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Crowne Plaza Dallas Market Center

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570 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Dallas Market Center
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Showing 553: English reviews
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 June 2014

My sister, myself and 8 yo nephew stayed here on Saturday. The 1st thing we noticed is the hotel is in the ghetto with actual hookers and seedy strip clubs all around. Next was how dirty the elevators and hallways were. The room was okay but not worth the $200.00 I paid. Myself and nephew are currently on antibiotics and... More 

Helpful?
1 Thank NurseTori
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear NurseTori, Thank you so much for taking time to write a review about the property. We appreciate the comments you provided about your recent stay with us here and for bringing these matters to our attention. We are very sorry about the issues you had, making this stay unsatisfactory. We would also like to apologize for the way it... More 

Edmond, Oklahoma
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 June 2014 via mobile

This place looks like it has been recently renovated, but will not stay new looking for long. The floors needed vacuuming, the elevator smelled bad, the pool area is in dire need of cleaning. The restaurant is over-priced for what taste like prepackaged food. The staff was very rude and condescending. The location is next to a strip club, across... More 

Helpful?
Thank Ksks1234
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Ksks1234, Thank you so much for taking time to write a review about the property. We appreciate the comments you provided about your recent stay with us here and for bringing these matters to our attention. We are very sorry about the issues you had, making this stay unsatisfactory. We would also like to apologize for the way it... More 

Topeka, Kansas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 June 2014

We have stayed at the Crown Plaza Market Center for a few years -- the people are WONDERFUL! From the bartender, shuttle driver, front desk people - they all really seem to enjoy their job! Rooms are wonderful and you cannot beat the breakfast!

Helpful?
1 Thank Ann O
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Ann O, Thank you for for staying at the Crowne Plaza Dallas Market Center and for raving about the bartender, shuttle driver, and front desk staff. Our chef will be pleased to know that you enjoyed the breakfast as well. We are glad that you had an "AWESOME" experience with us and thank you so much for the wonderful... More 

Dallas, Texas
1 review
Reviewed 31 May 2014

I booked this room within a week of my trip. No issues with reservation or check-in. Staff very welcoming from the get go. Room was clean and refreshing. Any requests I had were answered right away and without issue. I look fwd to staying here again.

Helpful?
Thank Jptx1963
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Jptx1963, I am pleased to hear that you enjoyed your stay. I hope to see you again soon. If you need anything, please give us a call and we will assist you. Sincerely More 

Tyler, Texas
Level Contributor
274 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 670 helpful votes
Reviewed 30 May 2014

Was greeted warmly by outstanding staff at the front desk that made check-in a breeze and placed in king bedroom on the 3rd floor. Our room was spacious with free wi-fi, flat screen tv, nice bathroom with tub/shower and a very comfortable king bed. (Much more comfortable than the Murphy bed at the Anatole I experienced last week.) I found... More 

Helpful?
Thank STM0041
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear stm0041, I am very glad to hear that you were pleased with your stay. I hope to see you back again when you return to the area. If there is anything you need, please do not hesitate to reach out to me. Sincerely, More 

Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2014

The staff was exceptional and went over and beyond, especially Kelly and catered to my every need. I needed a refrigerator in my room, no problem, they made it happen but the way they handled whatever I needed was awesome

Helpful?
1 Thank simmie111
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Simmie111, Thank you so much for choosing the Crowne Plaza Dallas Market Center during your visit in Dallas. We are glad you had a "Great Weekend" with us and thank you so much for the wonderful comment. We hope to see you again in the near future! Have a great day! Sincerely, Jeff Wood General Manager More 

Cleburne, Texas
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 May 2014 via mobile

While checking in we were met by Bruce and Juan! What a delight! Arrival was smooth due to these two gentlemen. Room was quite nice. Restaurant and bar service were excellent! We always enjoy IHG properties, and this one did not disappoint! An added plus...we get to leave our auto for the next few days while traveling....they will deliver us... More 

Helpful?
Thank ElizabethS S
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Elizabeth S, Thank you for staying at the Crowne Plaza Dallas Market Center and for the wonderful feedback about our staff and our amenities. Bruce and Juan will be thrilled about the recognition. We are glad you took advantage of our shuttle service to and from Love Field Airport and our complimentary parking. We make it very convenient to... More 

