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Crowne Plaza Dallas Market Center

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Traveller (168)
Room & Suite (177)
Dining (27)
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Overview
  • Excellent29%
  • Very good22%
  • Average24%
  • Poor14%
  • Terrible11%
Travellers talk about
“love field”(46 reviews)
“indoor pool”(20 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Offers from Crowne Plaza Dallas Market Center
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (669)
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1 - 5 of 647 reviews
Reviewed 5 days ago via mobile

We stayed there for a weekend volleyball tournament and were tremendously displeased with the condition of the hotel. This hotel makes any motel 6 look like a 5 star resort. I can't believe how the hotel management can ignore the obvious shortfalls that are present...More

Thank fredcard36
Hotel's Favourite
Reviewed 9 November 2017 via mobile

Maria the Director of Sales stepped in to take care of a minor issue that should have been addressed by the house keepers. Once she was notified she promptly notified the house keeping manager and the issue was taken care of right away. We were...More

Thank Brian G
Response from Julie W, Sales & Marketing at Crowne Plaza Dallas Market CenterResponded 13 November 2017

Hi Brian G., Thank you so much for your wonderful feedback! We are pleased that Maria was able to step in and rectify the mentioned issue! She is pretty amazing - think we will keep her! ;) Hope to see you again! Sincerely, Julie W....More

Reviewed 1 week ago

If you arrive late like I did (midnight) there is no food whatsoever available - no food vending machines and the "gift shop" is closed. The man at registration couldn't have been nicer or more apologetic but...no food. (The woman who delivered room service breakfast...More

Thank Kimberly S
Reviewed 2 weeks ago via mobile

Just had to relocate our entire team, due to the conditions of the building, and the mold covering the conference rooms, the sleeping rooms. The total shame is all the staff are incredible with the highest customer service even though they are forced to work...More

Thank nlopez619
Response from IHGService, Guest Relations Manager at Crowne Plaza Dallas Market CenterResponded 3 days ago

Hi nlopez619, Thank you for taking the time to write a review about your stay with us. We certainly appreciate your nice feedback on our staff. However, we regret to hear that you found our hotel to be dated. Reviews like yours are very valuable...More

Reviewed 3 weeks ago via mobile

Yeah this hotel is the bomb! No really they dropped a bomb on it. The Crown Plaza back in the day was the S***! Now it is actually just S***. The king has truly fallen from his throne! Why would I give it 4 stars?...More

Thank Antkneee
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 89 - US$ 165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#66 Business Hotel in Dallas
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 89 - US$ 165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#66 Business Hotel in Dallas
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (168)
Room & Suite (177)
Dining (27)
Pool & Beach (18)
Amenities (22)
Business Centre & Event Rooms (4)
Questions & Answers
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Scole77
4 September 2016|
AnswerShow all 2 answers
Response from Oyseka | Reviewed this property |
No - only Love field
1
Vote
latrice
8 February 2016|
AnswerShow all 5 answers
Response from STM0041 | Reviewed this property |
The front desk phone number is (214) 630-8500. If you are arriving on a late flight, I would call them directly to ask about their shuttle hours as some hotels in the Dallas area do not run 24 hours a day. The times I... More
1
Vote
Room Tips
"Hotel is under construction. Hard to say from my stay."
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"We were on the 10th floor and it was very quiet."
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"Book somewhere else"
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"Rooms on boiler system so if you want heat you are going to need to ask."
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