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Dallas Marriott City Center

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#40 of 197 Hotels in Dallas
Certificate of Excellence
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479 Reviews from our TripAdvisor Community

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There are newer reviews for Dallas Marriott City Center
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Showing 462: English reviews
Richmond, Virginia
Reviewed 28 June 2015

I stayed at the Dallas Marriott City Center on a business trip from June 25-26. At first, I was assigned to a room that faced the atrium, which made me a bit uncomfortable since I am a woman who was alone in my room and I could actually see people across from my room looking back at me through my...

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Helpful?
1Thank Nikki B
Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello Nikki B Thank you for sharing your feedback on your recent stay. I am pleased to see that the staff reacted quickly to your needs and ensured a flawless stay, We are extremely proud of all of our Hosts and Kelli in particular. I am happy that she was able to make the day start a little smoother and...

Akron, Ohio
Reviewed 27 June 2015

The property met all expectations and far exceeded others in full service from the front desk, some who even doubled as bell service when busy; the extremely professional valet services provided by Emelio's dedicated staff, Kudos to Nehemiah and his valet partners. Accommodations were above what is expected in an older property, apparently good maintenance is a priority here. Special...

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Helpful?
Thank Jeffery S
Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello Jeffery S, Thank you for sharing your experience at the Dallas Marriott City Center through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. As a Valued Guest, your feedback will be...

Hartford, Connecticut
Reviewed 26 June 2015

Nice hotel, clean and up to date. Staff is extraordinary, they are helpful and courteous. If you must stay downtown, stay here!! Rooms are clean and quiet. Restaurant is downtown pricey, but staff is great.

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Helpful?
Thank George H
Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello George H, Thank you for your great feedback regarding your recent stay with us. We are always working to ensure our guests have an excellent stay and we are happy to hear you enjoyed yours. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. We hope you will come back and...

Salt Lake City, Utah
Reviewed 11 June 2015 via mobile

I travel frequently and have stayed with a handful of Marriott properties mostly Spring Hills, Fairfield, etc. I have always received excellent service and a great place to stay. Our stay in Dallas started out wonderful but the second night we were there, there was a hotel wide power outage. The manager on duty expressed apology but noted he could...

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Helpful?
Thank Monoboy1
Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello Monoboy1 Thank you for the feedback on your experience during the power outage. I have shared your feedback to ensure our team does a better job communicating with guests during this sort of indecent and also ensuring we address the needs of our guest in a more proactive approach. Once again I do sincerely apologize for the issues that...

Houston
Reviewed 11 June 2015 via mobile

Excellent hotel centrally located in downtown, connected to Plaza of the Americas and close to DART light rail station. Stayed here off and on for May and June. While the hotel is a little dated, it is well maintained with excellent service and management. I was most impressed with the comfortable yet supportive beds. Sleep quality was excellent. Also for...

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Thank Art H
Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Hello Art H Thank you for your feedback on our hotel and I am extremely pleased to see that you enjoyed your stay and enjoyed the Concierge Lounge during that time. We look forward to welcoming you back on your next visit to Dallas.Our Concierge will be happy to offer suggestions for other activities in the area that you may...

Reno, Nevada
Reviewed 9 June 2015

We arrived on a Friday afternoon for a one night stay. We chose this hotel because it was close to the Federal Reserve Bank. The Federal Reserve is within walking distance just a few blocks from the hotel and they have an exhibit about what the Federal Reserve does that is free for the public, but there is no parking...

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Helpful?
Thank Heather M
Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Good Day Heather M Thank you for your feedback on your recent stay with us. As a Marriott Rewards Member we appreciate your comments and I am happy to here that we met your expectations of a perfect stay. We have shared your feedback with our Food & Beverage manager so that she can recognize Deborah for the service she...

parsippany, nj
Reviewed 8 June 2015

I stayed at this hotel for a meeting in room 418. The check in process was great, the staff very friendly. The lobby very nice. My room was great, had a nice view of the city. The bed comfortable, very clean. The meeting room was comfortable and the food as all good. I had an early pick up for the...

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Thank benton1220
Dallas_Marriott, Director of Operations at Dallas Marriott City Center, responded to this review

Good Day Benton1220. Thank you for your feedback on your recent stay with us. While I was pleased to see that the staff service and hotel met your expectations I sincerely apologize for the issue with the power that occurred. A local utility company was working in the area and during the work they accidentally cut power to our building...

