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Hotel Indigo Dallas Downtown

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Hotel Indigo Dallas Downtown
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830 Reviews from our TripAdvisor Community

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Showing 795: English reviews
Melville, New York
Reviewed 1 week ago

Stayed here for two nights for the JMU football game in Frisco. From the moment we walked in everybody was super nice and I was definitely impressed by the room. Great bathroom, beds were super comfy. The best part of my stay was when I came back to the room late Saturday night (Sunday morning) and had a few questions...

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Helpful?
Thank jaspegs94
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello jaspegs94, Thank you for taking a few moments to share your review of the Hotel Indigo Dallas Downtown. We truly appreciate your business and I am thrilled to see that our staff took excellent care of you. Please visit again soon!

Reviewed 1 week ago via mobile

This place charges waaaaay too much for what you get. The room was dorm size, no carpet, no dresser for a week stay, toilet had pee on it from the last occupant. Thank goodness I bring me Clorox cleanup wipes. Valet - They charge for, yet do not hustle to open the door for the ladies. Called for our car,...

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Helpful?
Thank Tammylewton
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Tammylewton, Thank you for your review. I must first apologize for the events that took place during your stay with us. Customer Service is what we pride ourselves on at this property and in your case, we fell very short of meeting expectations. I can assure you that security is a top priority as well. We have made changes...

Melbourne, Australia
Reviewed 1 week ago

I began my Cosmos Texas tour, from here. Only good thing about it, was that it was midtown. Everything else, was substandard. A poor decor and atmosphere. Much better hotels in the US to stay at......

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Helpful?
Thank PalJoey88
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello PalJoey88, Thank you for your review and comments regarding your stay at the Hotel Indigo Dallas Downtown. I am happy to report that since your visit several months ago with Cosmos much has been renovated and the property has come a very long way. All new furniture, drapes, flooring and décor have been installed in each guest room at...

Reviewed 2 weeks ago via mobile

Great customer service. Check in was smooth despite my business miscommunication with credit approval, Jorge was extremely helpful resolving the issue. Ken at the front desk was helpful as well with helping get me batteries. Room service was delicious and the bartender in a chef coat delivered my food to the room. The room was clean, beautiful design and comfy.

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Helpful?
Thank hauolionani
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello hauolionani, Thank you for your excellent review and comments in regards to recent stay at the Hotel Indigo Dallas Downtown. I am thrilled to see that the team took great care of your during your visit. Our team strives to go the extra mile in order to take care of each and every guest that come through our door....

Reviewed 2 weeks ago via mobile

Stayed here for 5 days & 4 nights in this wonderful spot. It was my girlfriend's bday & Ken, who works at the Front Desk was able to help sneak a surprise for her. Then the Vallet staff is amazing. They know the area and have great recommendations on food. Melvin S., Mike R., Mike D., & Lawrence are great....

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Helpful?
Thank valdockery142
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello valdockery142, Thank you for your "amazing" review of the Hotel Indigo Dallas Downtown! We are thrilled to see that you chose us for your celebration! Our valet team is one of the best and truly want each guest to have a wonderful experience and enjoy the neighborhood. We hope to see you again soon!

Reviewed 2 weeks ago via mobile

Room over all pleasant and cozy. Front end staff quick to attend to any needs. Mike R offered great recommendation on bars and local eatery. Melvin S was very informative in terms of city life and historical sites. Lawrence aka the tall one was a complete gem he was able to offer is complete assistance. Hotel indigo is def on...

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Helpful?
Thank r f
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello r f, Thank you for your review! I am happy to see the bellman took great care of you and assisted with great recommendations throughout the neighborhood. We thank you for your business and look forward to you visiting with us again in the near future.

Reviewed 2 weeks ago via mobile

I stayed at the Hotel Indigo in downtown Dallas recently for a family trip. We have stayed at other Hotel Indigos and have always had a good experience. The staff at this location blew us away. From the valet/porter staff (including the Valet Manager who had been there for 21 years!), to the front desk, to the housekeeping team, EVERYONE...

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Helpful?
Thank hoorayfarray
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello hoorayfarray, Thank you for your wonderful review and comments in regards to your recent stay with us at the Hotel Indigo Dallas Downtown! Our team strives to do our best everyday to deliver outstanding customer service and to be true ambassadors of our neighborhood. We truly thank you for your business and hope to visit with you again soon!

Port Orange, Florida
Reviewed 3 weeks ago via mobile

Our stay was Monday December 19th through December 21st. Our room was room 308. I typically am not into decor quite like the one in the lobby but it was very fitting for the historical feel of the hotel. It was very charming! Our room was very clean and nice and well serviced on our second day. Our only complaint...

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Helpful?
Thank 1WConn
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello 1WConn, Thank you for your review and feedback regarding your recent stay at the Hotel Indigo Dallas Downtown. We take all feedback to heart...as part of your and other guests comments are in the process of adding robe hooks to each of the guest rooms. We truly value your business and hope you will visit again soon!

Oklahoma City, Oklahoma
Reviewed 4 weeks ago via mobile

This is a great downtown location, very convenient for all downtown. There is a parking garage across the street. We were in a suite on the top floor, very very clean and nice. The decor was great, the were doing some renovations but it didn't affect anything I could see. There is a bar/ restaurant in the lobby. The staff...

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Helpful?
Thank Jimmy J
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello Jimmy J, Thank you for visiting the Hotel Indigo Dallas Downtown. We are thrilled to see that you chose our property to visit while running the Dallas Marathon. I am also happy to see that you enjoyed the newly renovated rooms and that the staff took great care of you! Please visit again soon!

Oregon, Wisconsin
Reviewed 4 weeks ago

The hotel Indigo in downtown Dallas was the perfect location to explore the area. Lots of places to eat within a short walk. The parking ramp across the street was convenient and cheap---only $5. Note: the ramp only takes cash on exit (and no one was every working in the booth)--no atm. Luckily the hotel could make change. The hotel...

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Helpful?
Thank MelisWis
940DALGM, General Manager at Hotel Indigo Dallas Downtown, responded to this review

Hello and thank you for your kind review of the Hotel Indigo Dallas Downtown. We are thrilled to see that you enjoyed your time on property as well as the amenities and staffing. Please visit again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Hotel Indigo Dallas Downtown is a registered historic landmark property that was designed to offer a boutique hotel oasis in the heart of Downtown Dallas. We are within walking distance from business, entertainment, dining, shopping and world class arts that Dallas has to offer. We provide complimentary shuttle to Downtown and Uptown Dallas. ... more   less 

Additional Information about Hotel Indigo Dallas Downtown

Address: 1933 Main St, Dallas, TX 75201-5207
Region: United States > Texas > Dallas > Downtown Dallas
Price Range: ₹ 9,079 - ₹ 15,837 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Dallas Downtown 3.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Hotel Indigo Dallas
Dallas Hotel Indigo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Indigo Dallas Downtown staff and other travellers.
11 questions
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Questions? Get answers from Hotel Indigo Dallas Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of Main street garden park”
 of 5 bubbles nodrama1, 15 Dec 2016 | Read review
“Corner room was large.”
 of 5 bubbles WSU1986, 5 Nov 2016 | Read review
“away from the elevators they are quieter, higher floor good room views”
 of 5 bubbles albernettak, 26 Oct 2016 | Read review
“Check the temperature of the room and the lighting if you need more.”
 of 5 bubbles christopherbT1789EJ, 9 Oct 2016 | Read review
“Floor 12 was fine for street noise. The The HVAC was moderately noisy but it was too hot outside to turn off!”
 of 5 bubbles glendono, 22 Sep 2016 | Read review
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