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Sheraton Dallas Hotel by the Galleria

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#57 of 200 Hotels in Dallas
GreenLeadersSilver level
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603 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Dallas Hotel by the Galleria
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Showing 582: English reviews
Boston
Reviewed 29 May 2014

They make you pay for parking! it's like $6 or something, not terrible, but c'mon! The public areas of the hotel are brand new, it looks great. The rooms are OK. This location is further from the center than I would've liked but with the DNT, it's easy to get to. They didn't recognize my SPG gold status, which left...

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Helpful?
Thank hauntas
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Hauntas Thank you for your feedback and taking the time to post a review. As a management team we take all comments seriously and share them with our staff. I wanted to take a moment to apologize for the problems that you experienced during your check-in. We have followed up with our staff to ensure we are welcoming, and...

Dallas, Texas, United States
Reviewed 28 May 2014 via mobile

I was a little disappointed in the Club Level. It was quiet minus the kids I heard, but the amenities didn't seem better than the average room. I found out that on weekends there was no cocktail hour or horsdvres. The rooms however were nice, super clean. The shuttle will take you to the mall or a 3 mile radius,...

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Helpful?
Thank voiceofandrea
Little Rock, Arkansas
Reviewed 28 May 2014 via mobile

This hotel doesn't look fabulous on the outside but the inside is great. The lobby is big and open with a nice restaurant/bar. The service and food were wonderful. The room was nice and very clean. We stayed on the Sheraton club floor and found it well worth the money. The pool looks dirty but it's not. The brown bottom...

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1Thank Mrjagerbomb
Colorado
Reviewed 27 May 2014

I travel a lot and quite often to Dallas. I recently had to go out for a conference at a sister Starwood property (Westin at Galleria). Normally I would have stayed at the Westin as I love the property and that is where the conference was. In this case, our marketing team had made the reservations for several of my...

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Helpful?
Thank OilGas-RoadWarrior
London, England, United Kingdom
Reviewed 22 May 2014 via mobile

I enjoyed staying at this hotel. They have a great gym and a very nice pool that has great sunlight in the afternoons. The club room options are limited for breakfast and even more limited for Hors d'oeuvres. The variety is not as good as I have found in other Sheraton hotels.

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Helpful?
Thank Tom H
Manny V, Manager at Sheraton Dallas Hotel by the Galleria, responded to this review

Dear Tom H, Thank you for your feedback and taking the time to post a review. I reviewed your comments regarding your stay with us at the Sheraton Dallas Hotel by the Galleria. As a management team we take all comments seriously and share them with our staff. I wanted to take a moment to apologize for the Sheraton Club...

Orlando, Florida
Reviewed 19 May 2014

As a frequent traveler, I feel it should be known when a hotel goes over and above. The Sheraton Dallas/Galleria was a very clean, comfortable hotel. The staff was very accommodating to my needs, and very friendly. I recommend for the “C’s” Comfort, Convenience and Cleanliness.

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Thank SassyG23
Moraine, Ohio
Reviewed 19 May 2014

While there on business everyone was very helpful and assisted us when we were unable to pull up our presentation for work, they were nice enough to let us back in their office and use their laptop so we could get our work done.

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Thank Amanda S
Reviewed 17 May 2014

My wife and I stayed here for our anniversary. Front desk help was very friendly and even gave us complimentary chocolate strawberries. Rooms are large but bathroom is a little small. Very close toThe Galleria mall for great shopping

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Thank Kavin1301
Orange County, California
Reviewed 16 May 2014

I stayed at the Sheraton Dallas/Galleria when all flights back to So Cal from DFW were cancelled...and all hotels (all kinds/every level) in the immediate airport area were already booked up (ongoing severe weather conditions). I arrived at the Sheraton at 12:45 at night (technically in the morning), exhausted & stressed, and was immediately put at ease by very professional...

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Helpful?
Thank spasungirl
Kent, Washington
Reviewed 13 May 2014 via mobile

Brand name is good as they says. I will stay again. I book through LTC on same day I stayed. There was no booking on system but still they give me a room. Friendly and nice people. They have shuttle bus running with in 5 miles distance. If you driving by your self, beware of toll roads. Toll roads change...

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Helpful?
Thank Nepalisunil

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Newly refreshed after an extensive $17 million renovation, The Sheraton Dallas Hotel by the Galleria offers a contemporary space with upgraded amenities and a welcoming design. Located three blocks away from the Galleria Mall, our hotel is surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor.Warm and comfortable, our guest rooms will make business and leisure travelers feel right at home. Great standard amenities such as High Speed Internet Access, a working desk, and an ergonomic chair will keep you connected to what’s important.After a busy day, you can relieve your stresses with a little exercise or relaxation in the state-of-the-art fitness center and outdoor pool. Or if you’d prefer to explore the city, we offer complimentary transportation to and from nearby locations—including the Galleria Mall, where you’ll find Macy’s, Saks Fifth Avenue, Nordstrom’s, and over 400 specialty shops and boutiques, as well as an indoor skating rink. ... more   less 

Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B Johnson Fwy, Dallas, TX 75244-6002 (Formerly Sheraton Dallas North Hotel by the Galleria)
Region: United States > Texas > Dallas
Price Range: ₹ 7,346 - ₹ 18,670 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
Number of rooms: 309
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Also Known As:
Dallas Sheraton
Hotel Style:
#7 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dallas Hotel by the Galleria staff and other travellers.
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Questions? Get answers from Sheraton Dallas Hotel by the Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
 of 5 bubbles TomL634, 9 Dec 2016 | Read review
“Upper floors best view of Dallas area.”
 of 5 bubbles FLH08, 29 Nov 2016 | Read review
“rooms on floor 7 and above do have microwave and fridge, the view is also better in a higher level.”
 of 5 bubbles petrav98, 23 Nov 2016 | Read review
“Test the A/C Unit first”
 of 5 bubbles AldoZ_11, 15 Nov 2016 | Read review
“rooms on the north side are quieter”
 of 5 bubbles tdsbu, 20 Oct 2016 | Read review
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