Tampa, Florida
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 May 2014 via mobile

This is my second trip to Dallas for business and it was recommended that I stay at the Crowne Plaza Marketplace. Now I can see why. From the minute I got on the hotel shuttle from the airport, the driver, Richard, had me laughing. Kelly, at the front desk, is absolutely fantastic. I feel like I'm at my home away... More 

Helpful?
1 Thank frankieb43
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Frankieb43, Thank you for choosing the Crowne Plaza Dallas Market Center and for leaving a great review. We are delighted to hear you had a great stay and we appreciate you raving about our staff, especially Richard and Kelly. Thank you for also recommending us to other travelers and rating us 12 out of 10 - that is awesome!... More 

Detroit, Michigan
1 review
Reviewed 10 May 2014

Bethany was amazing! She gave me her cell number to contact through out the day with anything I needed. I ran out of exam gloves for a hands on portion of my seminar and she produced a box for me. Excellent service.

Helpful?
Thank Garry A
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Garry A, Thank you so much for a wonderful feedback about Bethany and for staying at the Crowne Plaza Dallas Market Center. It is always a pleasure hosting your events and we appreciate your kind words about our banquet team. Bethany was ecstatic when she heard about it. Thank you again for staying with us. Please come back and... More 

Euless, Texas
2 reviews
Reviewed 8 May 2014

Everyone at the hotel was very professional and friendly. There is a fully stocked bar with fun and delightful bartenders. Breakfast had lots of choices and was very yummy. There is an indoor pool, which is very nice for the uncertain Texas weather.

Helpful?
Thank Audra S
Jeff-Wood-GM, General Manager at Crowne Plaza Dallas Market Center, responded to this review

Dear Audra S, Thank you so much for staying at the Crowne Plaza Dallas Market Center and for leaving us a great review. We appreciate your feedback about our staff and amenities. We are glad to hear that you enjoyed the bar, the pool, and the breakfast. We value your business. Thank you again for staying with us for your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the Crowne Plaza Dallas Hotel Market Center and find yourself in a stunning, totally non-smoking, newly renovated Dallas hotel conveniently located just minutes from downtown Dallas. We are also less than 3 miles from Love Field Airport. The Crowne Plaza Dallas Hotel Market Center is also centrally located within three miles of the Dallas Medical Center which includes UT Southwestern Medical Center, the Aston Center, Scottish Rite, Parkland, St. Paul, Children's, and Zale Lipshy hospitals. The Crowne Plaza Dallas Hotel Market Center is located minutes north of the American Airlines Center, home of the Dallas Mavericks, Dallas Stars, and the Dallas Desperados. If coming for an event please call and ask for the American Airlines Center rate. ... more   less 

Additional Information about Crowne Plaza Dallas Market Center

Address: 7050 N Stemmons Frwy, Dallas, TX 75247
Region: United States > Texas > Dallas
Price Range: ₹ 6,156 - ₹ 11,285 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Dallas Market Center 3.5*
Number of rooms: 354
Reservation Options:
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Also Known As:
Crowne Plaza Dallas Market Hotel Dallas
Dallas Crowne Plaza
Hotel Style:
#66 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dallas Market Center staff and other travellers.
8 questions
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3 months ago
Bracknell, United Kingdom
over a year ago
Washington DC, District of Columbia
over a year ago
Lake Kiowa, TX

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Questions? Get answers from Crowne Plaza Dallas Market Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not sure there is one”
 of 5 bubbles kathykO6204FF, 30 Sep 2016 | Read review
“The AC seems to work better on the upper floors.”
 of 5 bubbles EastTexasTraveler903, 4 Sep 2016 | Read review
“Get the king suite instead of two doubles”
 of 5 bubbles matthewhA7406MA, 30 Aug 2016 | Read review
“If you get stranded at Love -- this is the place to stay.”
 of 5 bubbles cam0313, 22 Aug 2016 | Read review
“The restaurant down stairs had really nice and generous meals.”
 of 5 bubbles Oyseka, 1 Jul 2016 | Read review
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