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The Fairmont Dallas

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#16 of 200 Hotels in Dallas
Certificate of Excellence
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The Fairmont Dallas
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1,754 Reviews from our TripAdvisor Community

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Showing 1,702: English reviews
Southaven
1 review
Reviewed 1 week ago

Food in restaurant was good, and great room service. At time of reservation - offered that I am eligible for a room upgrade on check-in. When arrive, they inform me the hotel is booked up, and no upgrade can be awarded. Would have been better to not have offered that in the first place.A disappointing start to the encounter. Bed... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank timothywB9590DK
Seminole, Oklahoma
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

We wanted a place close to the 6th Floor Museum and Perot Museum. First time to stay here and we loved it . 21st Floor suites are very large. Not cramped at all - loved the view and the staff rated A+ --- will for sure stay here again -

Helpful?
Thank Keturah D
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for your review. We appreciate you taking the time to let others know about your experience, and we look forward to you staying with us again. We hope you enjoyed the 6th Floor and Perot museum! More 

Las Vegas, Nevada
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago via mobile

I'll admit, I had never heard of the Fairmont Hotel line, and after staying in one, I wish I had. I travel for business at least twice a year and stayed there last January for a convention. From the moment we checked in to the Fairmont, we were greeted with glasses of wine and cheese by the hotel's head chef!... More 

Helpful?
1 Thank Brian M
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Wow! Thank you so much for your kind review! We are so pleased that you felt welcomed and enjoyed your stay with us including our restaurant the Pyramid. So glad that we were your first impression the Fairmont brand. We hope you'll stay with us again very soon! More 

Oklahoma City, Oklahoma
1 review
Reviewed 1 week ago

Wonderful and attentive staff. Super clean and quiet rooms. We had an excellent stay and were treated like royalty from check in to check out. Absolutely Fantastic experience. Will definitely stay there again.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank 384svens
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for taking time to review our property. We're so pleased that you had a fantastic experience with us. We look forward to having you stay with us again soon! More 

San Diego
1 review
Reviewed 1 week ago

The staff is exceptional, even by expected Fairmont standards. A very pleasurable stay. We availed ourselves of room service, the fitness center, Dakota's restaurant, the limousine service, and all staff were professional, attentive, and efficient.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank tomsB3859BI
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for staying with us and taking the time to submit a review. We are so pleased that you enjoyed your stay and all of our services. We look forward to having you stay with us again soon! More 

Charleston, West Virginia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Attended convention at this Downtown hotel. Only about 5 miles from Love Field airport (if renting car be aware that only valet parking is available at $30/day). The rooms were very nicely decorated, well appointed and comfortable. Hotel is very large with a north and south tower. I stayed in the north tower, which was historical, but completely renovated and... More 

Helpful?
Thank LisaLWV
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

We truly appreciate you taking the time to share your experience. We have taken note of your suggestion and will relay that to management. We're sorry that the conference rooms were uncomfortable, we will look into that as well. We're pleased that our staff made you feel welcome and that you enjoyed the amenities. We hope that if you find... More 

California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

The personal service was very good. Every employee I dealt with was friendly and helpful. That said, our rooms, on the gold floor, were only adequate. They were on the small side and could really use some refurbishing. We had an ADA room so I do not know if that made any difference.

Helpful?
Thank Fleurbloom
San Antonio, Texas
1 review
Reviewed 2 weeks ago

What a fantastic location for my 50th birthday celebration. Everything I needed was right there in the property including a short covered walk to Dakota's Steakhouse. I will definitely be returning to this location for future celebrations.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank James S
FairmontDallas, Manager at The Fairmont Dallas, responded to this review

Thank you so much for sharing your thoughts about your experience with us. We're so pleased that you enjoyed your celebration with us. We look forward to having you stay with us again! More 

San Antonio
1 review
Reviewed 2 weeks ago

Our room was freezing. Took 3 calls to have someone come up. Our bill was wrong. Parking price was wrong too. Our stay was completely spoiled by the lack of temp. Control in the room. My sister in the next room had similar issues with heat and her T. V. Did not work. No microwave in room but a completely... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank 791williamz
Fayetteville, Arkansas
1 review
Reviewed 2 weeks ago

My stay in Dallas was one to remember. The staff of the Fairmont are very friendly, the rooms and facilities are very well kept and give you a sense of elegance. Expect no internet service in your room however. I was surprised that a hotel of this caliber would not have internet service easily available in its rooms.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank D4042IDlindar

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more   less 

Additional Information about The Fairmont Dallas

Address: 1717 North Akard Street, Dallas, TX 75201
Region: United States > Texas > Dallas
Price Range: ₹ 9,712 - ₹ 22,433 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fairmont Dallas 4*
Number of rooms: 545
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Fairmont Hotels, Orbitz, Cancelon, Travelocity, Priceline, Odigeo and Jetsetter so you can book your The Fairmont Dallas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont
Hotel Style:
#2 Green Hotel in Dallas
#8 Family Hotel in Dallas
#9 Romantic Hotel in Dallas
#13 Luxury Hotel in Dallas
#13 Business Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Fairmont Dallas staff and other travellers.
16 questions
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Questions? Get answers from The Fairmont Dallas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are wonderful”
 of 5 bubbles keturahd, 26 Nov 2016 | Read review
“The gold floor has some nice features and the convenience was very good for us”
 of 5 bubbles Fleurbloom, 18 Nov 2016 | Read review
“Check out your mattress before you accept the room”
 of 5 bubbles 358mitchr, 13 Nov 2016 | Read review
“We stayed in Room 1915 on the wing away from the construction so be careful about that.”
 of 5 bubbles 819CatherineW, 13 Nov 2016 | Read review
“I had a nice view on the top floor. Towers are narrow so there a fewer rooms per floor and consequently less traffic”
 of 5 bubbles NEILB_12, 10 Nov 2016 | Read review
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