Omni Dallas Hotel
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    Nearby Restaurants
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    Nearby Attractions
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    .32 km away
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    Ask a question
    Questions & Answers
    Lorrie W
    30 September 2017|
    AnswerShow all 3 answers
    Response from rhiannadow4 | Reviewed this property |
    No, it will not. We went to the Cowboys stadium actually. The hotel shuttle only does a 3 mile radius.
    1
    Vote
    Cathy W
    20 September 2017|
    AnswerShow all 6 answers
    Response from rhiannadow4 | Reviewed this property |
    They do hold 50/night on a credit card for damages and things like that.
    1
    Vote
    maryhmcdow
    19 July 2017|
    AnswerShow all 2 answers
    Response from Hunter R | Reviewed this property |
    The pool is on the top floor and yes it is a rooftop pool but it is very out dated/A bit rundown. I'm not sure where the fitness center is I did not visit the fitness center.
    0
    Votes
    Room Tips
    "Choose the east side."
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    "Speak to Alexander"
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    "Try different lodging"
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    "Book early to get a good rate"
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