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The Fairmont Dallas

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#17 of 196 Hotels in Dallas
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1,786 Reviews from our TripAdvisor Community

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There are newer reviews for The Fairmont Dallas
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Showing 1,734: English reviews
Philadelphia, Pennsylvania
Reviewed 18 October 2015

Stayed here three nights while in Dallas for a convention. The overall facility is very nice. The lobby bar is chic and comfortable. The room was spacious and clean. Big walk-in closet. There was a mini bar. The bathroom was roomy and the bath amenities were high quality. Housekeeping was awesome. The front desk and all others that work there...

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Helpful?
Thank dfgdave
Melissa L, Manager at The Fairmont Dallas, responded to this review

Hello and thank you for your feedback regarding your 3-day convention stay at The Fairmont Dallas. I'm pleased that you were able to take advantage of the hotel's convenient city-center location, and that you received exceptional service from our team. We look forward to your future stay with us in 2016! Thank you, again. Warm Regards, Melissa Lichota Executive Operations.

Perth, Australia
Reviewed 17 October 2015 via mobile

Stayed 5 nights in Fairmont Gold & breakfast & evening canapés were fantastic & made for great value. A good location to explore downtown attractions & the free trolley up to the West Village opens up shopping & eating options. My wife & I really enjoyed the stay.

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Helpful?
Thank Mark R
Melissa L, Manager at The Fairmont Dallas, responded to this review

Dear Mark, Hello and thank you for sharing. We are happy that you had a positive experience with your stay on the private Fairmont Gold level, including the cozy Fairmont Gold lounge. We are delighted that you enjoyed the complimentary breakfast and snacks offered in the lounge. With friendly service, stunning views of the Dallas skyline, and tasty refreshments, the...

Concord
Reviewed 17 October 2015

While there on Business I was able to take some time to sightsee. The Concierge Service was very informative and pleasant to deal with. The room service was excellent and the front desk very helpful in every way.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank K7838VYpaulm
Melissa L, Manager at The Fairmont Dallas, responded to this review

Hello and thank you for sharing your comments. We are very pleased to hear that you enjoyed your room service and Concierge Service. Thank you again for your feedback, and we hope that you will visit again soon! Warm Regards, Melissa Lichota Executive Operations

Northern New Jersey
Reviewed 17 October 2015

I recently returned from a stay at the Fairmont in Dallas and overall it was a very nice stay. When I checked in I was booked for one night because the hotel was sold out for my second night (I was going to stay elsewhere) but luckily the woman at the front desk was able to find me another room...

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Helpful?
Thank AM1027
Melissa L, Manager at The Fairmont Dallas, responded to this review

Hello and thank you very much for taking the time to share. We truly appreciate you choosing The Fairmont Dallas. I am delighted that your stay was pleasant and that our hotel colleagues provided exceptional, warm service. I will share your comments with our leadership team to facilitate internal review regarding housekeeping, HVAC and phone loudness. We hope to have...

Saint Cloud, Minnesota
Reviewed 17 October 2015 via mobile

Not really close to the convention center but close enough. The rooms were spacious and updated. Nice views of the city. We particularly like the pool. We could order drinks and overlook a part of the city. Mellow place to hangout. I don't think I will stay here if we come back to this below average city.

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Helpful?
Thank 386trugrit
Melissa L, Manager at The Fairmont Dallas, responded to this review

Hello Ted and thank you so much for sharing your review! It is a pleasure to hear you enjoyed the pool and city view during your stay. We hope to welcome you back to The Fairmont Dallas. Warm Regards, Melissa Lichota Executive Operations

Hudson, New York
Reviewed 15 October 2015

Loved this hotel. Phenomenal staff, wonderful decor, comfortable bed, lots of services. I was particularly impressed with Natasha in the Pyramid Grill. What a heart for service. She anticipated my needs and exceeded them. I take the memory of her smiling face back with me to New York. This is the only place i will stay in the Dallas.

