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Doubletree Dallas Near the Galleria

HotelsForEveryoneUS$ 165*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 351*
US$ 165*
Great Deal
US$ 168*
US$ 168*
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Doubletree Dallas Near the Galleria
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800 Reviews from our TripAdvisor Community

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Showing 785: English reviews
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Austin, United States
Reviewed 1 week ago via mobile

This is by far the worst property of the four I actually gave all the other Hilton Garden Inns and Hamptons a 4 or 5 star rating but this one gets a single star. This hotel seems to be under the delusion that the best way to handle customer grievances is to ignore them instead of making their management and...

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Helpful?
Thank Edgar H
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear Edgar H - thank you for visiting our hotel and for taking the time to share your experience. I apologize for the challenges you encountered at our hotel. We are currently undergoing a hotel refresh and have, at any given time, 20% of our guestrooms out of service. This does affect our ability to honor requests for room types...

Fort Worth, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 2 April 2017

Undergoing beautiful remodeling now, floor by floor I suppose (6 is complete--very lovely), this Doubletree is a gem, close to N Tollway and 635 but private, quiet. Highly recommended. And room service was prompt and delicious.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank pkhendricks
About Hotel's Favourite Review
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear pkhendricks - thank you for taking the time to share your experience at our hotel! I can't tell you how much we appreciate your feedback regarding our newly refreshed guestrooms! We get to see the finished product daily, but we never really get to experience it as a guest - so your comments help us to know that we...

Reviewed 4 weeks ago via mobile

This isn't the right time to visit this hotel. They are currently undergoing much needed renovations which they mentioned on the site when I was booking. I didn't realize how intense and noisy it would be. The renovation works start quite early about 8 or 9 am and carry on all through the day. And it was really dusty and...

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Helpful?
2Thank Inaingo O
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear Inaingo O - thank you for visiting our hotel and for letting us know how your stay was. I regret that we fell short of your expectations this time due to our renovation efforts. Please know that we plan on completing this project by September 2017 and know that our new look will be worth visiting again! We value...

Nacogdoches,Texas
Reviewed 4 weeks ago

Very friendly and helpful. Rooms were nice and comfortable. The TV was ok. . Food was good with a nice variety at reasonable prices. Service was good. Small and cozy bar with a nice bartender. I would come back again .

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Helpful?
Thank Sputerbug
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear Sputerbug - thank you so much for your review of our hotel! I am pleased to see that our team took great care of you during your stay. We hope to see you again in the near future and wish you all the best during your future travels!

new york, United States
Reviewed 5 weeks ago

Terrible noise & dust but they don't want you to know. And the wifi sucks!!! Breakfast was terrible. Staff tries but obviously management has not empowered them to take care of you as they are trying to get as much $ as possible during demolition. Worth $75 a night-tops.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank I7818IXwilliamb
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear I7818IXwilliamb - thank you for sharing your experience at our hotel. I apologize for the negative experience you had at our hotel. I regret if it seems as though we have tried to keep our hotel refresh a secret, as we have posted information on our website as well as all other booking engines that we are undergoing this...

Newport News, Virginia
Reviewed 16 April 2017

Stayed here a few days for work; I was a little dissatisfied with the breakfast attendants and food selection during breakfast; I would've preferred to have a refrigerator and microway in the room as well.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Aishia E
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear Aishia E - thank you for your review of our hotel. I regret that our team during breakfast fell short of your expectations. This is definitely an area that will be addressed for the future. Our guestrooms do not currently have refrigerators and microwaves in them, but it is an amenity in which we offer alternatives. I regret if...

Atlanta
Reviewed 16 April 2017

The renovations currently being conducted should give you cause for concern. I'd advised saying at another Hilton until they're complete bc they negatively affect your stay and the level/quality of service this Hilton should be providing

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kyle A
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear Kyle A - thank you for visiting our hotel and for sharing your experience. I apologize for the inconvenience you encountered with our renovation efforts. While we are trying our best to minimize the impact of this project, I understand that it is not 100% possible to eliminate disruptions to our guests. The renovation is slated for completion this...

