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These guys need to stick within their abilities ie flipping the caps off beer bottles as cocktail bartenders they are not. A course in Mixology along with some training on customer service may help to improve on what was at best entry level service.
This is an odd hotel but it’s kind of funky. There was a nice bar in the lobby, but when I asked for a basic drink she looked at me puzzled and asked, “what’s that?”
The day I checked in the elevators were not working...More
The is a beautiful boutique hotel. Remodel from an old warehouse. Just wonderful atmosphere. Awesome rooftop pool and bar, very beautiful at night with a great veiw of the Dallas skyline. Wonderful experience!!!
Response from Marisol L, Hotel Manager at NYLO Dallas South SideResponded 4 days ago
Thank you so much for such a warm comment! We are always excited to hear when our guests have a positive experience and take the time to share it. Thank you!
This hotel was a great place for my sister’s bachelorette party. We loved the rooms and the rooftop pool! However, we were extremely disappointed in the service we received from the hotel staff, particularly the valet and the daytime front desk. They were very rude...More
Response from Marisol L, Hotel Manager at NYLO Dallas South SideResponded 1 week ago
Thank you for taking the time to share your feedback. I truly apologize for your experience with the lack of service provided during your stay. It is not in line with the values of our hotel and I completely understand why you would...More
Could it get any better? Sitting on the rooftop with your feet in the pool looking at the downtown view. Rooms had very high ceilings, I had a corner room with lots of windows. A cool urban space with a comfortable bed and really large...More
Response from Marisol L, Hotel Manager at NYLO Dallas South SideResponded 3 weeks ago
I really appreciate you taking the time to share your experience here at NYLO Dallas South Side. It's wonderful to hear that you enjoyed the rooftop and guest rooms. Thank you for staying with us. We look forward to welcoming you back soon!...More