Review collected in partnership with Fairmont Hotels & Resorts
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Helpful?
Thank Erik L
Melissa L, Manager at The Fairmont Dallas, responded to this review

Hello Erik and thank you very much for taking the time to share and for choosing Fairmont Dallas. I am glad that you enjoyed the Pyramid Restaurant and Natasha's service. We hope to have the pleasure of serving you again. Warm regards, Melissa Lichota Executive Operations

Charlotte, NC
Reviewed 15 October 2015

I was here on business, stayed at the hotel 3 nights and also attended a conference in the hotel. The hotel is beautiful. Has a modern touch while still holding on to an elegance from a time long ago. The main building has a pool and garden on the roof with fantastic views of the sunset! They also had bees,...

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Helpful?
Thank phatboyboogaloo
Melissa L, Manager at The Fairmont Dallas, responded to this review

Hello and thank you very much for taking the time to share your feedback. We truly appreciate you choosing the Fairmont Dallas. I am delighted that you enjoyed the pool, garden and entire Terrace level. We hope to have the pleasure of serving you again soon. Warm Regards, Melissa Lichota Executive Operations

Westlake Village
Reviewed 15 October 2015 via mobile

We were in Dallas for a conference and had an amazing experience! The staff was super friendly and helpful - from reception, to concierge, to bar and bell desk. Not to mention - great job keeping things running smoothly for the conference. We thought the rooms were fantastic! And the food was great all around!!

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Helpful?
Thank marisahoff
Melissa L, Manager at The Fairmont Dallas, responded to this review

Thank you so much for sharing your review! We are pleased to hear you enjoyed your business travel and conference here in Dallas. We hope to welcome you back to The Fairmont Dallas soon. Warm Regards, Melissa Lichota Executive Operations

Houston
Reviewed 13 October 2015

Had to travel to Dallas on short notice for business and the Gold Lounge and Business Center went out of their way to assist with numerous printing requirements and computer assistance! Breakfast was unbelievably good in the lounge as well. Lovely suite, clean and comfortable beds. Great location for the one person in our group who was not working: art...

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Helpful?
Thank Mrsfrisbe
Melissa L, Manager at The Fairmont Dallas, responded to this review

Thank you very much for taking the time to share feedback on TripAdvisor. We truly appreciate you choosing Fairmont Dallas. I am delighted that you had a positive experience in the Fairmont Gold Lounge and that you would recommend our hotel. Our hotel colleagues are passionate about providing exceptional service for all of our guests. Thank you very much for...

West Palm Beach, Florida
Reviewed 12 October 2015

The hotel is beautiful and located in a nice area convenient to downtown. Plus they have an outstanding YMCA gym directly across the street. However, the customer service is average or below. Based on the star rating of the hotel, I assumed that their customer service would be nothing less than *5* star like the Ritz-Carlton. I was wrong. No...

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Helpful?
Thank motivatedchampion
Melissa L, Manager at The Fairmont Dallas, responded to this review

Thank you for taking the time to share your feedback. I am sorry to hear that the service you received was unsatisfactory. Feedback such as yours is especially valuable as our colleagues consistently strive to provide excellent service for all of our guests. I will share your comments with the appropriate department heads to ensure that these issues are addressed....

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more   less 

Additional Information about The Fairmont Dallas

Address: 1717 N Akard St, Dallas, TX 75201-2301
Region: United States > Texas > Dallas
Price Range: ₹ 12,961 - ₹ 23,126 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fairmont Dallas 4*
Number of rooms: 545
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Fairmont Hotels, Orbitz, TripOnline SA, HotelsforEveryone, Travelocity, Priceline and Jetsetter so you can book your The Fairmont Dallas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont
Hotel Style:
#2 Green Hotel in Dallas
#8 Family Hotel in Dallas
#9 Romantic Hotel in Dallas
#13 Business Hotel in Dallas
#14 Luxury Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Fairmont Dallas staff and other travellers.
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Questions? Get answers from The Fairmont Dallas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Great views”
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