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Hotel Indigo Dallas Downtown

0.6 km from Dallas centre
  • Free Wifi
  • Restaurant
  • Room Service
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1933 Main St., Dallas, TX 75201
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839 Reviews from our TripAdvisor Community

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Showing 803: English reviews
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Kerens, Texas
Reviewed 5 days ago NEWvia mobile

Our room faced downtown and was great on the 11th floor. Staff was great. Had a drink in the lounge and enjoyed the quiet atmosphere. We will be back. Parking was easy. Room was comfortable. Really enjoy staying places that are not cookie cutter. The art was so interesting.

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Helpful?
Thank kaycjackson
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello kaycjackson, Thank you for your lovely review of the Hotel Indigo Dallas Downtown. We truly appreciate your feedback and are thrilled to see you enjoyed the art and décor our historic property has to offer. Please visit again soon!

Denton, Texas
Reviewed 6 days ago NEW

I selected this hotel from among several in the downtown/apparel district. There are certainly better hotels in Dallas that also charge much more for a room. When I stay in a hotel for the first time, I look for things that make the property unique while holding all hotels to a high standard of cleanliness and service. Hotel Indigo Dallas...

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Helpful?
Thank Barry W
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Barry W, Thank you for your warm review and comments in regards to your recent visit to the Hotel Indigo Dallas Downtown. We thank you for your business and are glad to see that you enjoyed all that the hotel and neighborhood had to offer. We hope you have a chance to visit again in the near future.

Melbourne, Australia
Reviewed 1 week ago

Such a vibrant place to stay and was so lovely to see some colour in the rooms here that are off from the normal plain white hotel walls!!! Great location in walking distance to local points of interests. Rooms were clean and comfortable and lots of space in the bathroom wardrobe which is hard to come when you travelling with...

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Helpful?
Thank ainsleeash
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello and thank you for your 5 star review of the Hotel Indigo Dallas Downtown! We are thrilled to see that you enjoyed the building and décor. We hope you hacve a chance to return to Dallas so that you can visit again soon!

Adelaide, Australia
Reviewed 1 week ago

Friendliest staff I have ever come across. Cheerful and helpful. Typical of Texans who are the most hospitable people I came across in 5 weeks traveling the USA. I was actually there in February, 2016. The cafe adjacent to the foyer has great food at a reasonable price, The guys on the door are great. Will drive you to most...

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Helpful?
Thank markadel2017
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello markadel2017, Thank you for your kind review and kind words about our team at the Hotel Indigo Dallas Downtown. We are glad to see that you enjoyed your trip to the states and that the Texans were the friendliest group you encountered.

Texas
Reviewed 2 weeks ago

The hotel is old, which is exactly what we were looking for, however there is a difference between old and just plain tired. We paid for valet parking, found on the side of the building. There were cars parked along the roadside, so we made a loop around the block until a car moved and we could snag that spot....

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Helpful?
Thank globalmenu
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello and thank you for your review of the Hotel Indigo Dallas Downtown. We are disappointed to see that we did not live up to your expectations. Our team strives to deliver the best in customer service at all times. We wish you all the best in your future travels.

Reviewed 3 weeks ago via mobile

I've stayed at Indigo's before, and they have been luxurious! Maybe that's why this stay was a bit disappointing. The staff was nice. The building is definitely in need of some updates. There is a restaurant on site with room service, but service for either was a 30-45 minute wait. I consider that too long after a long day at...

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Helpful?
Thank Angela R
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Angela R, Thank you for your review and feedback regarding your recent stay at the Hotel Indigo Dallas Downtown. I am sorry to see that the property did not quite match up to other Hotel Indigo experiences you have had in the past. We are continuously upgrading the building and work hard to deliver the best in customer satisfaction....

Bristol, Connecticut
Reviewed 4 weeks ago

Our room was VERY clean which is a high point on my list and in a very good location. Nice fluffy towels and beautifully decorated. Walking distance to many locations, and the hotel also offers transportation to sites nearby. The staff is exceptionally friendly and go above and beyond to help. The rooms weren't the largest, but the location and...

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Helpful?
Thank Denise F
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Denise F, Thank you for your "high recommendation" of the Hotel Indigo Dallas Downtown! I am thrilled to see that you found the accommodations to be clean and the staff to be exceptionally friendly. Please visit again soon!

marysville ohio
Reviewed 5 weeks ago

I have stayed at several Hotel Indigos and they have all been really nice. This one, not so much. Just felt dirty and off. Not up to par of other indigo hotels. Ate at the bar/dining and service was really slow. Food was good though. Probably won't be back :(

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Helpful?
Thank lindas286
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello lindas286, Thank you for your review and feedback in regards to your recent stay. I apologize that things felt off and that the property did not match your experiences at other Hotel Indigos.

Melville, New York
Reviewed 10 January 2017

Stayed here for two nights for the JMU football game in Frisco. From the moment we walked in everybody was super nice and I was definitely impressed by the room. Great bathroom, beds were super comfy. The best part of my stay was when I came back to the room late Saturday night (Sunday morning) and had a few questions...

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Helpful?
Thank jaspegs94
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello jaspegs94, Thank you for taking a few moments to share your review of the Hotel Indigo Dallas Downtown. We truly appreciate your business and I am thrilled to see that our staff took excellent care of you. Please visit again soon!

Reviewed 9 January 2017 via mobile

This place charges waaaaay too much for what you get. The room was dorm size, no carpet, no dresser for a week stay, toilet had pee on it from the last occupant. Thank goodness I bring me Clorox cleanup wipes. Valet - They charge for, yet do not hustle to open the door for the ladies. Called for our car,...

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Helpful?
Thank Tammylewton
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Tammylewton, Thank you for your review. I must first apologize for the events that took place during your stay with us. Customer Service is what we pride ourselves on at this property and in your case, we fell very short of meeting expectations. I can assure you that security is a top priority as well. We have made changes...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Indigo Dallas Downtown is a registered historic landmark property that was designed to offer a boutique hotel oasis in the heart of Downtown Dallas. We are within walking distance from business, entertainment, dining, shopping and world class arts that Dallas has to offer. We provide complimentary shuttle to Downtown and Uptown Dallas. ... more   less 

Additional Information about Hotel Indigo Dallas Downtown

Address: 1933 Main St., Dallas, TX 75201
Region: United States > Texas > Dallas > Downtown Dallas
Price Range: ₹ 9,123 - ₹ 16,233 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Dallas Downtown 3.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Hotel Indigo Dallas
Dallas Hotel Indigo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Dallas Downtown staff and other travellers.
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Questions? Get answers from Hotel Indigo Dallas Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner Suite with views looking east and south.”
 of 5 bubbles 371barryw, 18 Feb 2017 | Read review
“Keep away from the elevators! ding ding ding ding”
 of 5 bubbles globalmenu, 4 Feb 2017 | Read review
“Ask for a view of Main street garden park”
 of 5 bubbles nodrama1, 15 Dec 2016 | Read review
“Corner room was large.”
 of 5 bubbles WSU1986, 5 Nov 2016 | Read review
“away from the elevators they are quieter, higher floor good room views”
 of 5 bubbles albernettak, 26 Oct 2016 | Read review
5 of 5