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DoubleTree by Hilton Hotel Dallas - Campbell Centre

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#38 of 197 Hotels in Dallas
GreenLeadersSilver level
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1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Dallas - Campbell Centre
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582 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Dallas - Campbell Centre
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Showing 571: English reviews
Philadelphia, United States
Reviewed 9 May 2016

I have stay at least 30 nights at the Market Center Doubletree and I much prefer it to this one. This is newer but the staff are not friendly. They don't treat you like a valued guest. My room key stopped working 3 time. Finally they discovered a malfunction in the lock. The first 2 times they said it was...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Doug M
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Dallas - Campbell Centre, responded to this review

Dear Doug M, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. Additionally, we’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that...

Dallas, United States
Reviewed 9 May 2016

Our organization has used this hotel for large meetings requiring use of rooms, AV equipment and banquet services. We have always experienced a high level of customer service. Staff from all levels of service within the hotel are responsive to the needs to over 100 guests.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Gracie D
Bryant, United States
Reviewed 3 May 2016

Hotel offered great meeting space and service. My room was quiet even though right by the elevator. My room was clean with a plentiful supply of towels, extra blanket, pillows, etc. Ate at the restaurant and the food and service were great. Staff was friendly, but we had some new staff that needed additional training.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cristy S
Coffee Springs, Alabama
Reviewed 2 May 2016

I'd originally booked a king bed suite, because suites generally mean the bed's away from the hallway and hallway noise. At this Doubletree, that's not the case. In the suite, the bed's right by the door, with the sofa back away from the door. While lying in bed you could hear the elevator bell plus everyone coming and going in...

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Helpful?
Thank Jude F
Houston, Texas
Reviewed 1 May 2016

The most kid unfriendly hotel I've ever stayed at. Extremely rude staff that were clearly annoyed with kids being there. They shouldn't open up their hotel to kids. We had to have our room sprayed every night because it smelled like an ashtray.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 339melanieg
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Dallas - Campbell Centre, responded to this review

Dear 339melanieg, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. As well, we apologize for the odor you encountered during your stay, and we’re taking steps to make sure it...

Reviewed 30 April 2016

Room was Sub Par. Have had nicer bath cabinets at Motel 6. There were NO towel racks in the bathroom. Bathtub was cracked, missing drain plug and water drained slowly. Make It Right promise and best price on room was not honored. yes I am a HHonor member.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank patsQ1955GZ
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Dallas - Campbell Centre, responded to this review

Dear patsQ1955GZ, We’re sorry we didn’t provide the quality of amenities and room quality you deserved during your recent stay at our hotel. We apologize for the issues encountered and we’re working with our team to ensure the situation doesn’t happen again. If you return to our area, we hope you’ll stay with us again and give us an opportunity...

Oak Creek, Wisconsin
Reviewed 29 April 2016

Much of the staff seemed preoccupied and not focused on their guests. Had to wait for a table at breakfast with the restaurant empty because nobody was cleaning tables resulting in a empty restaurant with dirty dish covered tables. Careful walking around your room barefoot. The dirty carpeting turns the bottom of your feet black.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Bob M
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Dallas - Campbell Centre, responded to this review

Dear Bob M, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. As well, we’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we...

Argyle, Texas
Reviewed 27 April 2016

I was disappointed with the service we received. We placed request for morning breakfast room service card on door the night before. The next morning the card had not been picked up and we did not have our breakfast. We had to then call in the order and it took an hour for us to receive our meal. On Sunday...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Pat K
Dallas, Texas
Reviewed 27 April 2016

Find an alternative place to stay , the employees couldn't care less if you are a customer. The breakfast was average at best. Even the door man didn't welcome me as a guest... the call centre is a gong show... the best part of my trip was leaving

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank X7758LEdavidj
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton Hotel Dallas - Campbell Centre, responded to this review

Dear X7758LEdavidj, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and will reach out to you shortly to further assist. We hope that...

Scottsdale, Arizona
Reviewed 25 April 2016

Hotel was conveniently located. Staff was friendly and breakfast was good (great omelette) made to order. If your bored the comedy club is well known in the area so there is something to do without leaving the hotel (Thursday is open Mic).

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank davidcL4956ZH

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Feel welcomed at DoubleTree by Hilton Hotel Dallas - Campbell Centre and savor a warm, freshly baked DoubleTree chocolate chip cookie. Situated within easy access of Central Expressway and Northwest Highway, this Dallas hotel is close to Park Lane and Lovers Lane DART rail stations. Discover nearby Dallas attractions within a three-mile radius via the hotel's complimentary shuttle service. Each of this Dallas hotel's inviting accommodations boasts stunning city vistas from floor-to-ceiling windows. Unwind in a spacious guest room and stay productive at the large desk with WiFi or upgrade to a Junior Suite with a combined sleeping room and living area. Enjoy all the support you need for business in the complimentary business center. Situated close to a wide range of business corporations, this Dallas - Campbell Centre hotel presents over 15,000 sq. ft. of meeting space for up to 700 guests. Celebrate your dream wedding in the rooftop ballroom and admire spectacular Dallas views or host a corporate event in a professional boardroom. Enjoy an evening of fun and laughter at this Dallas hotel's Backdoor Comedy Club, named 'best comedy club' by D Magazine and the Dallas Observer. Feel relaxed in the warm and comforting atmosphere of Dallas restaurant, Brass Cactus and tasty international dishes. Stay active in the fitness center with modern equipment or explore nearby Dallas dining and shopping options within close walking distance of the hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Dallas - Campbell Centre

Address: 8250 North Central Expressway, Dallas, TX 75206
Region: United States > Texas > Dallas
Price Range: ₹ 8,334 - ₹ 15,928 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Dallas - Campbell Centre 3.5*
Number of rooms: 300
Reservation Options:
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Also Known As:
Doubletree Dallas
Dallas Doubletree
Doubletree Hotel Dallas Campbell Center
Hotel Style:
#6 Green Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Dallas - Campbell Centre staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Dallas - Campbell Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a corner room (like 1501)-they have great views”
  • typical corner room
  • comfortable bed
  • very nice towels, not much counter space for your stuff (unfortunately typical in hotels), dated
  • note modern USB recharge ports for your electronic stuff
 of 5 bubbles R2191TRjasonw, 31 Jan 2017 | Read review
“try to get a room overlooking the front of the hotel!”
 of 5 bubbles Billary, 10 Jan 2017 | Read review
“Use the app for online check-in and choose a room looking south so you can have a view of the city.”
 of 5 bubbles 890StevenB, 22 Nov 2016 | Read review
“Higher up means less highway noise. There are freeways all around”
 of 5 bubbles , 28 Sep 2016 | Read review
“ask for one of the remodeled rooms”
 of 5 bubbles Shelly705, 30 Aug 2016 | Read review
5 of 5