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The Ritz-Carlton, Dallas

Hotels.comUS$ 494*
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#5 of 203 Hotels in Dallas
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Ritz-Carlton, Dallas
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743 Reviews from our TripAdvisor Community

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Showing 734: English reviews
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Marble Falls, Texas
Reviewed 2 days ago NEW

Wonderful weekend for all 3 of our rooms!!!! We were in town for our Son's Graduation from SMU law School. We had a reservation at Fearings for Sunday Brunch for 9 people at 11:30am. They sat us immediately upon arrival. Everyone agreed the food was amazing!!! We would strongly recommend this hotel!!!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Boyd B
Sydney, Australia
Reviewed 6 days ago NEWvia mobile

I was recently here for a work conference. We had 37 people all of whom loved this hotel. They don't miss anything the staff where so helpful and friendly, the rooms where amazing and the location is great. I haven't stayed at a better hotel in some time and could not fault it in any way no detail was missed...

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Thank Nathan B
Reviewed 1 week ago NEWvia mobile

Great place. Staff very friendly and helpful. Room ready ahead of schedule. Sent me a text when it was ready. Food was delicious. Rooms were very clean and quiet. Everything you'd expect from The Ritz.

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Thank RL H
Reviewed 1 week ago NEW

We really enjoyed our stay at the Ritz, the entire staff was incredibly friendly and the hotel itself was beautiful. We chose a corner room and I would highly recommend this to anyone else that stays at the Ritz

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank kohleyo
A TripAdvisor Member
Level Contributor
4 reviews
1 helpful vote
Reviewed 1 week ago via mobile

Everyone knows that in the hospitality business (particularly hotels) it's all about the customer service. Enter, the Ritz Carlton of Dallas. These guys go above and beyond. While checking into the hotel, we were making small talk with the bellhop and mentioned that we were celebrating a birthday while at the hotel on business. Without saying anything, the bellhop sent...

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1Thank A TripAdvisor Member
Miami, Florida
Reviewed 2 weeks ago

Unlike a typical Ritz, this one has a non-existent driveway and fairly small lobby - even for a city hotel. It is still a Ritz with all the amenities you expect from them and top class service. Make sure you don't get a room with connected doors - could hear conversations from the adjoining room.

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Helpful?
Thank Vik2012
College Station, Texas
Reviewed 2 weeks ago

This was our first visit to a Ritz-Carlton. My wife and I were very excited about our stay; however, we left very disappointed. When we made the reservation we specifically requested check-in at 3:00 p.m. not realizing that was also the standard check-in time. We ran into some traffic which caused us to arrive at 5:00 p.m. However, we were...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank bcsmomof3
RitzCarltonDallas, General Manager at The Ritz-Carlton, Dallas, responded to this review

Thank you for taking the time to share your thoughts concerning your recent stay. Please accept my sincere apologies for the check-in delay and cleanliness issues that you have experienced. We work hard to deliver exceptional service and I am disappointed that we fell short. Please know that I will review your comments with our housekeeping team and make necessary...

Dallas, Texas
Reviewed 2 weeks ago via mobile

We love Fearings at the Ritz-Carlton Dallas but every time we visit the valet parking is just awful. We finished a $500+ Mothers Day brunch with a 25 minute wait to get our vehicle. They clearly lost our car but told us it had been brought up and "reparked". Just a lie because we were standing there the entire time....

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Helpful?
Thank Brint_Ryan
RitzCarltonDallas, General Manager at The Ritz-Carlton, Dallas, responded to this review

Thank you for reaching out with your review regarding your experience at our property. We are happy that you enjoyed Fearing’s restaurant. Please be assured that we take your observations very seriously. I am working with our valet team to review the situation and make improvements during a busy day like Mother’s day. Our Rooms Executive has also reached out...

Houston, Texas
Reviewed 2 weeks ago via mobile

Loved the complimentary tapas and mini margaritas in the lobby in the evening, impeccable service and high-standard of comfort and luxury. The kids liked the little soft toys the staff handed out generously, the little scavenger hunt around the hotel and the gelatos in the lobby shop. Didn't use the pool but did go to the gym, which was incredibly...

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Thank Globaltattler
Palm Springs, California, United States
Reviewed 2 weeks ago

All that you would expect from a Ritz Carlton. Excellent rooms, great service and very convenient location. Pool is Ok - not big and no outdoor bar although you can order drinks. Only criticism would be public areas are pretty limited and currently refurbishing the restaurant bar so eating breakfast in a building site...banging work going on around you. Am...

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Helpful?
Thank Peter E
RitzCarltonDallas, General Manager at The Ritz-Carlton, Dallas, responded to this review

Thank you so much for your kind comments! We are very proud of our great team of Ladies and Gentlemen! The brief enhancement work has now been completed and we have added a spectacular chandelier to the Rattlesnake Bar. I hope that you will return soon to experience the transformation of Fearing’s Restaurant and our two bars, including all new...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting

Additional Information about The Ritz-Carlton, Dallas

Address: 2121 McKinney Ave, Dallas, TX 75201-1873
Region: United States > Texas > Dallas > Oak Lawn
Price Range: ₹ 29,349 - ₹ 39,951 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Dallas 5*
Number of rooms: 218
Reservation Options:
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Also Known As:
Ritz-Carlton Dallas Hotel Dallas
Dallas Ritz Carlton
Ritz Dallas
Hotel Style:
#4 Luxury Hotel in Dallas
#4 Spa Hotel in Dallas
#10 Business Hotel in Dallas
#14 Romantic Hotel in Dallas
#38 Family Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Dallas staff and other travellers.
7 questions
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Overland Park, Kansas
over a year ago
wisconsin
6 months ago
wisconsin
6 months ago

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Questions? Get answers from The Ritz-Carlton, Dallas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The one's without connecting doors”
Vik2012, 16 May 2017 | Read review
“get lounge access!”
Leon-from-Austin, 7 May 2017 | Read review
“Spa and dinner best ever. Service, best I have ever had!”
spaboy12345, 9 Apr 2017 | Read review
“The corner room was excellent!”
  • Amazing!
  • Our personal margarita bar and welcome note!
  • More Margarita
  • Downtown Dallas
  • Set up for our massage in the beautiful corner suite!
Nikons2010, 27 Mar 2017 | Read review
“pay a few extra dollars for the corner rooms.”
dady8tor, 13 Mar 2017 | Read review
5 of 5
Hotels.com
US$ 494* /night
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CancelonUS$ 738
Booking.comUS$ 499
Hotwire.comUS$ 494
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Prices are for 1 room, 2 adults
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