Pawtucket, Rhode Island
Reviewed 31 May 2015 via mobile

Stayed at the facility in May 2015. The staff, including Kelley M.; Debra R.; Michelle; and Meredith (mgr); including the chef and all staff I've interacted with have been very courteous and provided me with the Texas hospitality. They go above and beyond in providing their guests with excellent service. I've also observed them providing this type of service with...

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Thank Ricky B
Dallas_Marriott, Manager at Dallas Marriott City Center, responded to this review

Hello Ricky B, Thank you for sharing your experience at the Dallas Marriott City Center. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that your stay was most enjoyable. The Chef in our restaurant, Centric Bar & Grille, strives to use only the freshest ingredients from many...

Bonita Springs, Florida
Reviewed 30 May 2015

The service here is outstanding. They email you before you arrive if the room is ready early - i checked in at 1 PM which is really rare in most hotels. The staff is out front of the counters engaging the customers. The location for my business trip was perfect - I walked to every office and restaurant. The hotel...

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Thank Al Y
Dallas_Marriott, Manager at Dallas Marriott City Center, responded to this review

Hello alyork, Thank you for your wonderful feedback. With a spirit to serve, we take great pride in not only meeting but also exceeding our guest’s expectations. Our staff will be happy to know how impressed you were with their service. As you mentioned, we are excited to now offer free Wi-Fi to all our guests with a Marriott Rewards...

North Richland Hills, Texas
Reviewed 28 May 2015 via mobile

My husband and I stayed here in order to be close to an event we were attending nearby (we're local to DFW), so it was a quick trip, but memorable and comfortable. I was really impressed with the hotel. Stylish lobby, GREAT bar and lounge with excellent staff (really-some of the nicest and most engaging hotel staff we've encountered, and...

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Thank jackmom1112
Dallas_Marriott, Manager at Dallas Marriott City Center, responded to this review

Hello jackmom1112, I am pleased to know that you hold the Dallas Marriott City Center in such high esteem. It is truly our pleasure to serve our guests but hearing how much you enjoyed your stay makes it that more fulfilling. I will be sure to pass along your feedback to our staff. Best Regards, D. Tomie Director of Operations...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Dallas Marriott City Center is a gorgeous Downtown Dallas hotel offering luxurious accommodations and an ideal location in the vibrant Arts District. Enjoy world-class entertainment, fine dining and exclusive shopping at Neiman Marcus’ flagship store. Visitors will appreciate our location near the Nasher Sculpture Center, Plaza of the Americas and Petroleum Club. Back at the hotel, guests are treated to eye popping views of the Downtown skyline, and can experience the radiant energy of our well appointed guestrooms. We are equipped for weddings and events with 14 meeting rooms, including the Plaza Ballroom and the Atrium which offers a soaring 15-story space. ... more   less 

Additional Information about Dallas Marriott City Center

Address: 650 N Pearl St, Dallas, TX 75201-2818
Region: United States > Texas > Dallas > Downtown Dallas
Price Range: ₹ 15,362 - ₹ 30,313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dallas Marriott City Center 4*
Number of rooms: 405
Reservation Options:
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Also Known As:
Dallas Marriott City Hotel Dallas
Westin Hotel Dallas
Westin Hotel City Center
Westin Dallas
Dallas Westin
Hotel Style:
#23 Luxury Hotel in Dallas
#29 Business Hotel in Dallas
#33 Romantic Hotel in Dallas
#40 Family Hotel in Dallas
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Questions & Answers

Here's what travellers have asked, with answers from Dallas Marriott City Center staff and other travellers.
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Boston, Massachusetts
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Questions? Get answers from Dallas Marriott City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a city view, my view was of the inside of the mall”
 of 5 bubbles 788nickd, 17 Jan 2017 | Read review
“Ask and get it in writing about internet access”
 of 5 bubbles jawa13, 2 Jan 2017 | Read review
“Ask for a room with a view”
 of 5 bubbles Jedburgh25, 1 Dec 2016 | Read review
“Rooms on the higher floors are typically quieter.”
 of 5 bubbles kidsretreat2010, 17 Oct 2016 | Read review
“Top floors, city view”
 of 5 bubbles michaeljF8526SY, 29 Aug 2016 | Read review
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