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Doubletree Dallas Near the Galleria

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789 Reviews from our TripAdvisor Community

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Showing 774: English reviews
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Orange, United States
Reviewed 3 days ago NEW

Stayed here for a business trip. Nice hotel, only issue was room key did not work, however staff was very friendly and helped me immediately. Cookies were delicious. I was hoping hotel was near DART but the shuttle was eager to help me where I needed to go.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank laurarL7812HW
HOTEL’S FAVOURITE REVIEW
Reviewed 25 January 2017 via mobile

Check in on the app is easy and fast, it also lets you choose your room and gives you a virtual tour to make sure you get your needs met. Arriving was a total great surprises since we got upgraded to a suite with double bath, living room, kitchen and dinning room. Installations are comfortable and staff is friendly and...

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Helpful?
Thank 624hildar
About Hotel's Favourite Review
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear 624hildar - thank you for staying with us and for taking the time to let us know about your visit! We are pleased to see that you enjoyed our new Digital Check-in option and that we were able to upgrade you! We appreciate your loyalty and hope that the upgrade conveyed our sincerity. We look forward to your next...

Dallas, United States
Reviewed 4 days ago NEW

Hotel is in good location. Rooms appeR to be under renovation but that was t explained when checking in (loud hammering, banging throughout the day. Lobby had a funny smell first night which seemed to be coming from foundation/water attraction in Lobby. The next day it smelled of chorlrine which was a much better smell. Some Front Desk staff but...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Jack P C
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear Jack P C - thank you for your review of our hotel. We apologize for the challenges that you encountered and are happy that we were able to connect with you to address them. We look forward to your next visit and hope to be able to provide you with a more positive experience! Many thanks!

Little Rock, Arkansas
Reviewed 1 week ago

Clean Rooms, reasonable rates, friendly staff. Short distance from Medieval Times. The food was average. Noise level average. Wish there was more for a "family" Service was average to good. The rate was a little high for the hotels in the same area.

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Helpful?
Thank Michelle M
Ruston, Louisiana
Reviewed 1 week ago

The hotel lobby and lounge area was nice. The room was average. The bathtub was rusted badly with some areas painted over. Part of my stay was access to the executive lounge, but it's not open on the weekend, so the breakfast option in the lounge was not available. I was disappointed to find that out.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank beighner
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear beighner - thank you for choosing our hotel for your visit to Dallas. We apologize that your stay was not as you had hoped and regret if we failed to inform you of the alternative options available in lieu of our Executive Lounge. We do offer the lounge access Monday through Friday and provide certificates on weekends to be...

Reviewed 1 week ago

We arrived way before the normal check in time and the front desk allowed us to still check in early so that we could sleep and relax!! It was above and beyond!! room was awesome and beds were comfortable... LOBBY/bar is fantastic with the stairstep areas in the bar area for small meetings or solo time!!

Review collected in partnership with DoubleTree by Hilton
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Thank 638bonnieb
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear 638bonnieb - thank you for your review of our hotel! We appreciate your kind words regarding our staff and are pleased that we took great care of you during your stay. We look forward to your next visit and wish you all the best!

Tampa, Florida
Reviewed 1 week ago

Looking forward to the update of this Hilton. The outside was really uninviting/ran down. A simple pressure wash and more lighting would help. There is a restaurant directly across the street which was convenient during the stay. Hotel is close to the highway. Again, really basic, especially for a Hilton property

Review collected in partnership with DoubleTree by Hilton
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Thank TravelGeek813
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear TravelGeek813 - thank you for choosing our hotel for your visit to Dallas. We regret that our hotel did not meet your expectations and would like to let you know that we are currently undergoing a refresh! While the hotel may not be brand new, we will definitely have a more updated look! We hope that you will return...

Dallas, United States
Reviewed 1 week ago

this was an excellent hotel to stay and during our weekend event. the staff is excellent and go out of their way to make sure things are to your satisfaction. i would highly recommend the bar even if you don't drink and try the buffet

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank coryy889
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear coryy889 - thank you so much for taking the time to share your experience at our hotel. Our staff will certainly appreciate your kind words, as they work hard everyday to improve our service! We hope you'll be returning soon and thank you again for your time.

Happy, Texas
Reviewed 1 week ago

Very nice place to stay at a great price. Friendly staff. Great rooms. Great atmosphere and so close to the mall My kids were welcomed with a smile and a tasty cookie. I would definitely stay here again. Perfect!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank victoria g
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear 331 victoriag - thank you so much for your wonderful review of or hotel and staff. We are pleased to see that our team was friendly and accommodating to you and your family! We hope you will be returning soon and look forward to your visit!

Indianapolis, Indiana
Reviewed 2 weeks ago

This hotel was great and the staff was very very friendly and helpful. The rooms were nice and clean as well as quiet considering the hotel was sold out for our convention weekend. The location was awesome as Saltgrass was just across the parking lot.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kendra M
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear Kendra M - thank you for taking the time to review our hotel. We appreciate your feedback and are pleased that our location met your needs! Our staff looks forward to your next visit and thank you for your kind words. Many thanks!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located in North Dallas 1 mile from Galleria Mall. 10 story luxury hotel with beautiful atrium and three concierge floors. ... more   less 

Additional Information about Doubletree Dallas Near the Galleria

Address: 4099 Valley View Lane, Dallas, TX 75244
Region: United States > Texas > Dallas
Price Range: ₹ 7,165 - ₹ 15,242 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Dallas Near the Galleria 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Doubletree Dallas Near The Galleria Hotel Dallas
Hotel Style:
#37 Business Hotel in Dallas
#39 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Dallas Near the Galleria staff and other travellers.
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Questions? Get answers from Doubletree Dallas Near the Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the corner rooms near the elevators. There was a loud mechanical bang on a regular basis all night.”
 of 5 bubbles sistahsays, 1 Feb 2017 | Read review
“great views on the higher levels.”
 of 5 bubbles M9908JCrichards, 28 Sep 2016 | Read review
“Any problems let them know. Can't do anything when you are already back home.”
 of 5 bubbles jojobaby76, 13 Sep 2016 | Read review
“Ask for a quiet room then go check it out, see if it meets your needs. They are more than happy to meet you needs.”
 of 5 bubbles 432MarkW432, 16 Aug 2016 | Read review
“Free WiFi with HHonors. Rooms facing south are bound to have views of downtown.”
 of 5 bubbles theboywanderz, 6 Aug 2016 | Read review
5 of 5