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All reviewsforest lanecourtyard marriottnice bistrofront desknice walk in showercoffee stationstaff was super helpfulsmall balconysame ratenice propertydecent hotelsliding doorgreat rateclose to the airportthird floorbusiness and pleasurestayed two nights
I had a quick overnight here and was very disappointed with this property.
I arrived after 10:00pm and check in was quick. I made my way to my room and was hit with the musty order/mold smell. I returned to the front desk and let...More
Response from Alexandra D, General Manager at Courtyard Dallas NorthwestResponded yesterday
Thank you for your feedback.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Our apologies that the air circulation in your room was not up to...More
Bryann at the front desk is amazing. After a long trip it was nice to have a friendly, helpful person when I checked in. I have stayed here many times and the service is always great. The location isn't bad, getting in and out to...More
Response from Alexandra D, General Manager at Courtyard Dallas NorthwestResponded 1 week ago
Thank you for choosing us while you were in town.
Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our...More
Everything about this place is great except for the A/C. The staff was absolutely great, helpful and friendly. The room was pretty comfortable, but the "suite" was sans kitchenette, which was a surprise to me. The pool was great! Location was super convenient for us,...More
Traveling from Colorado to New Orleans, as a family of four we needed a place to rest for the night. The staff signed us up for Marriott Rewards (recommended!) to get the best rate. Perfect service...thanks!
We stayed here 28 June as we needed an overnight after flying in from Australia before flying to Atlanta the next day. I booked through Hotwire and stayed in room 131 which I would guess is one of the Hotwire default rooms as it was...More
Response from Alexandra D, General Manager at Courtyard Dallas NorthwestResponded 3 weeks ago
Thank you for choosing to stay with us.
We are sorry to hear that the size of your room did not meet your expectation. In the future should you decide to stay with the same brand please reserve a suite, they are much...More