Calgary, Canada
Reviewed 15 April 2017 via mobile

This was is an award winner: Worst Hotel I've ever visited. Construction/renovation is well underway which is fine but the sign indicating 9:00-5:00 disruption is not true. Banging, drilling, in the room above starting at 7:00am, security banging on doors at 3:00am, dirty dated rooms, poor costumer service. Beds are good as the only plus other than location.

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Helpful?
Thank CowtownSoccer
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear CowtownSoccer - thank you for giving us the opportunity to address your concerns. I apologize for the noise disturbances you encountered during your stay with us. Yes, we are under renovation, and work is scheduled to be done only from 9am to 5pm daily. I regret that our team disregarded this time allowance and have addressed it appropriately for...

Worcestershire, United Kingdom
Reviewed 8 April 2017 via mobile

Located a few miles away from Downtown and quite near the Galleria shopping centre. A car us a must although the hotel minibus runs a shuttle to the Galleria. We stayed on the 9th floor and there was some building work going on during our stay. We stayed over a weekend and other guests tended not to be business related...

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Helpful?
Thank Lovetotravel8894
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear Lovetotravel8894 - thank you for staying with us and for taking the time to let us know about your experience! I appreciate your feedback! I apologize for the noise disturbance you encountered and will work with our security team to be more vigilant about monitoring excessive noise on our guestroom floors. We are slated to complete our renovation Fall...

Milwaukee, United States
Reviewed 5 April 2017

Subpar experience. Rooms very dated. Remodeled rooms have a terrible odor, and remodeling is purely cosmetic; no real updates to dated bathroom or central A/C outlets that were caked with debris. Construction very intrusive.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 80mink
Moon L, Director of Rooms at Doubletree Dallas Near the Galleria, responded to this review

Dear 80mink - thank you for reviewing our hotel from your most recent stay. I regret that our remodeled rooms did not meet your expectations. The remodel is, indeed, cosmetic in nature, as we felt it was time to update the rooms you mentioned are dated. We have yet to complete the project, so there are several floors that have...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Concierge
Official Description (provided by the hotel)
Located in North Dallas 1 mile from Galleria Mall. 10 story luxury hotel with beautiful atrium and three concierge floors. ... more   less 

Additional Information about Doubletree Dallas Near the Galleria

Address: 4099 Valley View Ln, Dallas, TX 75244-5002
Region: United States > Texas > Dallas
Price Range: ₹ 7,040 - ₹ 14,080 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Dallas Near the Galleria 3.5*
Number of rooms: 290
Reservation Options:
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Also Known As:
Doubletree Dallas Near The Galleria Hotel Dallas
Hotel Style:
#37 Business Hotel in Dallas
#39 Romantic Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Dallas Near the Galleria staff and other travellers.
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Questions? Get answers from Doubletree Dallas Near the Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check before booking to see if they are having graduation parties or big convention as it can get loud and hard to find close parking”
Sputerbug, 29 Apr 2017 | Read review
“Avoid the corner rooms near the elevators. There was a loud mechanical bang on a regular basis all night.”
sistahsays, 1 Feb 2017 | Read review
“great views on the higher levels.”
M9908JCrichards, 28 Sep 2016 | Read review
“Any problems let them know. Can't do anything when you are already back home.”
jojobaby76, 13 Sep 2016 | Read review
“Ask for a quiet room then go check it out, see if it meets your needs. They are more than happy to meet you needs.”
432MarkW432, 16 Aug 2016 | Read review
5 of 5
HotelsForEveryone
US$ 165* /night
View Deal
Doubletree.comUS$ 168
Orbitz.comUS$ 168
AMOMAUS$ 351
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Prices are for 1 room, 2 adults
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