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26/11/2017 27/11/2017
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    Crowne Plaza Hotel Dallas Downtown

    1015 Elm St, Dallas, TX 75202-3126
    011 91 124 455 1263
    Hotel website
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    26/11/2017 27/11/2017
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    Savings alert: 18% below average rate

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    US$ 99
    US$ 121
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    Traveller (264)
    Room & Suite (144)
    Dining (32)
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    Overview
    • Excellent35%
    • Very good23%
    • Average21%
    • Poor11%
    • Terrible10%
    Travellers talk about
    “west end” (50 reviews)
    “jfk museum” (25 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Hyatt Regency Dallas
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    Hotel Indigo Dallas Downtown
    957 reviews
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    Homewood Suites by Hilton Dallas Downtown
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    Sheraton Dallas Hotel
    2,811 reviews
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Reviews (1,327)
    Traveller rating
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    1 - 5 of 1,251 reviews

    Reviewed 2 days ago

    We had a wonderful experience spending our 10th anniversary at the Crowne Plaza, Dallas. Very friendly staff members, Neka and Mike, greeted us at the front desk. When they heard it was our anniversary, they were so excited for us. When we asked, they gave...More

    Thank meirnan
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded yesterday

    Dear Meirnan, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your five star experience. We appreciate the feedback and wish you many happy returns. Sincerely, Brian Angerer Assistant General Manager Crowne Plaza Dallas Downtown

    Hotel's Favourite
    Reviewed 23 August 2017 via mobile

    just 3 blocks walking to convention center, restaurant on-site made breakfast convenient, I included breakfast in my reservation, bed comfortable & clean, staff very attentive & helpful, luggage storage was easy & employee helpful.

    1  Thank fabfemale40
    Response from Matthew K, Manager at Crowne Plaza Hotel Dallas DowntownResponded 25 August 2017

    I'm so happy that our helpful and attentive staff could help make your stay wonderful! Thanks for the notes about our clean and comfortable rooms. I appreciate you taking time to leave us a review. Best, Michael Renner, Front Desk Manager

    Reviewed 3 days ago

    The comments posted are accurate. Location is great but the facilities are dated as is the decor. Staff was pleasant but not as engaged as I would have preferred The staff was amazingly uninformed regarding nearby dining options and the like. Coordination with the shuttle...More

    Thank michael a
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 2 days ago

    Dear Michael A, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your opinion. We appreciate the feedback and sorry if you felt our staff was uniformed regarding nearby dining options. Thank you again for staying and we wish...More

    Reviewed 1 week ago via mobile

    the location of this hotel is good. in walking distance are the kennedy memorial and the street where jfk was murdered. the check-inn was not really friendly we had a room on the 19.floor and we could hear the noise from the street. safe did...More

    Thank 13hawaii
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 1 week ago

    Dear 13hawaii, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and wish you the best. Sincerely, Brian Angerer Assistant General Manager Crowne Plaza Dallas Downtown

    Reviewed 2 weeks ago via mobile

    It’s immediately apparent how old this place is. Then when you get to the floors, you can tell there’s been no renovation whatsoever. The latch on my door directly hit the light switch. The shower curtain isn’t as long as the tub which led to...More

    1  Thank lthornton79
    Response from Brian A, Front Office Manager at Crowne Plaza Hotel Dallas DowntownResponded 1 week ago

    Dear Valued Guest, Thank you for staying with us at the Crowne Plaza Dallas Downtown and for sharing your experience. We appreciate the feedback and wish you the best. Sincerely, Brian Angerer Assistant General Manager Crowne Plaza Dallas Downtown

    Hyatt Regency Dallas
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    Homewood Suites by Hilton Dallas Downtown
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    Sheraton Dallas Hotel
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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$ 109 - US$ 233 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 293
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Booking.com, Travelocity, Splitty, Orbitz, Hotwire, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Crowne Plaza Hotel Dallas Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Dallas >
    • Downtown Dallas
    • Also Known As
    • Dallas West End Hotel ,
    • West End Hotel Dallas ,
    • West End Dallas
    Add Photo Photos
    Traveller (264)
    Room & Suite (144)
    Dining (32)
    Pool & Beach (26)
    Hotel & Grounds (185)
    Bathroom (12)
    Business Centre & Event Rooms (12)
    Nearby
    Hyatt Regency Dallas
    4,191 reviews
    .76 km away
     
    Homewood Suites by Hilton Dallas Downtown
    873 reviews
    .07 km away
     
    Sheraton Dallas Hotel
    2,811 reviews
    .91 km away
     
    Hotel Indigo Dallas Downtown
    957 reviews
    .87 km away
     
    Nearby Restaurants
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    .25 km away
    Urban Blend Coffee Co.
    7 reviews
    .18 km away
    Nearby Attractions
    Dallas World Aquarium
    3,893 reviews
    .32 km away
    Dallas Holocaust Museum
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    .37 km away
    Old Red Museum
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    .43 km away
    John F. Kennedy Memorial Plaza
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    .35 km away
    Ask a question
    Questions & Answers
    Lorrie W
    30 September 2017|
    AnswerShow all 3 answers
    Response from rhiannadow4 | Reviewed this property |
    No, it will not. We went to the Cowboys stadium actually. The hotel shuttle only does a 3 mile radius.
    1
    Vote
    Cathy W
    20 September 2017|
    AnswerShow all 6 answers
    Response from rhiannadow4 | Reviewed this property |
    They do hold 50/night on a credit card for damages and things like that.
    1
    Vote
    maryhmcdow
    19 July 2017|
    AnswerShow all 2 answers
    Response from Hunter R | Reviewed this property |
    The pool is on the top floor and yes it is a rooftop pool but it is very out dated/A bit rundown. I'm not sure where the fitness center is I did not visit the fitness center.
    0
    Votes
    Room Tips
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    "Try different lodging"
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    "Book early to get a good rate"
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